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Uninstall the Connector software

Published: August 21, 2012

Updated: October 4, 2012

Applies To: Windows Server 2012 Essentials

You can uninstall the Connector software from a computer by using the Control Panel. You will usually do this if there is a problem with the Connector software or if you need to install a newer version of the Connector software. You must be logged on to the computer as an administrator to complete this procedure.

Important
If you upgrade the operating system on a client computer, you must uninstall the Connector software, and then reinstall the Connector software after the upgrade is complete. The preferred method is to uninstall the Connector software before you upgrade the operating system. Uninstalling the Connector software after the upgrade is complete is still acceptable; however, it might result in an inconsistent state for the client computer with the server until the Connector software is uninstalled and reinstalled.

Important

If you upgrade the operating system on a client computer, you must uninstall the Connector software, and then reinstall the Connector software after the upgrade is complete. The preferred method is to uninstall the Connector software before you upgrade the operating system. Uninstalling the Connector software after the upgrade is complete is still acceptable; however, it might result in an inconsistent state for the client computer with the server until the Connector software is uninstalled and reinstalled.

To uninstall Connector software from a computer

From a computer that is running Windows 7 or Windows 8, open Control Panel, and then in the Programs section, click Uninstall a program.
From the list of installed programs, select Windows Server 2012 Essentials Connector, and then click Uninstall.
On the warning page, click Yes.
If the User Account Control window appears, click Allow.
If the Windows Server 2012 Essentials Connector page appears suggesting to close the Launchpad, click OK.
Wait for the program to uninstall. After the software is removed, Windows Server 2012 Essentials Connector no longer appears within the list of installed programs. In addition, the shortcuts to the Launchpad and the Dashboard are no longer displayed on computer’s desktop.

Note
Uninstalling the Connector software does not remove the computer from the list of computers that are displayed on the DEVICES tab of the Dashboard. To remove the computer from the Dashboard, see Remove a computer from the server. When you uninstall the Connector software, shared folders on the client computer that were mapped to the server are not deleted. You must manually delete the shared folders that are mapped to the server. Uninstalling the Connector software does not make the computer unjoin the original domain. You must manually unjoin the computer from the domain. For instructions, see Remove a computer from a Windows domain.

Note

Uninstalling the Connector software does not remove the computer from the list of computers that are displayed on the DEVICES tab of the Dashboard. To remove the computer from the Dashboard, see Remove a computer from the server.
When you uninstall the Connector software, shared folders on the client computer that were mapped to the server are not deleted. You must manually delete the shared folders that are mapped to the server.
Uninstalling the Connector software does not make the computer unjoin the original domain. You must manually unjoin the computer from the domain. For instructions, see Remove a computer from a Windows domain.