Accessibility in Microsoft Dynamics CRM

Administrators and users who have administrative responsibilities typically use the Settings area of the Microsoft Dynamics CRM web application to manage Microsoft Dynamics CRM Online. A mouse and keyboard are the typical devices that administrators use to interact with the application.

Users who don’t use a mouse can use a keyboard to navigate the user interface and complete actions. The ability to use the keyboard in this way is a result of support for keyboard interactions that a browser provides.

For more information, see the following Microsoft Dynamics CRM web application accessibility topics:

• Use Keyboard Shortcuts
  
  
• Accessibility for People with Disabilities
  
  

Administrators and other users who have administrative responsibilities for on-premises deployments of Microsoft Dynamics CRM 2011 also use Microsoft Dynamics CRM Deployment Manager, a Microsoft Management Console (MMC) application, to manage on-premises deployments of Microsoft Dynamics CRM Server 2011.

For more information, see the following Microsoft Management Console (MMC) accessibility topics:

• Navigation in MMC Using the Keyboard and Mouse
  
  
• MMC Keyboard Shortcuts
  
  

Accessibility features in browsers

See Also