Events 1140 8120 - Machine is unhealthy or unresponsive

 

Applies to: Office Web Apps Server

Summary: Helps you resolve issues when an event indicates that a computer that is in an Office Web Apps Server farm is unresponsive or not operating correctly.

Audience: IT Professionals

This System Center Operations Manager (SCOM) Management Pack knowledge article (KA) provides suggested resolutions for the problem that occurs when a computer that is in an Office Web Apps Server farm is either unresponsive or not operating correctly.

Event Names:

  • Machine Is Unhealthy

  • Machine Is Unresponsive

Event IDs: 1140, 8120

Symptom: A computer in the Office Web Apps Server farm is reporting that one or more services is operating incorrectly.

Cause: One or both of the following might be the cause:

  • A failed computer

  • The network is not configured correctly.

Resolution: One or both of the following actions might resolve the issue: