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Disk cache is performing poorly

Office Web Apps

Published: September 25, 2012

Summary: Resolve issues that occur when the disk cache for Office Web Apps Server runs too slowly.

Applies to:  Office Web Apps Server | Office Web Apps 

Audience: IT Professionals

This System Center Operations Manager (SCOM) Management Pack knowledge article (KA) provides suggested solutions for the problems that occur when the disk cache for Office Web Apps Server runs too slowly. For more information, see Microsoft Office Web Apps Server Management Pack Guide for System Center Operations Manager.

Alert Name:: Disk Cache is Performing Poorly

Event ID:   No event ID

Symptoms: The disk cache is slow.

Cause: One of the following might be the cause:

  • The disk cache is too small.

  • The disk cache resides on a hard disk that is low on disk space, is running many processes at the same time, or both.

Resolution: One or both of the following actions might resolve the issue:

  • Make the disk cache larger.

  • Move the disk cache to a different hard disk.

You can perform both tasks by using the Set-OfficeWebAppsFarm Windows PowerShell cmdlet.

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