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Reviewing Windows Intune Statuses

Updated: December 17, 2012

Applies To: Windows Intune

In the System Overview workspace, Windows Intune System status summaries for Endpoint Protection, Updates, Agent Health, Policy, and Software let you quickly identify and prioritize issues that require your immediate attention.

Using the Service Status summary, you can obtain information if there is a problem that appears to be due to an interruption in service. A link to the Service Status summary is also provided in error messages when the system is interrupted. The Service Status summary shows details about the problem at each location and always shows the last time it was updated.

There are three health states, each of which is initiated by system-defined triggers. The three key health states are indicated in the console as follows:

  • Red (error, indicated by a circular icon that contains an X): This health state indicates an urgent issue requiring immediate attention. This issue is not expected to resolve itself over time.

  • Yellow (warning, indicated by a triangular icon that contains an exclamation point): This health state indicates an issue that requires consideration. This issue might evolve into an urgent issue. In other cases, the issue might be transient and resolve itself over time.

  • Green (indicated by a circular icon that contains a check mark): This health state indicates that no attention is required.

  1. Open the Windows Intune administrator console.

  2. Click System Overview, and scroll down to System Status.

  3. Each notification area is sorted by health state, and displays how many devices are affected by the issue and, in some cases, how many instances of the issue there are. Select the devices or instances to display details in that respective workspace. For example, in Endpoint Protection, selecting the number of instances will display the Endpoint Protection workspace with a list of malware that was detected. Selecting the number of devices will display the Groups workspace with a list of devices that were found to have the malware.

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