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Configure Windows Intune Alert Notification Rules

Updated: November 1, 2013

Applies To: Windows Intune

Windows Intune can send you or other users email notifications about new alerts, based on rules that you configure. By using the following procedures, you can:

  • Add recipients to an existing Windows Intune notification rule To do this, you create a list of email recipients, and then select one of the four Windows Intune notification rules: All Alerts, Critical Alerts, Informational Alerts, or Warning Alerts. Any new alert of that alert type generates an email to the recipients whom you have specified.

    When a new service administrator account is added to the system, an associated recipient record is created automatically.

  • Create a new notification rule You can also create a more customized notification rule by using the Create Notification Rule Wizard. The wizard lets you specify the category, severity, and device groups that you want, and generates an email notification when an alert matches your criteria.

  1. Open the Windows Intune administrator console.

  2. In the workspace shortcuts pane, click the Administration icon, click Alerts and Notifications, and then click Recipients in the navigation pane.

  3. Click Add.

  4. In the Add Notification Recipient dialog box, type the name, email address, and select the preferred language for the notification recipient, and then click OK.

    A recipient can receive notifications in different languages by creating another recipient with the same name and email address and a different language.

    Recipients can be anyone; they do not have to be Windows Intune administrators or employees of your company.

  5. Click Notification Rules.

  6. In the Notification Rules list, select the rule that corresponds to the alerts that you want recipients to be notified about. The list includes the following predefined rules:

    • All Alerts

    • Critical Alerts

    • Informational Alerts

    • Remote Assistance Requests

    • Warning Alerts

  7. On the taskbar, click Select Recipients.

  8. In the Select Recipients dialog box, select the check boxes that correspond to the recipients whom you want to receive notification email messages, and then click OK.

Occasionally, alert notification emails can be delivered to recipients’ spam or Junk Email folders. To prevent alert notification emails from being classified as junk email, inform recipients that they should add Windows Intune (Windows.Intune@Microsoft.com) to their lists of safe or trusted senders in their email programs.

  1. Open the Windows Intune administrator console.

  2. In the workspace shortcuts pane, click the Administration icon, click Alerts and Notifications, and then click Notification Rules in the navigation pane.

  3. On the taskbar, click Create New Rule.

    The Create Notification Rule Wizard opens.

  4. Enter a Name for the notification rule, select the Categories and Severity for the notification rule, and then click Next.

  5. On the Select device groups page, select the appropriate device groups. This rule applies only to devices in the groups that you select.

  6. Click Next.

  7. On the Select email recipients page, select the users who will receive the email notifications generated by this rule.

  8. Click Save to save the rule, and then close the wizard.

See Also

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