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Install and Uninstall the Junk Email Reporting Add-in for Microsoft Office Outlook

Exchange 2013
 

Applies to: Exchange Online Protection, Exchange Online

Topic Last Modified: 2013-02-11

This topic describes how to install and uninstall the Microsoft Junk Email Reporting Add-in for Microsoft Office Outlook on client computers in your organization.

The Junk Email Reporting Add-in supports the following languages:

  • Simplified Chinese
  • Traditional Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Portuguese (Brazil)
  • Spanish

You can install the Junk Email Reporting Add-in in one of two ways:

  • By running the Windows Installer package as you would any other .msi file. When you install the add-in in this manner, a GUI interface opens that prompts you through the installation screens. For more information, see Install the Junk Email Reporting Add-In Using the Setup Wizard.
  • By running a silent installation which suppresses the installation user interface. Instead, you specify command-line options which run an installation script. When you install the add-in in this manner, additional configuration options are available which are not available through the GUI interface. For more information, see Install the Junk Email Reporting Add-In in Silent Mode.

Installation of the Microsoft Junk Email Reporting Add-in for Microsoft Office Outlook requires the following:

  • One of the following operating systems: Windows 8, Windows Server 2012, Windows 7, Windows Server 2008 R2, Windows Server 2008, Windows Vista SP2, Windows 2003 SP2, or Windows XP SP3
  • Microsoft Office Outlook 2013, Outlook 2010, or Outlook 2007 (Service Pack 2 or higher)
  • Microsoft Office Primary Interop Assemblies:
  • Microsoft .NET Framework Version 2.0.
noteNote:
You must have administrator privileges on the computer on which you are installing the add-in.

  1. On your computer, close Microsoft Office Outlook.

    noteNote:
    If Outlook is running during the installation process, you will need to restart it for the add-in to be completely installed.
  2. Go to the Microsoft Download Center page for the Microsoft Junk E-mail Reporting Add-In for Microsoft Outlook http://go.microsoft.com/fwlink/?LinkID=147248 and download the .msi file.

  3. Double-click the .msi file.

  4. On the Welcome to Microsoft Junk Email Reporting Add-in Setup page, click Next.

  5. Review the license agreement, and then click I accept the terms in the License Agreement if you agree to the terms of installation (required to continue installation). Click Next to continue.

  6. When the wizard is complete, click Finish.

  7. Start Microsoft Office Outlook.

  8. To further confirm that the add-in has been successfully added, look for the Report Junk button on your Outlook taskbar. You can now report junk email messages to Microsoft by selecting the junk email messages in your Inbox and clicking the Report Junk button.

  1. On your computer, close Microsoft Office Outlook.

    noteNote:
    If Outlook is running during the installation process, you will need to restart it for the add-in to be completely installed.
  2. Open a command prompt.

  3. If you want to perform a straight installation of the add-in, without any optional parameters, specify the following:

    • Computers running x86 Outlook: msiexec /qn /i JunkReportingAdd-in.x86-en.msi
    • Computers running x64 Outlook: msiexec /qn /i JunkReportingAdd-in.x64-en.msi

    You can also specify the optional MaxMessageSelection and BccEmailAddress parameters:

    • MaxMessageSelection   Allows administrators to define the maximum number of messages that can be selected by users for submission in a single click. The range is 1 to 50 messages, and the default value is 10 messages.
      Example: If you want to set the maximum number of messages that can be selected by users for submission in a single click to 16, use the following option as part of the installation command: MaxMessageSelection=16
    • BccEmailAddress   Allows Administrators to set up a mailbox to receive a copy of all their user submissions by setting a Bcc email address. When the mailbox is set up, a copy of all submitted emails will be sent to the BccEmailAddress. Otherwise, the default setting is no Bcc email address.
      Example: If you want to use junkReports@contoso.com as the Bcc email address for all submissions, use the following command: BccEmailAddress="junkReports@contoso.com"
      noteNote:
      You can set multiple Bcc email addresses by entering them with a semicolon delimiter. Example: BccEmailAddress="junkReports@contoso.com; hollyd@treyresearch.net"

    To add both of these optional parameters based on the above examples, you would specify the following for a computer running x86 Outlook:

    msiexec /qn /i JunkReportingAdd-in.x86-en.msi. MaxMessageSelection=16 BccEmailAddress="junkReports@contoso.com; hollyd@treyresearch.net"
    
  4. After the installation is complete, start Microsoft Office Outlook.

  5. To further confirm that the add-in has been successfully added, look for the Report Junk button on your Outlook taskbar. You can now report junk email messages to Microsoft by selecting the junk email messages in your Inbox and clicking the Report Junk button.

You can uninstall the Junk Email Reporting Add-in in one of the following ways:

You must have administrator privileges on the computer on which you are uninstalling the add-in.

  1. On your computer, close Microsoft Office Outlook.

    noteNote:
    If Outlook is running during the uninstall process, it will need to be restarted in order for the add-in to be completely uninstalled.
  2. From the Start menu on your computer, select Control Panel.

  3. Select Programs and Features.

  4. Select Microsoft Junk E-mail Reporting Add-In for Microsoft Office Outlook.

  5. Select Uninstall.

  6. Start Outlook again to confirm that the add-in is no longer displayed on your Outlook taskbar.

  1. On your computer, close Microsoft Office Outlook.

    noteNote:
    If Outlook is running during the uninstall process, it will need to be restarted in order for the add-in to be completely uninstalled.
  2. Re-run the .msi file you previously ran to install the add-in.

    (Go to the Microsoft Download Center page for the Microsoft Junk E-mail Reporting Add-In for Microsoft Outlook http://go.microsoft.com/fwlink/?LinkId=147248, download the .msi file, and then double-click the .msi file.)

  3. Follow the prompts to uninstall the add-in.

  4. Start Outlook again to confirm that the add-in is no longer displayed on your Outlook taskbar.

  1. On your computer, close Microsoft Office Outlook.

    noteNote:
    If Outlook is running during the uninstall process, it will need to be restarted in order for the add-in to be completely uninstalled.
  2. Open a command prompt.

  3. Specify the following command line parameter:

    Computers running x86 Outlook: msiexec /x JunkReportingAdd-in.x86-en.msi /qn MSIRESTARTMANAGERCONTROL="DisableShutdown"

    Computers running x64 Outlook: msiexec /x JunkReportingAdd-in.x64-en.msi /qn MSIRESTARTMANAGERCONTROL="DisableShutdown"

  4. Start Outlook again to confirm that the add-in is no longer displayed on your Outlook taskbar.

 
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