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Monitoring mobile devices by using Windows Intune

Updated: April 1, 2014

Applies To: Windows Intune

Windows Intune enables you to monitor the status of the mobile devices that are directly managed by Windows Intune.

To monitor the status of mobile devices that are connected to Windows Intune by direct management, make sure the mobile device management channel is active, and that the devices are active, as follows.

  1. In the Windows Intune administration console, click Groups > All Devices > All Mobile Devices > All Direct Managed Devices.

  2. The General screen provides you with an overview and also provides alerts regarding any errors on direct managed devices in your network. For example, if there are devices that do not comply with a policy, the number of devices with errors will be listed under Policy.

    If you click the link that is provided for the devices with errors, the Devices screen appears, filtered only for the devices with this error.

  3. Click the Devices tab to view the status of individual mobile devices.

Windows Intune monitors the following properties for each type of managed device:

 

Property Group Property Exchange ActiveSync iOS Windows RT Windows Phone 8 and Windows Phone 8.1 Notes

System

Name

Yes

Yes

Yes

Yes

Unique Device ID

Yes

Yes

Yes

Serial Number

Yes

E-mail address

Yes

Operating System

Operating System Type

Yes

Yes

Yes

Operating System Version

Yes

Yes

Yes

Yes

Operating System Language

Yes

Yes

Storage

Total Storage Space

Yes

Yes

Displayed in GB

Free Storage Space

Yes

Yes

Displayed in GB

Exchange Details

Last Exchange Status

Yes

Last Policy Update Status

Yes

Access State

Yes

Access State Reason

Yes

Management State

Yes

ActiveSync ID

Yes

System Enclosure

Chassis

Yes

“Unknown”

“Unknown”

“Unknown”

For MDM managed devices, Chassis will display as “Unknown”

IMEI

Yes

MEID

Yes

Manufacturer

Yes

Yes

Model

Yes

Yes

Yes

Yes

Phone Number

Yes

Phone number is masked with * except for the last 4 digits.

Network Details

Subscriber Carrier

Yes

Cellular Technology

Yes

WiFi MAC

Yes

Yes

Service Information

Enrolled Date

Yes

Yes

Yes

Displayed as local time

Last Contact

Yes

Yes

Yes

Yes

Displayed as local time

 
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