Addendum: Configuration Requirements for Parsing Text Logs
This section contains reference information for the HTTP protocol that you can use when troubleshooting HTTP message exchanges with Message Analyzer.
HTTP Status Codes The table that follows describes common HTTP StatusCodes and associated ReasonPhrases that can be returned from HTTP message exchanges between client browsers and web servers. Definitions for these codes and phrases are widely known to most networking audiences; however, they are reproduced here for user convenience, to provide the benefit of having this information readily available when performing various procedures in this documentation.
Table A1. HTTP StatusCode and ReasonPhrase definitions
Common Client Errors
Indicates a syntax error in the request, which is therefore denied. This is basically an error message from the web server indicating that the web browser incorrectly attempted to access a resource or the request was corrupted.
Indicates that the request header did not contain the necessary authentication codes and therefore the requesting client is denied access. This error usually occurs when a website visitor attempts to access a restricted webpage but does not have authorization to do so, often because of a login failure.
Can indicate that a client is not permitted to view a particular file or has attempted to access a forbidden directory. This StatusCode is also returned when the web server is unable to accommodate more visitors. Note that this error is similar to the 401 authentication error, although in the case of the 403 error, there was no login opportunity available.
Indicates that a requested resource was not found on the server, typically because it does not exist. This error can also be caused by the invalid spelling of a URL, a broken link, or the resource was moved to another location.
Method Not Allowed
Indicates that the method being used by a requestor to access a resource is not permitted.
Indicates that the requested resource exists but cannot be returned to the client system because of an incompatible format.
Proxy Authentication Required
Indicates that the request must be authorized before proceeding any further.
Request Timed Out
Often the result of heavy network traffic, which could indicate that a web server is overburdened.
Might be that there are too many concurrent requests for a resource, which can be indicative of the inability of a server to handle the amount of requests it is receiving.
Indicates that a resource previously existed in a particular location, but is no longer present there.
Content Length Required
Indicates that the request is missing the required Content-Length header.
Indicates that the client does not have the required configuration set up for a resource to be delivered by the web server.
Request Entity Too Long
Indicates that the requested resource is too large to process.
Request URI Too Long
Indicates that the entered URI address is too long for the server.
Unsupported Media Type
Indicates that the file type specified in the request is unsupported.
Common Server Errors
Internal Server Error
Could indicate an overloaded web server that cannot properly handle the requests it is receiving.
Indicates that the request cannot be performed by the web server.
This error usually indicates one or more of the following:
Improperly configured proxy servers.
Faulty IP communication between back-end computer nodes.
The client’s ISP is overloaded.
A firewall is improperly functioning.
Typically can be resolved by clearing the client cache to force a different proxy server into use to resolve the web server content.
Indicates that the requested service, file, or resource is currently unavailable.
Indicates that the server gateway has timed out, which could indicate that one or more servers are over-burdened by heavy network traffic. Time-outs can occur when a server in a chain of servers does not receive a timely response from another server, indicating slow communication between upstream computers.
HTTP Version Not Supported
Indicates that the server does not support the HTTP version in use for the client request.