Distributed cache service is not enabled in this deployment (SharePoint Server)

APPLIES TO: 2013 2016 2019 Subscription Edition SharePoint in Microsoft 365

Rule Name: Distributed cache service is not enabled in this deployment.

Summary: The Distributed Cache service is started on all servers that run SharePoint products at installation time. However, an administrator that performs maintenance and operational tasks might need to start and stop the Distributed Cache service. This event occurs when the Distributed Cache service is stopped.

Cause: The Distributed Cache service is disabled on this server.

Resolution: Enable the Distributed Cache service by using Microsoft PowerShell.

1. Verify that you have the following memberships:

• securityadmin fixed server role on the SQL Server instance.

• db_owner fixed database role on all databases that are to be updated.

• Administrators group on the server on which you are running the PowerShell cmdlets.

• Farm Administrators group.

  An administrator can use the Add-SPShellAdmin cmdlet to grant permissions to use SharePoint Server cmdlets.

  Note

  If you do not have permissions, contact your Setup administrator or SQL Server administrator to request permissions. For additional information about PowerShell permissions, see Add-SPShellAdmin.

2. Start the SharePoint Management Shell.

3. On the server on which you want to enable the Distributed Cache service, run the following command:

   Add-SPDistributedCacheServiceInstance

4. Verify that the Distributed Cache service is started. To do this, in the SharePoint Central Administration website, click Application Management. In the Service Applications section, click Manage services on server. On the Services on Server page, make sure that the Distributed Cache service is listed, and the status is Started.

Manage the Distributed Cache service in SharePoint Server

Plan for feeds and the Distributed Cache service in SharePoint Server

Add-SPDistributedCacheServiceInstance

Planning and using the Distributed Cache service