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How to Upgrade a Management Server to System Center 2012 - Operations Manager - Upgrading a Distributed Management Group

Updated: November 1, 2013

Applies To: System Center 2012 SP1 - Operations Manager

When you upgrade a distributed management group to System Center 2012 Service Pack 1 (SP1), Operations Manager, you start by upgrading each of the management servers in your management group. There are a number of pre-upgrade tasks that you must perform first. For more information, see Pre-Upgrade Tasks When Upgrading to System Center 2012 SP1 - Operations Manager.

ImportantImportant
Between the time that you upgrade the management servers and upgrade the agents, you might experience Application Platform Monitoring (APM)-related event log entries on the agent-managed servers. These event log entries might occur on agent-managed servers that are not APM-enabled. These event log entries will be resolved when you complete the upgrade of the agents. You might have to restart the health service after the agent is upgraded in order to clear the events.

noteNote
Because the ACS server must be on same machine as a management server, we recommend you perform the steps described in How to Upgrade an ACS Collector to System Center 2012 SP1 - Operations Manager along with the upgrade of the management server on which ACS resides.

ImportantImportant
When upgrading multiple management servers in a distributed management group, you must wait to start upgrade of additional management servers until after setup on the first management server completes. Failing to do so can cause a SQL update script that runs early in the set up process to run on multiple management servers and result in database issues. This SQL update script only needs to run on the initial management server being upgraded.

noteNote
When upgrading multiple management servers in a distributed management group, sequence the upgrades in a manner that best suits your business needs. Upgrade all management servers in the distributed management group as soon as possible after the initial management server is upgraded to verify that your upgraded environment is healthy.

To upgrade a management server

  1. Log on to the Operations Manager management server with an account that is a member of the Operations Manager Administrators role for your Operations Manager management group and a local administrator on the computer.

  2. From the Operations Manager media, run Setup.exe, and then click Install. The Getting Started page displays information about which features will be upgraded.

  3. On the Getting Started, Operations Manager 2012 Upgrade page, click Next to proceed with the upgrade.

  4. On the Getting Started, Please read this license agreement page, read the Microsoft Software License Terms, click I have read, understood, and agree with the terms of the license agreement, and then click Next.

  5. On the Getting Started, Select installation location page, accept the default value of C:\Program Files\System Center Operations Manager 2012, or type in a new location, or browse to one. Then click Next.

  6. On the Prerequisites page, review and address any warnings or errors that the Prerequisites checker returns, and then click Verify prerequisites again to recheck the system.

  7. If the Prerequisites checker does not return any warnings or errors, the Prerequisites, Proceed with Setup page appears. Click Next.

  8. On the Configuration, Configure Operations Manager accounts page, enter the credentials for a domain account, and then click Next

  9. Review the Configuration, Ready To Upgrade page, and then click Upgrade. The upgrade proceeds and displays the upgrade progress.

  10. When the upgrade is finished, the Upgrade complete page appears. Click Close.

    noteNote
    Upgrading a management server is just one phase of the distributed upgrade process. Upgrade is not completed until you have upgraded all of the other features in your management group. The next step is to upgrade any gateways. See How to Upgrade a Gateway Server to System Center 2012 SP1 - Operations Manager for more information.

To upgrade a management server by using the Command Prompt window

  1. Log on to the management server with an account that is a member of the Operations Manager Administrators role for your Operations Manager management group and a local administrator on the computer.

  2. Open a Command Prompt window by using the Run as Administrator option.

  3. Change the path to where the Operations Manager setup.exe file is located, and run the following command.

    ImportantImportant
    The following commands assume that you specified the Local System account for the Data Access service (/UseLocalSystemDASAccount). To specify a domain\user name for these accounts, you must provide the following parameters instead./DASAccountUser: <domain\username> /DASAccountPassword: <password>

    setup.exe /silent /upgrade 
    /AcceptEndUserLicenseAgreement:1
    /UseLocalSystemDASAccount
    /DataReaderUser:<domain\user>
    /DataReaderPassword:<password>
    

After you have upgraded all of the management servers in your management group, you should upgrade any gateways, and then upgrade any stand-alone operations consoles.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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