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Configuring Enterprise Voice in Lync Server 2013

Lync Server 2013
 

Topic Last Modified: 2013-03-12

To deploy Enterprise Voice, you’ll need to configure the following:

  • Create a Trunk

  • Define a Voice Policy

  • Define a Voice Route

  • Enable Users for Enterprise Voice

You must define trunks in your Enterprise Voice deployment. For Location-Based Routing, you must create a trunk configuration per trunk. Use the Lync Server Topology Builder to define your trunks, and use the Lync Server Windows PowerShell command, New-CsTrunkConfiguration, or the Lync Server Control Panel to define the corresponding trunk configurations. More information on how to enable Location-Based Routing on trunk configurations can be found in the section, Enable Location-Based Routing to Trunks, in the topic, Enabling Location-Based Routing in Lync Server 2013. For this example, the following table illustrates the trunks used in this scenario.

For more information, see Define additional trunks in Topology Builder in Lync Server 2013.

 

Trunk name System type Name Location Mediation Server

Trunk 1 DEL-GW

PSTN gateway

DEL-GW

Delhi

MS1

Trunk 2 HYD-GW

PSTN gateway

HYD-GW

Hyderabad

MS1

Trunk 3 DEL-PBX

PBX

DEL-PBX

Delhi

MS1

Trunk 4 HYD-PBX

PBX

HYD-PBX

Hyderabad

MS1


You must define voice policies for your Enterprise Voice deployment. Define a Voice Policy to enforce Location-Based Routing restrictions to a subset of users if only a subset of them is required to use Location-Based Routing. For this example, the following table illustrates the voice policies used in this scenario. Only settings that are specific to Location-Based Routing are included in the table for illustration purposes.

For more information, see Configuring voice policies and PSTN usage records to authorize calling features and privileges in Lync Server 2013.

 

Voice policy 1 Voice policy 2

Voice policy ID

Delhi voice policy

Hyderabad voice policy

PSTN usages

Delhi usage, PBX Del usage, PBX Hyd usage

Hyderabad usage, PBX Hyd usage, PBX Del usage

PreventPSTNTollBypass

False

False


You must define voice routes for your Enterprise Voice deployment. For this example, the following table illustrates the voice routes used in this scenario. Only settings that are specific to Location-Based Routing are included in the table for illustration purposes.

For more information, see Configuring voice routes for outbound calls in Lync Server 2013.

 

Voice route 1 Voice route 2 Voice route 3 Voice route 4

Name

Delhi route

Hyderabad route

PBX Del route

PBX Hyd route

PSTN usages

Delhi usage

Hyderabad usage

PBX Del usage

PBX Hyd usage

Trunk

Trunk 1 DEL-GW

Trunk 2 HYD-GW

Trunk 3 DEL-PBX

Trunk 4 HYD-PBX


Enable users for Enterprise Voice and assign them a voice policy you’ve previously defined. For this example, the following table illustrates the assignment used in this scenario. Only settings that are specific to Location-Based Routing are included in the table for illustration purposes.

For more information, see Enable users for Enterprise Voice in Lync Server 2013.

 

Users located in Delhi Users located in Hyderabad

Associated voice policy

Delhi voice policy

Hyderabad voice policy

Sample users

DEL-LYNC-1,DEL-LYNC-2,DEL-LYNC-3

HYD-LYNC-1, HYD-LYNC-2, HYD-LYNC-3


 
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