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Simultaneous Ringing

Lync Server 2013
 

Topic Last Modified: 2013-03-09

When the called party has simultaneous ringing enabled, Location-Based Routing analyzes the location of the calling party and the endpoints of the called parties to determine whether the call should be routed.

The following table illustrates a user configured with simultaneous ringing, and the simultaneous ringing target is a user in the same network site, in a different network site, or in an unknown network site.

 

Incoming PSTN call for Located in the same network site as callee Located in different network site than callee Located in unknown network site or not enabled for Location-Based Routing

Lync user

Simultaneous ring allowed

Simultaneous ring not allowed

Simultaneous ring not allowed


The following table illustrates a call from a Lync user (i.e. Lync caller) in the same network site, in a different network site, or from an unknown network site. The callee has a PSTN endpoint (i.e. cellphone) configured as a simultaneous ring target. In this scenario, Location-Based Routing will determine whether the call should be routed to the simultaneous ring target (i.e. cellphone) of the callee or not.

 

Simultaneous ring target Located in the same network site as callee Located in different network site than callee Located in unknown network site or not enabled for Location-Based Routing

PSTN endpoint

Simultaneous ring allowed through the caller’s site voice routing policy

Simultaneous ring allowed through the caller’s site voice routing policy

Simultaneous ring allowed through the caller’s voice policy to trunks not enabled for Location-Based Routing

 
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