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Office 2010 Filter Pack not installed

 

Applies to: Exchange Server 2013

Topic Last Modified: 2012-11-12

Microsoft Exchange Server 2013 Setup can’t continue because the local computer requires a software update. You’ll need to install this update before Exchange 2013 Setup can continue.

Exchange 2013 Setup requires that the Microsoft Office 2010 Filter Pack update be installed on the computer before installation can continue.

Download and install the 64-bit update from the following URL, and then click retry on the Readiness Checks page.

noteNote:
If this update requires a reboot to complete installation, you’ll need to exit Exchange 2013 Setup, reboot, and then start Setup again.

Microsoft Office 2010 Filter Packs

noteNote:
You must also install the Microsoft Office 2010 Filter Pack Service Pack 1 64-bit update. For more information, see Office 2010 Filter Pack SP1 not installed.

Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection

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