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Cannot remove mailbox database

 

Applies to: Exchange Server

Topic Last Modified: 2012-11-08

Microsoft Exchange Server 2013 Setup can’t continue because it can’t remove a user mailbox database from the local server without incurring potential data loss.

Exchange 2013 Setup determines whether all mailbox databases have been removed from the server before the Mailbox server role is removed. However, user mailboxes might still remain on the server.

To resolve this issue, move any mailboxes on the server to another Exchange server or, if the mailboxes and the data contained within them are no longer required, disable the mailboxes. Then run Exchange 2013 Setup again.

Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection.

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