Export (0) Print
Expand All

Commerce Server 2000 Error Messages

 

Microsoft Corporation

July 2002

Applies to:
   Microsoft® Commerce Server 2000

Summary: This document provides a list of common error messages found in Microsoft® Commerce Server 2000. For each error message, the message, the component in which it appears, an explanation of the error message, and the user action needed are provided.

Contents

Business Analytics System Error Messages
Product Catalog System Error Messages
Targeting System Error Messages
OLE DB Provider Error Messages
Predictor Service and Component Error Messages
Performance Counters and Other Component Error Messages
Site Configuration and Component Error Messages
Profiling System Error Messages
For Additional Troubleshooting Information

Business Analytics System Error Messages

User Import Task: Failed to create Commerce Server Performance Counters Component.

Error ID 0xC1003000
Message IDE_MSCOP_UPMDTS_PERFCTR_CREATE
ComponentProfile Data Import Task
ExplanationThe User Import Task Performance Counters Component was not created and you will not be able to view the performance counters until you correct this.
User ActionCheck the Commerce Server installation Event Log for any errors that may have prevented the component from being created.

User Import Task: Failed to initialize Commerce Server Performance Counters Component.

Error ID0xC1003001
Message IDE_MSCOP_UPMDTS_PERFCTR_INIT
ComponentProfile Data Import Task
ExplanationThe User Import Task Performance Counters Component was not created and you will not be able to view the performance counters until you correct this.
User ActionCheck the Commerce Server installation Event Log for any errors that may have prevented the component from being created.

User Import Task: Failed to create Commerce Server OLEDB Provider Component.

Error ID0xC1003002
Message IDE_MSCOP_UPMDTS_CSOLEDB_CREATE
ComponentProfile Data Import Task
ExplanationThe OLEDB Provider Performance Counters Component was not created and you will not be able to view the performance counters until you correct this.
User ActionCheck the Commerce Server installation Event Log for any errors that may have prevented the component from being created.

User Import Task: Failed to bind to connection URL: <connection URL>.

Error ID0xC1003003
Message IDE_MSCOP_UPMDTS_CSOLEDB_CONNURLBIND
ComponentProfile Data Import Task
ExplanationThis error appears in the event log when the connection parameters to the Profile definition store or the Data Warehouse is incorrect.
User ActionVerify that the connection string is valid.

User Import Task: Failed to form queries on BizDataStore.

Error ID0xC1003004
Message IDE_MSCOP_UPMDTS_QRYCREATE
ComponentProfile Data Import Task
ExplanationThe Profile data store is not configured correctly and has one or more Profile definitions configured that are not valid.
User ActionVerify the Profile definition store configuration and validate all profile definitions through the Commerce Server MMC snap-in.

User Import Task: Failed to perform schema changes in the Data Warehouse.

Error ID0xC1003005
Message IDE_MSCOP_UPMDTS_SCHEMAUPDATE
ComponentProfile Data Import Task
ExplanationThe User Import Task did not make the requested schema changes in the Data Warehouse.
User ActionRun the Commerce Server Data Warehouse debugging tool (csdwdbgsrv.exe) to get more detailed information and to diagnose the failures.

User Import Task: Failed to transfer data to the Data Warehouse.

Error ID0xC1003006
Message IDE_MSCOP_UPMDTS_DATATRANSFER
ComponentProfile Data Import Task
ExplanationThe user data was not transferred to the Data Warehouse.
User ActionRun the Commerce Server Data Warehouse debugging tool (csdwdbgsrv.exe) to get more detailed information and to diagnose the failures.

User Import Task: Failed to bind to class URL: <class URL>.

Error ID0xC1003007
Message IDE_MSCOP_UPMDTS_CSOLEDB_CLASSURLBIND
ComponentProfile Data Import Task
ExplanationThe CSOLEDB provider Bind call to a Data Warehouse or profile data store class failed.
User ActionRun the Commerce Server Data Warehouse debugging tool (csdwdbgsrv.exe) to get more detailed information and to diagnose the failures.

User Import Task: Failed to open class <class name>.

Error ID0xC1003008
Message IDE_MSCOP_UPMDTS_CSOLEDB_OPENCLASS
ComponentProfile Data Import Task
ExplanationThe CSOLEDB provider Open call to a Data Warehouse or profile data store class failed.
User ActionRun the Commerce Server Data Warehouse debugging tool (csdwdbgsrv.exe) to get more detailed information and to diagnose the failures.

User Import Task: Class name : <class name> already exists in the Data Warehouse but is not mapped to a Biz Data Catalog class.

Error ID0xC1003009
Message IDE_MSCOP_UPMDTS_UNMAPPEDUPMCLASS
ComponentProfile Data Import Task
ExplanationThe class name already exists; however, you can prevent the message from appearing.
User ActionThis is an informational message only. To avoid receiving the message, set the DWClassName custom attribute on the profile that exports data to this Data Warehouse class. The attribute value should be the Data Warehouse class name.

User Import Task: Failed to Add Members to Class: <class name>. Member name:<member name>.

Error ID0xC100300A
Message IDE_MSCOP_UPMDTS_MEMBERCREATE
ComponentProfile Data Import Task
ExplanationThis error occurs because the extension of a Data Warehouse class failed.
User ActionRun the Commerce Server Data Warehouse debugging tool (csdwdbgsrv.exe) to get more detailed information and to diagnose the failures.

User Import Task: Class name: <class name> does not exist in the Data Warehouse but is mapped to a Biz Data Catalog class.

Error ID0xC100300B
Message IDE_MSCOP_UPMDTS_NONEXISTANTDWCLASS
ComponentProfile Data Import Task
ExplanationThis is an informational message only. This message indicates that the class will be created in the Data Warehouse.
User ActionNone.

User Import Task: Failed to create the Timezone converter object.

Error ID0xC100300C
Message IDE_MSCOP_UPMDTS_TIMEZONECNVTR_CREATE
ComponentProfile Data Import Task
ExplanationThe User Import Task did not create the Timezone converter object.
User ActionCheck the Commerce Server installation Event Log for any errors that may have prevented the object from being created.

User Import Task: Failed to load members for class <class name>.

Error ID0xC100300D
Message IDE_MSCOP_UPMDTS_CLASSLOAD
ComponentProfile Data Import Task
ExplanationThis error may occur when the DTS task loads the schema information for the profile data store or the Data Warehouse.
User ActionRun the Commerce Server Data Warehouse debugging tool (csdwdbgsrv.exe) to get more detailed information and to diagnose the failures.

User Import Task: The export engine was not initialized.

Error ID0xC100300E
Message IDE_MSCOP_UPMDTS_EXIMOBJ_UNINITIALIZED
ComponentProfile Data Import Task
ExplanationThis is an internal error message for information only. This message may occur if the Run method on Commerce.DTSUPM is called before the Initialize method is called. Commerce.DTSUPM is an internal object used by the DTS task and not by customers directly.
User ActionNone necessary.

User Import Task: Failed to create object <progid>.

Error ID0xC100300F
Message IDE_MSCOP_UPMDTS_OBJECT_CREATE
ComponentProfile Data Import Task
ExplanationThe creation of a component on which the Profile Data Import task depends, failed.
User ActionCheck the Commerce Server installation Event Log for any errors that may have prevented the component from being created.

User Import Task: <error message from another component>

Error ID0xC1003010
Message IDE_MSCOP_UPMDTS_GENERIC_ERROR
ComponentProfile Data Import Task
ExplanationThis message reports any errors returned by external components invoked in the code.
User ActionTake the action recommended in the error message.

User Import Task: Failed to get values from TaskHistory table.

Error ID0xC1003011
Message IDE_MSCOP_UPMDTS_TASKHISTORY_GET
ComponentProfile Data Import Task
ExplanationThe TaskHistory table in the Data Warehouse maintains the status and run times of the DTS task. There was a failure in reading the table.
User ActionCheck the Data Warehouse to see if the TaskHistory table exists. Run the Commerce Server Data Warehouse debugging tool (csdwdbgsrv.exe) to get more detailed information and to diagnose the failures.

User Import Task: Failed to set values to TaskHistory table.

Error ID0xC1003012
Message IDE_MSCOP_UPMDTS_TASKHISTORY_SET
ComponentProfile Data Import Task
ExplanationThe TaskHistory table in the Data Warehouse maintains the status and run times of the DTS task. There was a failure in writing to the table.
User ActionCheck the Data Warehouse to see if the TaskHistory table exists. Run the Commerce Server Data Warehouse debugging tool (csdwdbgsrv.exe) to get more detailed information and to diagnose the failures.

User Import Task: Failed to initialize Timezone converter object.

Error ID0xC1003013
Message IDE_MSCOP_UPMDTS_TIMEZONE_INIT
ComponentProfile Data Import Task
ExplanationThe User Import Task did not initialize the Timezone converter object.
User ActionRun the Commerce Server Data Warehouse debugging tool (csdwdbgsrv.exe) to get more detailed information and to diagnose the failures.

User Import Task: Failed to do timezone conversion.

Error ID0xC1003014
Message IDE_MSCOP_UPMDTS_TIMEZONE_CONVERSION
ComponentProfile Data Import Task
ExplanationThis error may occur if the time value is null.
User ActionCheck for null time/date values in the profile data store.                                                

User Import Task: An error occurred in loading the DTS task properties dialog.

Error ID0xC1003015
Message IDE_MSCOP_UPMDTS_UI_LOAD
ComponentProfile Data Import Task
ExplanationThe DTS task properties dialog did not load properly.
User ActionCheck the Commerce Server installation Event Log for any errors that may have caused this error. Verify that the Profile Data Import DTS task is registered correctly with SQL Server.

User Import Task: Primary key should be exported for classes not already mapped to an existing class in the Data Warehouse. Profile <profile name> will not be exported.

Error ID0xC1003016
Message IDE_MSCOP_UPMDTS_MISMATCHED_PK
ComponentProfile Data Import Task
ExplanationThe User Import Task did not export the specified profile.
User ActionMark the Primary/Dual key of the profile noted in the message as "Exported."

User Import Task: One or more invalid data type mappings between Profile and Data Warehouse found.

Error ID0xC1003017
Message IDE_MSCOP_UPMDTS_INVALID_DATATYPES
ComponentProfile Data Import Task
ExplanationThe data type mappings found are not valid.
User ActionCheck the Commerce Server Event Log for errors. Run the Commerce Server Data Warehouse debugging tool (csdwdbgsrv.exe) to get more detailed information and to diagnose the failures.

User Import Task: Member <member name> of profile <profile name> is of dataype <datatype name> which is inconsistent with datatype <datatype name> of member <member name> mapped to Data Warehouse class <class name>.

Error ID0xC1003018
Message IDE_MSCOP_UPMDTS_MISMATCHED_DATATYPE
ComponentProfile Data Import Task
ExplanationThe mapped data type is not valid.
User ActionCorrect the mapping defined in the DWMemberName custom attribute of the Profile member to match the data type of the Data Warehouse class member.

Product Catalog System Error Messages

The Unique ID required for the Product/Category/Product Variant is missing. <unique ID name>

Error ID0xC1005005
Message IDMSG_PRODUCTID_NOTPRESENT
ComponentCatalog System
ExplanationThe unique identifier for the product ID, category name, or variant ID was not found for in the XML or CSV file being imported.
User ActionVerify that the data is correct in the XML/CSV file being imported and retry the import.

Database operation failed. <string name>

Error ID0xC1005009
Message IDMSG_DB_ERROR
ComponentCatalog System
ExplanationGeneric Database error. The <string name> string contains the details about the error.
User ActionNecessary user action depends on the specific <string name> string.

Updating a product/Category failed <category name>.

Error ID0xC1005010
Message IDMSG_UPDATE_PRODUCT_FAILED
ComponentCatalog System
ExplanationImport of the product or category failed. See error message in %1 for details.
User ActionSee the %1 string for the recommended action.

Importing Catalog <catalog name>

Error ID0x81005012
Message IDMSG_IMPORTING_CATALOG
ComponentCatalog System
ExplanationThe import of <catalog name> has started.
User ActionThis is an informational message; no user action is necessary.                                                        

Unable to create the file <file name>

Error ID0x81005013
Message IDMSG_FILE_CREATION_FAILED
ComponentCatalog System
ExplanationThe attempt to create the file to which the exported XML/CSV data is to be written failed.
User ActionVerify that the file path is correct, that the directory exists, and that the file name does not contain any disallowed characters. Verify, also, that you have the correct permissions for the directory and file.

Microsoft Commerce Server Exporting Catalog <catalog name>.

Error ID0x81005016
Message IDMSG_EXPORTING_CATALOG
ComponentCatalog System
ExplanationCatalog export for <catalog name> has started.
User ActionThis is an informational message; no action is necessary.                                                                                  

Invalid property is used in the product, <product name>. Possible causes can be: For a string property, the property value exceeds the property length, for an enumerated property the enumerated value does not exist, for a date property the date does not fall within the specified date range.

Error ID0xC1005017
Message IDMSG_INVALID_PROPERTY
ComponentCatalog System
ExplanationYou have used a property that is not valid.
  • If this is a string property, the value may exceed the property length.
  • If this is an enumerated property, the enumerated value may not exist.
  • If this is a date property, the date does not fall within the specified date range.
User ActionCorrect the property value as necessary.

Unable to Open or Create the file <file name>

Error ID0xC1005018
Message IDMSG_FILE_ERROR
ComponentCatalog System
ExplanationCould not open the file. (This message can be logged from XMLImport, CSVImport, Unpup, or ValidateXML).
User ActionVerify that the file exists and is accessible to the user.

The new Import/Export operation cannot be started until the Import in progress is completed.

Error ID0xC1005020
Message IDMSG_IMPORT_IN_PROGRESS
ComponentCatalog System
ExplanationThe previous import/export operation must complete before you begin a new import/export.
User ActionWait until the first import/export process is complete, and then run the next import/export.

Creating full text indexes

Error ID0xC1005025
Message IDMSG_CREATING_FULL_TEXT_INDEXES
ComponentCatalog System
ExplanationThis message is called during Catalog XML/CSV Import and signals the start of the full-text-catalog creation step.
User ActionThis is an informational message; no action is necessary.

The Catalog <catalog name> does not exist.

Error ID0xC1005029
Message IDMSG_CATALOG_DOES_NOT_EXIST
ComponentCatalog System
ExplanationThe catalog does not exist in your database.
User ActionYou must create a catalog before you can export it, import it, or change its properties.

The attribute <attribute name> contained in the CSV file is a built in column in the catalogproducts table and cannot be used as an attribute. You need to rename the attribute. The CSV file is invalid.

Error ID0xC1005030
Message IDMSG_INVALID_CSV_FILE
ComponentCatalog System
ExplanationThe CSV file cannot be exported because it is a built-in column.
User ActionRename the attribute and try again.                                                                              

The Language <language_name> specified for the Property <property name> in the catalog <catalog name> is not defined in the catalog.

Error ID0xC1005034
Message IDMSG_INVALID_CATALOG_LANGUAGE
ComponentCatalog System
ExplanationIn order to define property values in a particular language, that language must first be added to the catalog.
User ActionAdd this language to the catalog. You can add the language by adding it to the list of languages in the catalog XML element in the XML file.

Unable to set the security context for the import/export/rebuild operation.

Error ID0xC1005036
Message IDMSG_COULD_NOT_OPEN_THREAD_TOKEN
ComponentCatalog System
Explanation: Unable to set thread impersonation token for the background thread.
User ActionIf the import/export operation succeeds, then you can ignore this warning message. Otherwise, retry the import/export operation with the fRunSynchronously parameter set to "True."

Microsoft Commerce Server: Rebuild Virtual Catalog Started: <virtual catalog name>.

Error ID0xC1005037
Message IDMSG_REBUILD_VIRTUAL_CATALOG_START
ComponentCatalog System
ExplanationThe virtual Catalog rebuild operation was started.
User ActionThis is an informational message; no action is necessary.                                                      

Microsoft Commerce Server: Rebuild Virtual Catalog Succeeded: <virtual-catalog-name>

Error ID0xC1005038
Message IDMSG_REBUILD_VIRTUAL_CATALOG_SUCCESS
ComponentCatalog System
ExplanationThe virtual Catalog rebuild operation was successfully completed.                                                       
User ActionThis is an informational message; no action is necessary.

Microsoft Commerce Server: Rebuild Virtual Catalog Failed: <virtual-catalog-name> : <error-msg>

Error ID0xC1005039
Message IDMSG_REBUILD_VIRTUAL_CATALOG_FAILED
ComponentCatalog System
ExplanationThe virtual Catalog rebuild operation failed.                                                                                                            
User ActionSee the specific error string in the message for details.

The Product <product ID> belonging to the definition <definition name> in the catalog <catalog name> does not define the ID attribute.

Error ID0xC100503A
Message IDMSG_ID_MISSING_FOR_PRODUCT
ComponentCatalog System
ExplanationThe ID attribute for a product element in the XML file is missing.                                                      
User ActionFix the XML file to include the ID attribute for the product element.

The Category <category name> belonging to the definition <definition name> in the catalog <catalog name> does not define the ID attribute.

Error ID0xC100503B
Message IDMSG_ID_MISSING_FOR_CATEGORY
ComponentCatalog System
ExplanationThe ID attribute for a category element in the XML file was missing.                                                      
User ActionFix the XML file to include the ID attribute for the category element.

Targeting System Error Messages

[OrderDiscount]: The discount with id <ID name> has an invalid value for the field <field name>. The discount has been invalidated.

Error ID0xC1001009
Message IDMSG_DISCOUNT_INVALID
ComponentCommerce Server Discounts
ExplanationThe discount in the ContentList cache has a property value that is not valid for the named property. Commerce Server deactivates the discount and you cannot apply it.
User ActionIn the Business Desk Campaign Manager module, open the discount and locate and fix the incorrect property value.

WIN32 System Error. If the problem persists, please contact a Microsoft support engineer with the following information: source file: <source file name>, WIN32_Error: <error ID>.

Error ID0xC100100A
Message IDMSG_WIN32_SYSTEM_ERROR
ComponentVarious
ExplanationThis error was returned by the system API.
User ActionThe recommended action depends on the source file location shown in the error message.                                                      

System Error. If the problem persists, please contact a Microsoft support engineer with the following information: source file: <source file name>, COM_HRESULT: <HResult code>.

Error ID0xC100100B
Message IDMSG_COM_SYSTEM_ERROR
ComponentVarious
ExplanationThis error results from the COM object.
User ActionThe recommended action depends on the source file location shown in the error message.                                                      

Call to CoCreateInstance(CLSID_StdGlobalInterfaceTable) failed. CS40 pipelines require NT4SP3 or greater.

Error ID0xC100100C
Message IDMSG_GITNOTAVAILABLE
ComponentPipelines
ExplanationThe software requires a feature that is only present in Windows 2000 and later.
User ActionVerify that your software is running on a Windows 2000 Server or later operating system.                                                      

Failed to register COM+ application <application name>. HRESULT <Hresult code>.

Error ID0xC100100D
Message IDMSG_PIPEREG_REGISTER_APPLICATION_FAILED
ComponentSetup and Pipeline.dll Self-registration
ExplanationAn attempt to create a COM+ application failed.
User ActionSee the specific HRESULT code to identify the cause of the failure. You may need to remove old versions of the COM+ application.

Failed to register COM+ component <component name>. HRESULT <Hresult code>.

Error ID0xC100100E
Message IDMSG_PIPEREG_REGISTER_COMPONENT_FAILED
ComponentSetup and Pipeline.dll Self-registration
ExplanationAn attempt to register a COM+ component failed.
User ActionSee the specific HRESULT code to identify the cause of the failure. You may need to remove old versions of the COM+ application.

Failed to unregister COM+ application <application name>. HRESULT <Hresult code>.

Error ID0xC100100F
Message IDMSG_PIPEREG_UNREGISTER_APPLICATION_FAILED
ComponentSetup and Pipeline.dll Self-registration
ExplanationAn attempt to delete a COM+ application failed.
User ActionSee the specific HRESULT code to identify the cause of the failure. You may need to manually remove the COM+ application using the Component Services MMC tool.

Commerce Server 2000 perf counter exceeds 2000 limit.

Error ID0xC1001010
Message IDMSG_PERFCOUNTER_EXCEEDMAX
ComponentCommerce Server Performance Counters
ExplanationThe maximum number of instances of pipeline components and pipeline objects has been reached. No further instances may be reported for performance monitoring.
User ActionThis is an informational message; no action is necessary.

The CacheManager encountered an error during a refresh of the cache: <cache name>.

Error ID0xC1002000
Message IDMSG_CACHEMANAGER_REFRESH
ComponentCacheManager
ExplanationAn error occurred during a cache refresh. The details of the error are logged along with this message.
User ActionThe recommended action depends on the cache file location shown in the error message.

Commerce.WriteEvents: no performance dictionary found.

Error ID0x81002001
Message IDMSG_WRITEEVENTS_NO_PERFORMANCE_DICTIONARY
ComponentCSFWriteEvents
ExplanationThe CSFWriteEvents component logs information from the Performance dictionary in the cache. If that dictionary is not found in the cache, this error is returned.
User ActionConfigure the CSFWriteEvents component for the cache only if the CSFRecordHistory component is being used.

Commerce.LoadAdvertisements: no active advertisements were returned from the query. Consider scheduling house ads to avoid this message.

Error ID0x81002003
Message IDMSG_LOADADVERTISEMENTS_NO_ADS
ComponentCSF Load Advertisements
ExplanationThe CSFLoadAdvertisements component was invoked to populate the cache of ads, but no advertisements were returned from the query. It is possible that there are no advertisements configured, the advertisements have expired or not yet begun, or the advertisements, the customer, or the campaign containers have a status of archived or inactive. This message is only loaded during the first cache refresh cycle after the site start-up.
User ActionNo action is required. When you schedule house ads, this message no longer appears.

Commerce List Manager Error: <Event Log error number>.

Error ID0xC1002004
Message IDMSG_LISTMANAGER_ERROR
ComponentList Manager
ExplanationThe List Manager logs all errors it encounters to the Event Log using this message.
User ActionThe recommended action depends on the Event Log error information and the API.                                                               

Marketing DTS: Unable to bind to the Commerce OLEDB Provider with the following URL : <URL name>

Error ID0xC1002005
Message IDMSG_MKTGDTS_BIND_FAILED
ComponentMarketing DTS Task
ExplanationThe Commerce OLEDB Provider may not be installed.
User ActionVerify that the Commerce Server Data Warehouse is properly installed.                                                               

Set columns for class <class name> failed

Error ID0xC100200A
Message IDMSG_MKTGDTS_E_SET_COLUMNS
ComponentCommerce OLE DB Provider
Explanation 
User ActionThe recommended action depends on the Event Log error message information.                                                               

Marketing DTS Import Successfully completed

Error ID0xC100200B
Message IDMSG_MKTGDTS_I_IMPORT_SUCCEDDED
Component 
ExplanationThe Campaign Data Import completed successfully.                                                               
User ActionN/A

List Manager Service Control Notification: <event name>

Error ID0x8100200C
Message IDMSG_LISTMANAGER_SERVICE_CTL
ComponentList Manager
ExplanationThe List Manager received a service control event such as a start or stop event.                                                               
User ActionN/A

Warning: A ContentList object is being saved as XML or loaded from XML. This is an unsupported and expensive operation. Please see the Commerce Server 2000 Support Knowledgebase for more details.

Error ID0x8100200D
Message IDMSG_CONTENTLIST_PERSISTXML_UNSUPPORTED
ComponentList Manager
ExplanationA ContentList or ContentListFactory object is being saved as XML or loaded from XML using the IPersistXML Interface. Most commonly this is the _discounts list that was created by the OrderDiscount component. This operation is highly CPU and memory-intensive and is not supported for production servers.
User ActionEnsure that each OrderGroup object that is persisted to the orders or baskets database does not contain any ContentList or ContentListFactory objects. If it does, remove it from the OrderGroup by setting the value to NULL before persisting the OrderGroup.

OLE DB Provider Error Messages

Invalid operator <operator name> encountered.

Error ID0xC1003C00
Message IDE_MSCOP_AGLAYER_INVALIDOPERATOR
ComponentProfile Service Aggregation Layer
ExplanationThe user-specified query is using a data type that is unsupported or is not valid.                                                               
User ActionCheck the query for operators that are not valid.

Invalid data type <data type name> encountered.

Error ID0xC1003C01
Message IDE_MSCOP_AGLAYER_INVALIDDATATYPE
ComponentProfile Service Aggregation Layer
ExplanationThe user specified query is using a data type that is unsupported or is not valid.                                                               
User ActionCheck the query to make certain all data types are valid.

Error <error code number> encountered from DSO provider.

Error ID0xC1003C03
Message IDE_MSCOP_AGLAYER_GENERICDSOERROR
ComponentProfile Service Aggregation Layer
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                               
User ActionUse the trace logs to find out more details about the error.

Internal error <error code number> encountered at the aggregation layer.

Error ID0xC1003C04
Message IDE_MSCOP_AGLAYER_INTERNALERROR
ComponentProfile Service Aggregation Layer
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                               
User ActionUse the trace logs to find out more details about the error.

Invalid source type <source type code name> encountered.

Error ID0xC1003C05
Message IDE_MSCOP_AGLAYER_INVALIDSOURCETYPE
ComponentProfile Service Aggregation Layer
ExplanationThe aggregation component supports LDAP (8) and OLEDB-ANSI (16) data source types. Any other source types are not valid.
User ActionCheck the sourcedef table in the profile definition store to see if an invalid source type has been used.

Invalid query operation.

Error ID0xC1003C06
Message IDE_MSCOP_AGLAYER_INVALIDDSOOPTYPE
ComponentProfile Service Aggregation Layer
ExplanationThe query operation specified is not valid. The operation must be SELECT, INSERT, UPDATE or DELETE. This error is unlikely to arise because the query syntax parsing code would detect the invalid operation before it is read by the aggregation layer.
User ActionN/A

Ran out of stack space.

Error ID0xC1003C07
Message IDE_MSCOP_AGLAYER_OUTOFSTACK
ComponentProfile Service Aggregation Layer
ExplanationStack allocation failed during the current operation. Your process may be running low on memory.
User ActionRestart the process and check the available memory on your server.

Invalid class definition <class definition name> encountered.

Error ID0xC1003C08
Message IDE_MSCOP_AGLAYER_INVALIDCLASSDEFINITION
ComponentProfile Service Aggregation Layer
ExplanationThe profile definition is incorrect.
User ActionCorrect the profile definition that caused this error.                                                                   

Invalid query type <query type name> encountered.

Error ID0xC1003C09
Message IDE_MSCOP_AGLAYER_INVALIDQUERYTYPE
ComponentProfile Service Aggregation Layer
ExplanationAn invalid query operation was specified. This error is unlikely to arise because the query syntax parsing code would detect the invalid operation before it is read by the aggregation layer.
User ActionN/A

Encountered an error in catalog data structures.

Error ID0xC1003C0B
Message IDE_MSCOP_AGLAYER_INTERNALCATALOGERROR
ComponentProfile Service Aggregation Layer
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                                   
User ActionUse the trace logs to find out more details about the error.

Encountered invalid query.

Error ID0xC1003C0C
Message IDE_MSCOP_AGLAYER_INVALIDQUERY
ComponentProfile Service Aggregation Layer
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                                   
User ActionUse the trace logs to find out more details about the error.

Invalid table name specified for <source name> source.

Error ID0xC1003C0D
Message IDE_MSCOP_AGLAYER_BAD_TABLE_NAME
ComponentProfile Service Aggregation Layer
ExplanationThis error is due to a bad profile definition configuration. Each persistent profile definition class is backed by a SQL table or an LDAP class. This error occurred because the backing table or class is missing.
User ActionCheck the configuration of the profile definition that resulted in this error.

Exceeded maximum number of partitions allowed.

Error ID0xC1003C0E
Message IDE_MSCOP_EXCEEDED_MAXPARTITIONCOUNT
ComponentProfile Service Directory Component and ANSI-SQL Component
ExplanationThe profile service component supports up to 128 partitions for each data store. If the number of partitions exceeds that, an error is returned.
User ActionCheck that the number of partitions is not greater than 128.

The object already exists.

Error ID0xC1003C0F
Message IDE_MSCOP_OBJ_ALREADY_EXISTS
ComponentProfile Service Directory Component and ANSI-SQL component
ExplanationThe profile object that is being persisted already exists in the data store.
User ActionVerify that the calling code is performing a legitimate operation. For example, try to create a profile object that already exists.                                                                   

Internal error <error code number> encountered in directory provider.

Error ID0xC1003E80
Message IDE_MSCOP_MSCSDP_INTERNALERROR
ComponentProfile Service Directory Component
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                                   
User ActionUse the trace logs to find out more details about the error.

Generic ADSI error <error code number>.

Error ID0xC1003E81
Message IDE_MSCOP_MSCSDP_GENERICADSIERROR
ComponentProfile Service Directory Component
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                                   
User ActionUse the trace logs to find out more details about the error.

Ran out of stack space.

Error ID0xC1003E82
Message IDE_MSCOP_MSCSDP_OUTOFSTACK
ComponentProfile Service Directory
ExplanationStack allocation failed during the current operation. Your process may be running low on memory.                                                                   
User ActionRestart the process and check the available memory on your server.

There is no such object on the server.

Error ID0xC1003E83
Message IDE_MSCOP_MSCSDP_NOSUCHOBJECT
ComponentProfile Service Directory Component
ExplanationThe profile object being searched for does not exist in the directory store.
User ActionVerify that the search criterion used in the query is correct. If you are performing a profile service operation, verify that the key value is correct.

Bad password encountered.

Error ID0xC1003E84
Message IDE_MSCOP_MSCSDP_BADPASSWORD
ComponentProfile Service Directory Component
ExplanationThe directory provider failed to set the password in the data store.
User ActionVerify that the password conforms to the password restriction policy of the directory store.                                                                   

Missing RDN attribute value.

Error ID0xC1003E85
Message IDE_MSCOP_MSCSDP_MISSING_RDN_ATTRIBUTE
ComponentProfile Service Directory Component
ExplanationThe relative distinguished name (RDN) attribute is required when you create a profile object in the directory store. Exactly one member should be marked with the RDN attribute and its value should be the RDN of the profile object instance being created.
User ActionVerify the profile configuration for the profile definition that returned the error.

Invalid data type <data type name> encountered in directory component.

Error ID0xC1003E87
Message IDE_MSCOP_MSCSDP_INVALIDDATATYPE
ComponentProfile Service Directory Component
ExplanationThe user-specified query is using a data type that is invalid or is not supported.                                                                   
User ActionCheck the query to make certain all data types are valid.

Invalid number of values specified for password property.

Error ID0xC1003F88
Message IDE_MSCOP_MSCSDP_INVALID_PASSWORD_VALUES
ComponentProfile Service Directory Component
ExplanationThe password field in Active Directory is a multi-valued property with a maximum of two values. This enables users to change passwords.
User ActionVerify that no more than two values are being passed for the password field.

Value missing for a required key member.

Error ID0xC1003F89
Message IDE_MSCOP_MSCSDP_MISSING_KEY_VALUE
ComponentProfile Service Directory Component
ExplanationThis error is unlikely to arise because the existence of key values is verified in the profile service component before they are read by the directory component.
User ActionNone.

Internal error occurred in 3rd party provider.

Error ID0xC1003F80
Message IDE_MSCOP_MSCSDB3_INTERNALERROR
ComponentProfile Service ANSI-SQL component
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                                   
User ActionUse the trace logs to find out more details about the error.

Invalid datatype encountered in 3rd party provider.

Error ID0xC1003F81
Message IDE_MSCOP_MSCSDB3_INVALIDDATATYPE
ComponentProfile Service ANSI-SQL Component
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                                   
User ActionUse the trace logs to find out more details about the error.

Invalid operation encountered in 3rd party provider.

Error ID0xC1003F82
Message IDE_MSCOP_MSCSDB3_INVALIDOPERATION
ComponentProfile Service ANSI-SQL Component
ExplanationThe query operation used is not a valid operation. The operation must be SELECT, INSERT, UPDATE or DELETE.                                                                   
User ActionNone.

Predictor Service and Component Error Messages

Predictor Service: Only found <number of cases> cases when building model from configuration <model configuration name>. At least <number of cases> cases are recommended.

Error ID0x81006001
Message IDMSG_PREDSVC_TOO_FEW_CASES
ComponentPredictor Service
ExplanationNot enough cases were found to build a model for this model configuration.                                                                   
User ActionYou should collect more case data before building a model.

Predictor Service: Model <model name> already exists. Build not started.

Error ID0xC1006002
Message IDMSG_PREDSVC_MODELEXISTS
ComponentPredictor Service
ExplanationA model with the same name already exists.                                                                                                                                      
User ActionRename the model and start the build again.

Predictor Service Stopped.

Error ID0x41006004
Message IDMSG_PREDSVC_SERVICESTOPPED
ComponentPredictor Service
ExplanationPredictor Service has stopped.
User ActionRestart the Predictor Service if necessary.                                                                                                                                      

Predictor Service Started.

Error ID0x41006005
Message IDMSG_PREDSVC_SERVICESTARTED
ComponentPredictor Service
ExplanationPredictor Service started.
User ActionThis is an informational message; no action is necessary.                                                                   

Predictor Service: Bad Service Request.

Error ID0x41006006
Message IDMSG_PREDSVC_BADREQUEST
ComponentPredictor Service
ExplanationThe Predictor Service received an unrecognizable command.                                                                   
User ActionRestart the Predictor Service.

Predictor Service: Started build of model <model name> using model configuration <name of model configuration>.

Error ID0x41006007
Message IDMSG_PREDSVC_BUILDSTARTED
ComponentPredictor Service
ExplanationThe Predictor Service has begun to build a model using the corresponding model configuration.                                                                   
User ActionThis is an informational message; no action is necessary.

Predictor Service: Error occurred while building model from config file <model configuration name>

Error ID0xC1006008
Message IDMSG_PREDSVC_CREATEMODELERROR
ComponentPredictor Service
ExplanationThe Predictor Service failed to build the model.
User ActionVerify that the model configuration settings and the data used to build the model are correct, and then rebuild the model.                                                                   

Predictor Service: Error deleting model <model configuration name>

Error ID0xC100600E
Message IDMSG_PREDSVC_DELETE_MODEL_FAILED
ComponentPredictor Service
ExplanationAn error occurred while the model was deleted.
User ActionVerify that the model configuration settings and the data used to build the model are correct, and then try to delete the model again.                                                                   

Predictor Service: Error renaming model <original model name> to <new model name>

Error ID0xC100600F
Message IDMSG_PREDSVC_RENAME_MODEL_FAILED
ComponentPredictor Service
ExplanationAn error occurred while the model was being renamed.
User ActionVerify that the model configuration settings and the data used to build the model are correct, and then try to delete the model again.                                                                    

Predictor Service: Error deleting model configuration <model configuration name>.

Error ID0xC1006010
Message IDMSG_PREDSVC_DELETE_MODEL_CONFIG_FAILED
ComponentPredictor Service
ExplanationAn error occurred while the model configuration was being deleted.
User ActionIf one or more models refer to the original model configuration, delete those models before you delete the original model configuration.                                                                    

Predictor Service: Error renaming model configuration <original model configuration name> to <new model configuration name>.

Error ID0xC1006011
Message IDMSG_PREDSVC_RENAME_MODEL_CONFIG_FAILED
ComponentPredictor Service
ExplanationAn error occurred while renaming the model configuration.
User ActionVerify that the model configuration settings and the data used to build the model are correct, and then try to rename the model again.                                                                   

Predictor Service: Model <model name> was deleted.

Error ID0x41006012
Message IDMSG_PREDSVC_MODEL_DELETED
ComponentPredictor Service
ExplanationThe model was deleted successfully.
User ActionThis is an informational message; no action is necessary.                                                                   

Predictor Service: Model <model name> was renamed to <new model name>.

Error ID0x41006013
Message IDMSG_PREDSVC_MODEL_RENAMED
ComponentPredictor Service
ExplanationYour model was renamed successfully.
User ActionThis is an informational message; no action is necessary.                                                                   

Predictor Service: Model configuration <model configuration name> was deleted.

Error ID0x41006014
Message IDMSG_PREDSVC_MODEL_CONFIG_DELETED
ComponentPredictor Service
ExplanationYour model configuration was deleted successfully.
User ActionThis is an informational message; no action is necessary.                                                                   

Predictor Service: Model configuration <model configuration name> was renamed to <new model configuration name>.

Error ID0x41006015
Message IDMSG_PREDSVC_MODEL_CONFIG_RENAMED
ComponentPredictor Service
ExplanationThe model configuration has been renamed successfully.
User ActionThis is an informational message; no action is necessary.                                                                   

Performance Counters and Other Component Error Messages

CSPerfCounters Component : Failed to initialize security attributes.

Error ID0xC1007000
Message IDE_PERF_FAILED_SECURITY_ATTR
ComponentCommerce Server Performance Counters
ExplanationThe system failed to create the security attributes for the kernel objects.
User ActionThe WIN32 API failed. Contact Microsoft Product Support Services for more information.                                                                   

CSPerfCounters Component : Failed to create - <object name>

Error ID0xC1007001
Message IDE_PERF_FAILED_FAILED_CREATE
ComponentCommerce Server Performance Counters
ExplanationThe system failed to create the file-mapping object.
User ActionVerify that there is sufficient disk space on your server.                                                                   

CSPerfCounters Component : Error reading ini file - <.INI file names>

Error ID0xC1007002
Message IDE_PERF_READING_INI
ComponentCommerce Server Performance Counters
ExplanationCommerce Server failed to read the .INI files.

Caution   The read permission for performance counters is set to "everyone." This is not appropriate. The permissions on this file should be set ONLY for the user class that is allowed access to the components that use the performance counters. In most deployments, this includes the IUSR, Web users, and system administrators -- not everyone.

User ActionVerify that the following .INI files exist:
{L"CSDWPerfDef.ini"},
{L"CSUPMPerfDef.ini"},
{L"CSMarketingPerfDef.ini"},
{L"CSCustomPerfDef.ini"},
{L"CSPerfCountersDef.ini"} 

CSPerfCounters Component : Error - <Event Log error code number>

Error ID0xC1007004
Message IDE_PERF_GENERIC_ERROR
ComponentCommerce Server Performance Counters
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                                   
User ActionUse the trace logs to find out more details about the error.

The evaluation period for Commerce Server 2000 has ended. Contact Microsoft to obtain a licensed version of Commerce Server 2000.

Error ID0xC1008000
Message IDMSG_TIMEBOMB_EXPIRED
ComponentCommerce Server
ExplanationCommerce Server will not run correctly after the evaluation period has ended.                                                                   
User ActionContact Microsoft to obtain a licensed version of Commerce Server 2000.

The evaluation period for BizTalk Server 2000 has ended. Contact Microsoft to obtain a licensed version of BizTalk Server 2000.

Error ID0xC1008001
Message IDMSG_CIS_TIMEBOMB_EXPIRED
ComponentBizTalk Server
ExplanationBizTalk Server will not run correctly after the evaluation period has ended.                                                                   
User ActionContact Microsoft to obtain a licensed version of BizTalk Server.

The evaluation period for this product has ended. Contact Microsoft to obtain a licensed version of this product.

Error ID0xC1008002
Message IDMSG_GENERIC_TIMEBOMB_EXPIRED
ComponentCommerce Server
ExplanationCommerce Server will not run correctly after the evaluation period has ended.
User ActionContact Microsoft Technical Support Services to obtain a licensed version of Commerce Server 2000.                                                                   

The evaluation period for Commerce Server 2000 will expire within ten days. Contact Microsoft to obtain a licensed version of Commerce Server 2000.

Error ID0x81008003
Message IDMSG_TIMEBOMB_DOOMED
ComponentCommerce Server
ExplanationYour evaluation period for Commerce Server will end in ten days. Commerce Server will not run correctly after the evaluation period has ended.                         
User ActionContact Microsoft Technical Support Services to obtain a licensed version of Commerce Server 2000.

This installation of Commerce Server 2000 has an invalid Product Key. Please contact Microsoft for a licensed copy of Commerce Server 2000.

Error ID0xC1008004
Message IDMSG_INVALID_PID
ComponentCommerce Server
ExplanationThe product key you have entered is not valid.
User ActionIf you have a product key that was included as part of your Commerce Server software, try entering it again. If the product key still does not work, contact Microsoft Technical Support Services to obtain a licensed version of Commerce Server 2000.

The evaluation period for BizTalk Server 2000 will expire within ten days. Contact Microsoft to obtain a licensed version of BizTalk Server 2000.

Error ID0x81008010
Message IDMSG_CIS_TIMEBOMB_DOOMED
ComponentBizTalk Server
ExplanationYour evaluation period for BizTalk Server will end in ten days. BizTalk Server will not run correctly after the evaluation period has ended.              
User ActionContact Microsoft Technical Support Services to obtain a licensed version of BizTalk Server 2000.

Site Configuration and Component Error Messages

Error in Commerce Administration Object : Description <failure description>.

Error ID0xC1009005
Message IDMSG_CS2KSITEADMIN_ERROR
ComponentSiteConfig Admin
ExplanationThis is a generic message that is logged when a failure occurs in an administration object. The description contains information about the failure.
User ActionUse the trace logs to find out more details about the error.

Profiling System Error Messages

An internal error occurred in Profile Service component.

Error ID0xC1004000
Message IDE_PS_INTERNAL_ERROR
ComponentCommerce Profile Service
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                
User ActionUse the trace logs to find out more details about the error.

Invalid operation performed on Profile Service component.

Error ID0xC1004002
Message IDE_PS_INVALID_OPERATION
ComponentCommerce Profile Service
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                               
User ActionUse the trace logs to find out more details about the error.

The current operation has been performed on a deleted object, and therefore cannot be completed. Please release handle to this deleted object.

Error ID0xC1004003
Message IDE_PS_OBJ_IS_DELETED
ComponentCommerce Profile Service
ExplanationThe object for which the current operation failed was deleted, possibly by another thread.                                                           
User ActionRelease the handle to the deleted object.

The current operation has been performed using an invalid profile type.

Error ID0xC1004004
Message IDE_PS_INVALID_PROFILE_TYPE
ComponentCommerce Profile Service
ExplanationThe profile type passed by the current operation is not valid. It does not exist in the definition store.
User ActionVerify that the parameter being passed is correct, or verify that the profile exists in the profile definition store.                                                                 

Cannot update the value for this property as it is a Join Key property.

Error ID0xC1004005
Message IDE_PS_CANNOT_MODIFY_JOIN_KEY_PROPERTY
ComponentCommerce Profile Service
ExplanationA user cannot modify the join key value.
User ActionMake sure that you have not inadvertently updated a join key property.                                                            

Cannot reinitialize Profile Service object.

Error ID0xC1004006
Message IDE_PS_PROFILESERVICE_ALREADY_INITIALIZED
ComponentCommerce Profile Service
ExplanationYou cannot call the initialize method more than once on an instance of the profile service.                                                     
User ActionRelease the current instance to call the initialize method again.

Member not found.

Error ID0xC1004007
Message IDE_PS_PROPERTY_NOT_FOUND
ComponentCommerce Profile Service
ExplanationThe property does not exist. It is either not defined, or you have specified an incorrect name.                                                      
User ActionVerify that the property you are using exists in the profile definition store.

Bad connection string has been supplied to Profile Service object.

Error ID0xC1004008
Message IDE_PS_BAD_CONNECTION_STRING
ComponentCommerce Profile Service
ExplanationThe connection string supplied to the initialize method does not conform to the format specified for the Profile Service.
User ActionFor more information, see "Profile Property Attributes" in Commerce Server 2000 Help.                                                                             

Invalid profile definition.

Error IDNot available.
Message IDE_PS_INVALID_PROFILE_DEFINITION
ComponentCommerce Profile Service
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                
User ActionUse the trace logs to find out more details about the error.

Ran out of stack space in Profile Service component.

Error ID0xC100400A
Message IDE_PS_OUT_OF_STACKSPACE
ComponentCommerce Profile Service
ExplanationStack allocation failed during the current operation because the process ran low on memory.                                                                                                                                                                        
User ActionVerify that have sufficient memory and then restart the process

Profile object already exists.

Error ID0xC100400B
Message IDE_PS_OBJ_ALREADY_EXISTS
ComponentCommerce Profile Service
ExplanationThe current operation failed because the profile object was already present in the database.                                                        
User ActionVerify that the profile object you want to create does not already exist.

Profile object not found. Please check key member name and member value and try again.

Error ID0xC100400C
Message IDE_PS_OBJECT_NOT_FOUND
ComponentCommerce Profile Service
ExplanationThe profile object does not exist.
User ActionVerify that the key member name and member value of the profile object you want to create are correct, and then try again.                                

Profile Service object is not initialized.

Error ID0xC100400D
Message IDE_PS_PROFILESERVICE_NOT_INITIALIZED
ComponentCommerce Profile Service
ExplanationIf you call any of the Profile Service methods before you initialize the Profile Service, an error results.
User ActionYou must initialize the Profile Service before you call any Profile Service methods.                                                                     

The profile definitions catalog name supplied to Profile Service initialization method is invalid.

Error ID0xC100400E
Message IDE_PS_BAD_PROFILE_DEFINITION_CATALOG_NAME
ComponentCommerce Profile Service
ExplanationThe catalog name is not valid.
User ActionVerify that the catalog name you used to initialize the Profile Service is correct.                                                                       

A multi-valued property on a profile definition cannot be marked as key.

Error ID0xC100400F
Message IDE_PS_MVKEY_NOT_SUPPORTED
ComponentCommerce Profile Service
ExplanationThe multi-valued property is not valid.
User ActionVerify that none of the multi-valued properties in the profile are marked as key.                                                                         

An invalid value has been specified for key member.

Error ID0xC1004010
Message IDE_PS_INVALID_KEY_MEMBER_VALUE
ComponentCommerce Profile Service
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                  
User ActionUse the trace logs to find out more details about the error.

A recoverable race condition was encountered in profile object cache. Please try your call again.

Error ID0xC1004011
Message IDE_PS_PROFILE_OBJECT_CACHE_RACE_CONDITION
ComponentCommerce Profile Service
ExplanationThis is a generic error message. More information about the error can be found in the trace logs.                                                   
User ActionUse the trace logs to find out more details about the error.

The profile object cache has become full. Please release dirty entries, and try your operation again. If problems persist, then please review profile service documentation.

Error ID0xC1004012
Message IDE_PS_PROFILE_OBJECT_CACHE_FULL
ComponentCommerce Profile Service
ExplanationThe profile object cache is full. This results from a programming error in which the application is holding on to multiple profile object instances and is not releasing them.                                  
User ActionCheck the calling program to determine why the profile objects are not being released.

UPM-AUTH: Error: Requested property does not exist on AuthTicket.

Error ID0xC1004C00
Message IDMSG_UPM_AUTH_PROPNOTFOUND_ERROR
ComponentAuthManager
ExplanationThe Requested property does not exist on AuthTicket.
User ActionMake sure the property is in the ticket, and then try using the property again.                                                           

UPM-AUTH: Warning: Authticket not set.

Error ID0x81004C04
Message IDMSG_UPM_AUTH_AUTHTICKET_UNAVAILABLE_WARNING
ComponentAuthManager
ExplanationThe specified ticket is not available.
User ActionVerify that the ticket exists either in the cookies collection or is part of the query string of the incoming request.                                                            

UPM-AUTH: Error: while setting the cookie for registered user.

Error ID0xC1004C09
Message IDMSG_UPM_AUTH_SETTING_AUTHCOOKIE_ERROR
ComponentAuthManager
ExplanationAn error occurred during the process of setting the Authticket in the cookies collection.
User ActionPerform a Network Monitor trace to view the cookie header for the incoming request, as well as for the outgoing response, to determine the contents of the cookie.

UPM-AUTH: Error: while setting the cookie for anonymous user.

Error ID0xC1004C0A
Message IDMSG_UPM_AUTH_SETTING_ANONCOOKIE_ERROR
ComponentAuthManager
ExplanationAn error occurred during the process of setting the profile ticket in the cookies collection.
User ActionPerform a Network Monitor trace to view the cookie header for the incoming request, as well as for the outgoing response, to determine the contents of the cookie.                      

UPM-AUTH: Error: while getting the query string for authenticated user.

Error ID0xC1004C0E
Message IDMSG_UPM_AUTH_GETTING_AUTHQS_ERROR
ComponentAuthManager
ExplanationAn error occurred during the process of trying to retrieve the query string for an incoming request.
User ActionPerform a Network Monitor trace to view the cookie header for the incoming request, as well as for the outgoing response, to determine the contents of the cookie.                                     

UPM-AUTH: Error: while unpacking the Ticket data.

Error ID0xC1004C0F
Message IDMSG_UPM_AUTH_UNPACK_TICKET_ERROR
ComponentAuthManager
ExplanationAn error occurred while trying to parse the ticket data.
User ActionVerify that the incoming ticket is valid and then try unpacking again.                                                                                    

UPM-AUTH: Error: need to Initialize with installed Sitename.

Error ID0xC1004C10
Message IDMSG_UPM_AUTH_SITE_NEEDED_ERROR
ComponentAuthManager
ExplanationThe Initialize function was not called with a valid site name.
User ActionEnsure that you use a valid site name to initialize the site.                                                                                    

UPM-AUTHFILTER: SiteName is Empty.

Error ID0xC1004C14
Message IDE_UPM_AUTHFILTER_SITENAME_IS_EMPTY
ComponentAuthFilter
ExplanationThe specified site name is an empty string.
User ActionEnsure that you have entered a valid site name.                                                                                

UPM-AUTHFILTER: EncryptionKey cannot be null/empty, if encryption is enabled.

Error ID0xC1004C15
Message IDE_UPM_AUTHFILTER_ENCRYPTIONKEY_NULL
ComponentAuthFilter
ExplanationThe encryption key in the administration database is null.
User ActionEnsure that the authentication resource has a valid encryption key.                                                                           

UPM-AUTHFILTER: Unable to insert new entry into the siteconfig cache.

Error ID0xC1004C16
Message IDE_UPM_AUTHFILTER_INSERT_SITECONFIG_CACHE
ComponentAuthFilter
ExplanationThe AuthFilter was unable to insert a new entry in the SiteConfig cache.
User ActionVerify that your server has sufficient memory. Also, check to see if you have a very large number of authentication resources.

UPM-AUTHFILTER: Unable to find siteconfig-entry in the siteconfig cache.

Error ID0xC1004C17
Message IDE_UPM_AUTHFILTER_SITECONFIG_NOTFOUND
ComponentAuthFilter
ExplanationThe AuthFilter cannot find a SiteConfig entry in the SiteConfig cache.                                                       
User ActionVerify that you have sufficient memory on your server.

UPM-AUTHFILTER: Unable to encrypt ticket.

Error ID0xC1004C18
Message IDE_UPM_AUTHFILTER_ENCRYPTION_FAILED
ComponentAuthFilter
ExplanationCommerce Server was unable to encrypt the ticket.                                                                             
User ActionEnsure that the ticket data is valid.

UPM-AUTHFILTER: Unable to format ticket data.

Error ID0xC1004C1A
Message IDE_UPM_AUTHFILTER_FORMAT_TICKET_FAILED
ComponentAuthFilter
ExplanationAuthFilter was unable to format the ticket data.                                                                       
User ActionEnsure that the ticket data is valid.

UPM-AUTHFILTER: Sending redirect (HTTP: 302) failed.

Error ID0xC1004C1B
Message IDE_UPM_AUTHFILTER_REDIRECT_FAILED
ComponentAuthFilter
ExplanationAn error occurred while trying to redirect the current request.
User ActionCheck the Event Log errors for any log entries relating to IIS. You should also perform a Network Monitor trace to verify that the request/response traffic is correct.

UPM-AUTHFILTER: Setting cookie failed.

Error ID0xC1004C1C
Message IDE_UPM_AUTHFILTER_SET_COOKIE_FAILED
ComponentAuthFilter
ExplanationAn error occurred during the process of setting the ticket in the response header.
User ActionCheck the Event Log errors for any log entries relating to IIS. You should also perform a Network Monitor trace to verify that the request/response traffic is correct and to determine the contents of the cookie.

UPM-AUTHFILTER: Generating password-key failed.

Error ID0xC1004C1D
Message IDE_UPM_AUTHFILTER_GENERATE_PASSWORDKEY_FAILED
ComponentAuthFilter
ExplanationAn error occurred during the process of generating the password-key.                                                                               
User ActionReinitialize AuthFilter by restarting IIS.

UPM-AUTHFILTER: URL-Decoding failed.

Error ID0xC1004C1E
Message IDE_UPM_AUTHFILTER_URLDECODE_FAILED
ComponentAuthFilter
ExplanationThe URL decode of the user ID or password failed.
User ActionVerify that the User ID and password are valid.                                                                       

UPM-AUTHFILTER: Password-Cache search failed or entry not found.

Error ID0xC1004C1F
Message IDE_UPM_AUTHFILTER_NOENTRY_IN_PASSWORDCACHE
ComponentAuthFilter
ExplanationThe password-Cache search failed or the entry was not found.                                                                
User ActionVerify that the entry for which you are searching exists.

UPM-AUTHFILTER: Parsing querystring failed.

Error ID0xC1004C20
Message IDE_UPM_AUTHFILTER_PARSE_QUERYSTRING_FAILED
ComponentAuthFilter
ExplanationThe parsing query string failed.
User ActionVerify that the query string is in a valid format.                                                                                                                                                        

UPM-AUTHFILTER: Cache-Cleanup-thread failed.

Error ID0xC1004C21
Message IDE_UPM_AUTHFILTER_CACHE_CLEANUP_THREAD_FAILED
ComponentAuthFilter
ExplanationAn error occurred during the process of creating a wait timer for the clean-up thread.                                                                                                                                             
User ActionReinitialize the AuthFilter by restarting IIS.

UPM-AUTH: Failure in AuthFilter.

Error ID0xC1004C22
Message IDE_UPM_AUTHFILTER_METHOD_FAILED
ComponentAuthFilter
ExplanationAn error occurred during the process of retrieving a server variable.                                                                  
User ActionCheck the Event Log errors for any log entries relating to IIS.

UPM-AUTH: Invalid character (';' or '%' or '=') present in userID or property name/value.

Error ID0xC1004C23
Message IDE_UPM_AUTHID_INVALID_CAHRACTRER_PRESENT
ComponentAuthFilter
ExplanationYou have used a character that is not valid in the user ID or property name.
User ActionCheck the query string or the cookies collection (depending on where the ticket is stored) and verify that it does not contain any of the following characters: ';' or '%' or '='.

UPM-AUTH: This API should be called only within an ASP.

Error ID0xC1004C24
Message IDE_UPM_AUTHMANAGER_API_ASP_ONLY
ComponentAuthManager
ExplanationThe AuthManager can only be called within an ASP.                                                                 
User ActionTry to call the AuthManager again using an ASP call.

UPM-AUTH: Error: Requested Ticket not set.

Error ID0xC1004C25
Message IDE_UPM_AUTHMANAGER_TICKET_NOT_SET
ComponentAuthManager
ExplanationThe ticket is not available in the cookies collection or the query string.                                                         
User ActionVerify that the ticket is available in the cookies collection or the query string.

UPM-AUTH: Error occurred while generating Encryption Key.

Error IDNot available.
Message IDE_UPM_AUTHMANAGER_GENERATE_ENCRYPTIONKEY_FAILED
ComponentAuthManager
ExplanationAn error occurred during the process of generating an Encryption Key.                                                                  
User ActionCheck the Event Log for detailed information about any related Commerce Server event messages.

UPM-AUTH: Invalid custom property name or value.

Error ID0xC1004C27
Message IDE_UPM_AUTHID_INVALID_PROPERTY
ComponentAuthManager
ExplanationThe custom property name or value is not valid.
User ActionVerify that the property name or value is valid and enter it again.                                                                    

UPM-AUTH: Failed in formatting properties on Ticket.

Error ID0xC1004C28
Message IDE_UPM_AUTHID_FORMAT_PROPERTIES_FAILED
ComponentAuthManager
ExplanationAuthManager was unable to format properties on the Ticket.                                                   
User ActionVerify that the ticket data is valid.

UPM-AUTHF: Failed to encrypt ticket data.

Error ID0xC1004C29
Message IDE_UPM_AUTHID_ENCRYPTION_FAILED
ComponentAuthManager
ExplanationAuthManager was unable to encrypt the ticket data.
User ActionVerify that the ticket data is correct and that the length and format of the ticket are valid.                                                       

UPM-AUTH: Encryption admin-properties are set wrong (if you enable Encryption, EncryptionKey should be set correctly).

Error ID0xC1004C2B
Message IDE_UPM_AUTHID_ENCRYPTION_PROPS_WRONG
ComponentAuthManager
ExplanationThe Encryption administration properties have been set incorrectly. If you have enabled encryption, the encryption key must be set correctly.                                                  
User ActionVerify that the AuthManager resource settings are correct.

UPM-AUTH: Failed to add SiteConfig entry to local SiteConfig-cache.

Error ID0xC1004C2C
Message IDE_UPM_AUTHID_ADD_SITECONFIG_LOCALCACHE_FAILED
ComponentAuthManager
ExplanationAuthManager was unable to add the SiteConfig entry to the local SiteConfig cache.                                                            
User ActionVerify that you have sufficient memory on your server.

UPM-AUTH: Failed to delete SiteConfig entry from local SiteConfig-cache.

Error ID0xC1004C2D
Message IDE_UPM_AUTHID_DELETE_SITECONFIG_LOCALCACHE_FAILED
ComponentAuthManager
ExplanationAuthManager was unable to delete the SiteConfig entry from the local SiteConfig cache.
User ActionCheck the Event Log for detailed information about related Commerce Server events, particularly any events related to admin objects.

UPM-AUTH: Failed to get SiteConfig entry from local SiteConfig-cache.

Error ID0xC1004C2E
Message IDE_UPM_AUTHID_GET_SITECONFIG_LOCALCACHE_FAILED
ComponentAuthManager
ExplanationAuthManager was unable to get the SiteConfig entry from the local SiteConfig cache.                                                              
User ActionEnsure that the entry exists in the cache and run your operation again.

UPM-AUTH: CryptoAPI-Failed to generate sessionkey from password.

Error ID0xC1004C2F
Message IDE_UPM_AUTHID_GENERATE_SESSIONKEY_FAILED
ComponentAuthManager
ExplanationThe Crypto API in AuthManager was unable to generate a session key from the user password.                                                             
User ActionCheck the Event Log for detailed information on any Commerce Server events.

UPM-AUTH: Error in initializing the Encrypt/Decrypt component.

Error ID0xC1004C30
Message IDE_UPM_AUTHID_CRYPTFNC_INIT_FAILED
ComponentAuthFilter
ExplanationThe AuthFiler ENcrypt/Decrypt component did not initialize.                                                                                
User ActionRestart the filter by restarting IIS.

UPM-AUTHFILTER: Failed to create cleanup thread for password-cache: <cache name>.

Error ID0x41004C38
Message IDMSG_UPM_AUTH_CREATE_CLEANUP_THREAD_FAILED
ComponentAuthFilter
ExplanationAuthFilter was unable to create a cleanup thread for the password cache <cache name>.                                                                           
User ActionRestart the filter by restarting IIS.

UPM-AUTHFILTER: Filed to create cleanup thread for password-cache.

Error ID0xC1004C39
Message IDE_UPM_AUTH_CREATE_CLEANUP_THREAD_FAILED
ComponentAuthFilter
ExplanationAuthFilter was unable to create a cleanup thread for the password cache.                                                                
User ActionRestart the filter by restarting IIS.

UPM-AUTHFILTER: Failed to create CommerceServer-UPM-PerfCounter Object for site <site name>.

Error ID0x41004C3A
Message IDMSG_UPM_AUTH_CREATE_UPM_PERFCOUNTER_OBJECT_FAILED
ComponentAuthFilter
ExplanationAuthFilter was unable to create the Commerce Server UPM Performance Counter object for the site specified in the error message.                             
User ActionVerify that the performance .dll file was installed correctly and that the correct .ini files are in the Commerce Server directory.

UPM-AUTHFILTER: Failed to initialize WindowsAuth: <error number>.

Error ID0x41004C3B
Message IDMSG_UPM_AUTH_WINDOWSAUTH_INIT_FAILED
ComponentAuthFilter
ExplanationAuthFilter was unable to initialize the WindowsAuth: <file name>.                                                       
User ActionCheck the Event Log for detailed information on the specific error ID in the message.

UPM-AUTHFILTER: Failed to initialize CacheCleanupThread object: <error number>.

Error ID0x41004C3C
Message IDMSG_UPM_AUTH_WINDOWSAUTH_CLEANUPTHREAD_INIT_FAILED
ComponentAuthFilter
ExplanationAuthFilter was unable to initialize CacheCleanupThread object: <object name>.                                                             
User ActionCheck the Event Log for detailed information on the specific error ID in the message.

UPM-AUTHFILTER: Cleanup thread for password-cache has been successfully started.

Error ID0x41004C3D
Message IDMSG_UPM_AUTH_WINDOWSAUTH_CLEANUPTHREAD_SUCCESSFULLY_STARTED
ComponentAuthFilter
ExplanationThe cleanup thread for the password cache has been successfully started.
User ActionThis is an informational message; no action is necessary.                                                         

UPM-AUTH: Empty password-key is not allowed.

Error ID0xC1004C3E
Message IDE_UPM_AUTHID_EMPTY_PASSWORD_KEY
ComponentAuthFilter
ExplanationAn empty password key is not allowed.
User ActionCheck the Event Log for detailed information on this error.                                                                               

UPM-AUTH: Failed to create CommerceServer-UPM-PerfCounter Object for site <site name>.

Error ID0x41004C3F
Message IDMSG_UPM_AUTHID_CREATE_UPM_PERFCOUNTER_OBJECT_FAILED
ComponentAuthFilter
ExplanationAuthFilter was unable to create the Commerce Server UPM Performance Counter Object for the site specified in the error message.
User ActionVerify that the performance .dll file was installed correctly and that the correct .ini files are in the Commerce Server directory.

For Additional Troubleshooting Information

For additional troubleshooting information, see the following resources:

ResourceLocation
Debugging topics in Commerce Server 2000 Help
  • Debugging Business Desk
  • Content Selection Framework Concepts
Commerce Server 2000 ReadmeMicrosoft Commerce Server 2000 Installation CD
Microsoft Commerce Server Web sitehttp://go.microsoft.com/fwlink/?LinkId=945
Commerce Server Solution SitesContains technical information and download versions of the Commerce Server Solutions Sites.

http://go.microsoft.com/fwlink/?LinkId=6767

TechNetContains technical information and tools designed to help you plan, develop, deploy, and manage your e-commerce Web sites.

For information about Commerce Server, select Commerce Server from the Products & Technologies menu on the left side of the screen.

http://go.microsoft.com/fwlink/?LinkId=5160

Microsoft Commerce Server 2000 Software Development Kit (SDK)Contains technical information for developers creating programs or intelligent Web pages that must integrate with the Commerce Server application programming interface (API). The SDK contains a guide for programmers and references to various Commerce Server and commerce technologies. It also includes samples and header files that you can use to create your own programs. The SDK is included with Commerce Server 2000.
Microsoft Commerce Server 2000 Resource KitThe Commerce Server 2000 Resource Kit contains technical information and tools designed to help you plan, develop, deploy, and manage your e-commerce Web site. It is available from Microsoft Press.
MSDN informationContains information about Commerce Server and other Microsoft Windows Server System servers. You may find it helpful to visit this site on a regular basis.

Click Search MSDN, and enter Commerce Server to find related documents and white papers http://go.microsoft.com/fwlink/?LinkId=5161

Microsoft Servers siteA guide to the full range of Microsoft server products for IT professionals, developers, and Internet professionals.

http://go.microsoft.com/fwlink/?LinkId=6732

NewsgroupsUse peer-to-peer newsgroups to talk about Commerce Server with other administrators, developers, and Microsoft Most Valuable Professionals (MVPs). Microsoft does not monitor or support the content of these newsgroups or sites.

For information about accessing Microsoft newsgroups, see http://go.microsoft.com/fwlink/?LinkId=5816

Premier SupportPremier support provides proactive access to specialized technical expertise needed by large enterprises, maximizing business value and minimizing total cost. See the Microsoft customized support sites for Premier customers, or view the following facts sheets for more information. For more information, contact your Microsoft account representative or call Microsoft Enterprise Support Sales at (800) 936-3200 in the United States or Canada.
Was this page helpful?
(1500 characters remaining)
Thank you for your feedback
Show:
© 2014 Microsoft