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Office 365 Onboarding Benefit

 

Applies to: SharePoint Online, OneDrive for Business, Office 365 ProPlus, Office 365 Enterprise, Lync Online, Exchange Online

Topic Last Modified: 2014-08-21

You can use the Office 365 Onboarding benefit when you purchase at least 150 licenses for a new Office 365 tenant in an eligible plan that includes eligible services. The Onboarding benefit lets you work with Microsoft specialists to assess, remediate, and enable eligible services. This article provides details about plan and service eligibility for the Onboarding benefit.

To learn about the Onboarding process and who’s responsible for what, see Office 365 Onboarding Benefit Process.

If you purchase any of the following services through an eligible plan, Microsoft will help you onboard them to Office 365. The Onboarding team will attempt to contact you within 30 days of your purchase, or you can contact Microsoft Support within 90 days. Each service can go through the Onboarding process once within the 12-month period after initial contact.

  • Exchange Online

  • SharePoint Online

  • Lync Online

  • Yammer

  • Office 365 ProPlus

  • OneDrive for Business

Your services are eligible for the Onboarding benefit if you purchase at least 150 licenses for a new Office 365 tenant in one of the following eligible plans:

 

Plan Eligible for the Office 365 Onboarding benefit?

Office 365 Small Business

No

Office 365 Small Business Premium

No

Office 365 Midsize Business

No

Office 365 Enterprise E1

Yes

Office 365 Education E1

No

Office 365 Government E1

Yes

Office 365 Enterprise E3

Yes

Office 365 Education E3

Yes

Office 365 Government E3

Yes

Office 365 Enterprise E4

Yes

Office 365 Education E4

Yes

Office 365 Government E4

Yes

Office 365 Enterprise K1

No

Office 365 Government K1

No

Exchange Online Plan 1

Yes

Exchange Online Plan 2

Yes

Exchange Online Kiosk

No

Office 365 ProPlus

Yes

SharePoint Online Plan 1

Yes

SharePoint Online Plan 2

Yes

OneDrive for Business with Office Online

Yes

Lync Online Standalone Plan 1

Yes

Lync Online Standalone Plan 2

Yes

Lync Online Standalone Plan 3

Yes

Yammer Basic (standalone)

No

Yammer Enterprise (standalone)

No

NoteNote:
The following plans also are not eligible for the Onboarding benefit:
  • Office 365 Dedicated and ITAR-support plans

  • Office 365 operated by 21Vianet

 
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