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Windows SBS 2003 R2: Frequently Asked Questions

Published: May 6, 2010

Applies To: Windows SBS 2003

This FAQ answers frequently asked questions about Windows Small Business Server 2003 R2 (Windows SBS 2003 R2). Find answers to your questions in the sections that follow.

Backup and Restore

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How does Windows SBS 2003 R2 back up my user’s information?

By default, Windows SBS 2003 R2 creates a Group Policy that is applied to workstations that join the domain. This policy redirects the users’ “My Documents” folders to the server running Windows SBS 2003 R2 in the \\servername\Users\%username% folder. These folders are part of the automatic backup process on your server. Most Windows-compatible applications store information in the “My Documents” folder. If you have applications that store information elsewhere, instruct your users to save the information into the “My Documents” folder; this will ensure that the information is backed up on a regular basis.

When should I back up my server?

When you complete the To Do list, you have configured your server to automatically back up your important data and business information. It is also a good idea to make a backup of your production system before making any substantial changes. It is recommended you make a full backup, including the system state, before you upgrade your software. You should also test the backup by restoring one or two files to check that your backup completed properly. See the whitepaper “Backing Up and Restoring Windows Small Business Server 2003” on the Windows SBS 2003 TechNet Library.

Does Windows SBS 2003 R2 back up files that are open on the server?

Yes. Windows SBS 2003 R2 uses the Volume Shadow Copy service to back up all files opened by SQL Server and Exchange Server, even when the services are running.

What media types can I use to back up my server?

You can back up your server to a tape drive, local hard disk, CD or DVD drive, removable hard disk connected to the server, or to a network share within the domain. Consult the Windows Server Catalog to determine which hardware is compatible with Windows Server 2003.

Business Solutions

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I have licensed Windows SBS 2003 R2 Premium Edition but my line of business application vendor says the application is not compatible with Microsoft SQL Server 2005 Workgroup Edition (which is included in Windows SBS 2003 R2 Premium). Can I install SQL Server 2005 Standard Edition or SQL Server 2005 Enterprise Edition over SQL Server 2005 Workgroup Edition on my server running Windows SBS 2003 R2?

No. It is possible to install those products, but this configuration is not supported by Microsoft. A better configuration would be to add another member server running Windows Server 2003 Standard Edition and then install the version of SQL Server on the member server.

Which version of SQL Server 2005 is available in Windows SBS 2003 R2 Premium Edition? Does it have development features or reporting tools that help me create new business applications?

Windows SBS 2003 R2 Premium Edition includes SQL Server 2005 Workgroup Edition technology. This means you will have access to Management Studio (a subset of Visual Studio), Report Services and Report Builder that will help you build custom SQL Server applications and reports. You can then make this information available on the SharePoint intranet Web site, build new Web pages or Web parts using FrontPage 2003 – also included with Premium Edition – or simply publish reports on the site for use with Microsoft Office products such as Excel. With these tools working together with SharePoint, you can quickly generate information views (such as daily individual sales reports) that help you run your business better and faster.

I want to use the SQL Server component of Windows SBS 2003 R2 Premium Edition for Web-based business applications. Do I need to buy licenses for all those Internet users?

No. As long as the Internet users do not authenticate on the Windows SBS 2003 R2 network, you do not need a Windows SBS 2003 R2 CAL for those users. You also do not need to purchase any SQL Server CALs for un-authenticated users. But if they authenticate on the network, such as logging in to check on order status in a line-of-business application, you will need a Windows SBS CAL.

Is Microsoft Dynamics CRM 3.0 compatible with Windows SBS 2003 R2?

Yes, it’s designed to be. However there is a known issue involving the Dynamics SQL Server Reporting Service (SRS) module and SQL Server 2005 Workgroup Edition that prevents reports from working properly. Two workarounds are needed: first, during the Dynamics CRM setup, customers must select the Custom Install option to point to the existing installation of SRS 2005. Second, customers must contact Dynamics CRM Support free of charge to receive a hotfix that allows reports to work correctly. The workarounds will be documented in a white paper in the mid-September 2006 timeframe, and the problems are scheduled to be fixed in January 2007. For more on the installation issue, see Knowledge Base article 921189 for more on the SRS 2005 issue, see Knowledge Base article 923387.

Collaboration and Productivity

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I think the most recent version of an important document is on another employee’s computer. Is there a better way to share and organize information?

Yes. With Windows SBS 2003 R2, you can easily share information in one centralized location, allowing version control of documents and access for team collaboration. You can find the most current version of a document and have it available to you. Your internal Web site (intranet) can also be made available remotely so you have access to information over the Internet.

How can I retrieve deleted documents quickly and easily?

With Windows SBS 2003 R2, any documents stored in the “My Documents” folder are automatically redirected onto the server. This provides two levels of protection. First, the built-in Volume Shadow Copy service allows you to retrieve accidentally deleted files or to restore previous versions of files from the My Documents folder. Second, the backup protection of the server ensures that all user files, along with your critical business data, are automatically backed up every night.

A lot of our customer orders are handled by sending faxes back and forth. Is it true Windows SBS 2003 R2 can help me speed up the ordering process?

The Shared Fax Service in Windows SBS 2003 R2 lets you send and receive faxes from your desktop. You can direct incoming faxes to a mailbox, to a folder on the server, to a printer, or to a document library on your intranet. You can also be notified when a fax is received and respond to it immediately, without waiting for someone to check the fax machine for orders. All these features help you respond quickly to customers and present a professional business image.

I like the intranet Web site that is installed by Windows SBS 2003 R2, but I want to add more links to information and documents. Is there an easy way to do this?

Yes. You can customize your intranet to work with your internal business processes. Windows SharePoint Services is used to create, operate, and manage the company Web intranet site. This means you can customize the site’s look and feel using pre-built templates, or by using FrontPage 2003 (Premium Edition only) to further refine and edit your intranet Web site. The site itself uses a powerful yet flexible Web Part framework, so you can add many types of Web Parts to the site directly, including document viewers, calendars, news tickers, and links to important applications and data. You can even let end-users modify their specific page views, or restrict their views only to ones you define.

My company has file sharing through our wireless network, but we don’t have real-time data sharing via our Microsoft Small Business Accounting software. Does Windows SBS 2003 R2 allow program sharing?

This question has two parts. First, you can install applications such as Small Business Accounting (SBA) on Windows SBS 2003 R2, and you can have as many employees access that program as you have SBA client licenses. Employees then use the SBA client interface to access the server and work with data stored on the server. Second, if an application is not built specifically for client/server operation, it is still possible to “share” that application by installing it on a server with Windows Server 2003 running in application sharing mode. Application sharing mode lets users connect to the hosted application as if it were running on their desktop.

Windows SBS 2003 R2 cannot run in application sharing mode due to security considerations, so you must purchase a separate server to share an application using this method. Talk with a Small Business Specialist about the specifics in your environment and see how the various software components can fit your business needs.

Does Windows SBS 2003 R2 offer me increased speed and functionality over WebEx and Go2MyPC for accessing my PC remotely?

WebEx is primarily a remote conferencing product, while Go2MyPC is a remote access product. A quick glance at the Web sites shows a key differentiator: Go2MyPC charges for remote access, typically a per-user-per-month fee. For Windows SBS 2003 R2, access to your desktop via Remote Web Workplace is included with your Client Access Licenses. Cost-sensitive businesses may find that third-party access solutions are not cost-effective for multiple employees. In addition, these solutions do not provide automatic backup of user information stored in the My Documents folder, the ability to access network applications and resources, or have immediate access to information that others have shared on the network. In sum, these may be sufficient for individual or home users but they are not the smartest, cost-effective solution for businesses.

Exchange, E-mail, and Remote Access

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Can I upgrade Exchange Server 2003 on Windows SBS 2003 R2 to Exchange Server 2007?

No. Exchange Server 2007 is only available as a 64-bit product; it cannot be installed on a 32-bit operating system such as Windows SBS 2003 R2.

Can I add an additional server running Exchange Server 2007 to my Windows SBS 2003 R2 network?

Yes. However, the Windows SBS 2003 R2 configuration wizards and management tools will not work with Exchange Server 2007, and so you must manually configure and monitor both Exchange Servers so that they will operate properly in your domain. For more information on configuring multiple Exchange Servers in a domain, consult the Exchange Server 2007 online help.

Can I use my Windows SBS 2003 R2 CALs to connect to a server running Exchange Server 2007?

No. You must purchase additional Exchange Server 2007 CALs in order to be compliant with your license agreement.

Can I use another version of Outlook with Windows SBS 2003 R2?

Yes. Your Windows SBS 2003 R2 CAL entitles each user or device to use Outlook 2003 or any earlier version to connect to the Exchange Server 2003 technology in Windows SBS 2003 R2.

When would I use the Microsoft Connector for POP3 Mailboxes?

Many small businesses that purchase Windows SBS 2003 R2 already use pre-existing POP3 mailbox accounts. After these businesses configure Exchange technology for e-mail services, they need a way to transition from their old e-mail addresses based on POP3 to their new addresses based on the Simple Mail Transfer Protocol (SMTP). The Microsoft Connector for POP3 Mailboxes provides an easy way to continuously retrieve e-mail sent to pre-existing e-mail addresses and deliver it to the new SMTP ones. Users can now view all of their mail from a single, integrated Inbox in Outlook 2003. Use of the POP3 connector also assists in better filtering for unsolicited e-mail because message delivery is controlled by the Exchange server, not by client computers.

Does Windows SBS 2003 R2 create the "Company" and "User" folder shortcuts on client desktops when client computers connect to the domain for the first time?

Windows SBS 2003 R2 does not automatically create shortcuts on the user's desktop for the Company and User folders. This is a change from Small Business Server 2000, and it was made to accommodate customer requests for an uncluttered desktop.

For security reasons, can Outlook Web Access (OWA) be published on another server that is separate from the computer where Exchange Server is installed?

Because of the way that IIS, Exchange, and OWA are integrated and managed on Windows SBS 2003 R2, you cannot do this. If you want to run OWA on a separate physical server, you must purchase an additional copy of Exchange Server 2003 Standard Edition. This means that Exchange and OWA will not be managed using Windows SBS 2003 R2 management consoles and your e-mail accounts and functionality must be managed separately.

Does Remote Web Workplace require the individual computers to be ON in order to access them?

Yes. An employee’s computer must be left on in order to gain remote access to the desktop.

Can I use Windows SBS 2003 R2 Backup to recover individual e-mail messages and files that have been deleted from a user's mailbox?

Windows SBS 2003 R2 Backup cannot be used to restore individual e-mail messages or files from user mailboxes. Windows SBS 2003 R2 Backup functionality is designed to backup user data and shared data files stored on the server. However, Windows SBS 2003 R2 does store deleted e-mail messages and files on the server for a period of time so an end user can restore them without assistance from the person responsible for the network. For more information, see "Recover deleted items or folders that were permanently deleted" in Outlook 2003 Help.

What does it mean to use "Outlook over the Internet"? Does this open remote procedure calls (RPCs) through the firewall so Outlook clients can connect to Exchange?

No. The option to use "Outlook over the Internet" enables RPC over HTTP in Windows SBS 2003 R2. RPC over HTTP is a new feature in Exchange Server 2003 and in Outlook 2003. Using RPC over HTTP, remote users can enjoy the full Outlook client experience without the need to first establish a virtual private network (VPN) connection. RPC over HTTP wraps the original RPC commands from Outlook into the HTTP protocol, then encrypts them using Secure Sockets Layer (SSL), so all traffic between the remote client and the server occurs over SSL/HTTPS. RPC ports are not exposed to the Internet when using this feature. For more information about RPC over HTTP, see Configuring Outlook 2003 for RPC over HTTP on the Office Online Web site.

Can I use the "Connect to my computer at work" feature on the Remote Web Workplace to connect to a computer that is running a version of Windows earlier than Windows XP Professional?

No. You can use this feature to connect only to computers running Windows XP Professional or later.

Does Windows SBS 2003 R2 offer me increased speed and functionality over WebEx and Go2MyPC for accessing my PC remotely?

WebEx is primarily a remote conferencing product, while Go2MyPC is a remote access product. A quick glance at the Web sites shows a key differentiator: Go2MyPC charges for remote access, typically a per-user-per-month fee. For Windows SBS 2003 R2, access to your desktop via Remote Web Workplace is included for free with your Client Access Licenses. Cost-sensitive businesses may find that third-party access solutions are not cost-effective for multiple employees. In addition, these solutions do not provide the automatic backup of user information stored in the “My Documents” folder, the ability to access network applications and resources, or have immediate access to information that others have shared on the network. In sum, these may be sufficient for individual or home users but it is not the smartest, cost-effective solution for businesses.

Why does it take so long for my internal company Web site to open the first time it is launched?

The first time that your internal company Web site is launched, the Internet Information Services (IIS) World Wide Web worker process must start (usually 10-20 seconds). Subsequent requests are processed immediately because the process has already started. If the internal site is not accessed for an extended period of time (the default is 11 hours), the same delay will occur the next time the site is accessed. You can use the IIS Manager snap-in to modify the timeout period.

Must internal computers be configured to use a static (external/Internet) IP address for Remote Web Workplace?

A static IP address is not required on the client to use the "Connect to my computer at work" feature of the Remote Web Workplace. In fact, Microsoft recommends that client computers be configured to use the DHCP Server service to dynamically assign IP addresses and avoid potential IP conflicts on the local network. Currently, only Windows SBS 2003 with Service Pack 1 and Windows SBS 2003 R2 provide this functionality for Remote Web Workplace.

How are files synchronized if the “My Documents” folder on laptop client computers is redirected to a shared folder on the network?

In order for the files to be synchronized, the laptop must be connected to the domain. If the laptop is not connected to the domain, a notification appears in the system tray announcing that the server cannot be contacted. In that case, updated files are stored on the local hard disk drive. The next time the laptop is connected to the domain, the files on the laptop and the server are synchronized. If you connect to the network over a slow connection, such as a dial-up, the files are not synchronized.

Can I use my Windows Mobile-based Smartphone or Pocket PC Phone Edition to connect to Windows SBS 2003 R2?

Windows SBS 2003 R2 configures connectivity for your Windows Mobile-based Smartphone or Pocket PC Phone Edition when the device connects to a client computer within the network. Once configured, the device can be synchronized with the server in any wireless environment. Users can send and receive e-mail, and manage contacts and calendar items as if they were sitting at their desktop computer. You can learn how to configure SBS and your wireless devices for remote e-mail access using the Whitepaper ‘Deploying Windows Mobile 5.0 with Windows Small Business Server 2003’.

Do I need a certificate on my Windows Mobile phone? Where can I get one?

Yes. For security purposes, you must install a certificate on your mobile device in order to access the Windows SBS 2003 R2 network. You can use a self-signed certificate or obtain a certificate from a trusted third-party provider. For more information on setting up mobile connections and configuring certificates, see the Whitepaper ‘Deploying Windows Mobile 5.0 with Windows SBS 2003’.

Licensing

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What is the difference between a Windows SBS 2003 R2 license and a Windows SBS 2003 R2 client access license (CAL)?

The Windows SBS 2003 R2 license gives you the right to install and use the server software. The Windows SBS 2003 R2 CAL gives you the right for a device or user to access the server software. You need both types of licenses in order to be in compliance.

How are my licenses activated?

The Windows SBS 2003 R2 license and the CALs are both activated over the Internet. If you do not have an Internet connection, you can run the Windows SBS 2003 R2 Add Licenses Wizard and choose to activate your licenses by calling a telephone number. Small Business Server 2000 and earlier versions used codes distributed on floppy disks to activate CALs.

What is the difference between a Windows SBS 2003 CAL and a Windows SBS 2003 R2 CAL?

The paper CALs are the same regardless of which edition you purchase. The CALs refer to the rights for your users or devices that are granted in the license agreement accompanying your server; the user rights are not contained in the CAL.

If I bought Windows SBS 2003 R2 from an Original Equipment Manufacturer (OEM), where do I go to get additional CALs?

You can purchase additional CALs from any sales channel you prefer—retail, through a Microsoft volume licensing agreement, or from your hardware manufacturer or provider—and use those CALs with your server.

What are the differences between user CALs and device CALs? Why are both types offered?

A user CAL permits one user (using any device) to access the server software. A device CAL permits one device (used by any user) to access the server software. Both types are offered to allow customers cost-effective licensing options. For example, per-user CALs are most effective when an employee uses several devices to access the server, such as a work computer and a home computer. Per-device CALs are most effective when several employees use the same device to access the server, such as rotating shifts in a call center.

Are the five CALs that come with the server license per device or per user?

For these first five CALs, you get to choose. At the top of the CAL Microsoft Software License Terms in the retail packaging, you can choose to allocate these CALs to users or devices.

Are Windows SBS 2003 R2 CALs concurrent?

No. Windows SBS 2003 R2 CALs are not concurrent. They are per user or per device only.

Can I have both user CALs and device CALs on my network?

Yes. However, experience has shown that this introduces uncertainty and complexity to managing your licenses and staying in compliance. We strongly recommend you determine.

Can I split a CAL pack into a mix of user and device CALs?

No. User CALs and device CALs are only available in 5-packs and 20-packs. You cannot buy a 20-pack of user CALs and split it into, for instance, 16-user and 4-device CALs.

Can I separate the components of Windows SBS 2003 R2; for example, install Exchange or SQL Server on another server?

You may not separate the software for use on more than one operating system environment under a single license. This applies even if the operating system environments are on the same physical hardware system, such as by using virtualization technology.

Is each CAL tied to a specific user or device?

Yes. They are not “floating” licenses and so they must be assigned to specific users or devices. If a user leaves the company or a device is retired, then the CAL can be reassigned.

Does the Windows SBS 2003 R2 CAL allow me to access Windows Server 2008 connected to the Windows SBS 2003 R2 domain?

Yes, until May 31, 2009, Windows Small Business Server (Windows SBS) 2003 R2 customers or Windows SBS 2003 Customers who buy a copy of Windows Server 2008 and add it to the Windows SBS 2003 domain can use their Windows SBS 2003 or Windows SBS 2003 R2 CALs to access the Server.

Can I use my Windows SBS 2003 R2 CALs to connect to a server running Exchange Server 2007?

No. You must purchase additional Exchange Server 2007 CALs in order to be compliant with your licenses.

I want to provide remote access to several individuals who are not employees. Do I need a CAL for them to use Outlook Web Access or Remote Web Workplace?

Yes. When a user authenticates against the network, such as reading e-mail or using Remote Web Workplace, they are required to have either a user or device CAL.

Do additional servers in my Windows SBS 2003 R2 network require a CAL to connect to the domain?

You do not need a CAL for additional servers to connect to the domain.

I want to have additional servers running Windows 2000 Server or Windows Server 2003 on my Windows SBS 2003 R2 domain. Do my users need CALs to access those servers?

No. Your Windows SBS 2003 R2 CALs allow your users to access any additional servers running Windows Server software in the domain. You do not need to buy additional CALs for file and print services, or to access additional servers running Exchange Server 2003 or SQL Server 2005 Workgroup Edition. However, you will need to purchase Terminal Server CALs if you have a server running Terminal Services in application mode on your network.

Does my printer or multi-function device require a CAL to connect to my SBS network?

In most cases your printer or multi-function device will not consume a CAL. However, if your device authenticates to the domain it will require a CAL. The most common scenario where you would need a CAL is when you have a multi-function device that uploads scanned images, such as a pdf, to a server share using authentication.

If my business needs change, can I switch between user CALs and device CALs?

If you have Software Assurance for your Windows SBS 2003 R2 CALs, you can only switch between CAL types when you renew your Software Assurance contract. If you do not have Software Assurance for your Windows SBS 2003 R2 CALs, then you cannot switch between license types.

How do I add licenses for Windows Small Business Server 2003 R2?

After you have obtained your CAL add-on packs, use the Server Management console to enter the product key that ships with the CAL pack. Click Start, Server Manager, Licensing, and then Add Licenses. Follow the wizard to enter your product keys.

Does Windows SBS 2003 R2 provide a mechanism to track and display how many CALs are in use?

No. The Licenses console displays the total number of CALs that have been activated on the server and maximum number of clients that were connected since the last server restart. This provides a quick indicator as to whether additional CALs should be purchased. It does not provide a real-time license monitor. You will need to maintain records of what you have purchased, and how you have assigned the first 5 CALs that come with the server.

Does the Windows SBS 2003 R2 CAL allow me to access other servers running Exchange Server 2003 or SQL Server 2005 on the network?

Yes. If you are running Windows SBS 2003 R2, you are allowed to access any other servers running Windows Server 2003 R2, Exchange Server 2003 Standard or Enterprise Edition or SQL Server 2005 Workgroup Edition within your Windows SBS 2003 R2 domain.

Are my CALs for Small Business Server 2000 still valid after I upgrade to Windows Small Business Server 2003 R2?

No. You must purchase Windows SBS 2003 R2 CALs in order to access your Windows SBS 2003 R2 server. However, if you purchased Software Assurance for your Small Business Server 2000 CALs and it is still current, then you will receive free upgrades to Windows SBS 2003 R2 CALs.

Are my CALs for Windows SBS 2003 still valid after I upgrade to Windows SBS 2003 R2?

Yes. The CALs you bought to access your Windows SBS 2003 server are also valid for Windows SBS 2003 R2.

If I buy Windows SBS 2003 R2 CALs, can I use the expanded CAL rights on a Windows SBS 2003 network?

No. The SBS version running on your server determines which CAL rights apply on your network. The Windows SBS 2003 server license does not provide the Windows SBS 2003 R2 expanded CAL rights. As long as Windows SBS 2003 is running on your server, you do not gain the expanded CAL rights of Windows SBS 2003 R2. The only way to gain the expanded Windows SBS 2003 R2 CAL rights is to purchase and install Windows SBS 2003 R2 on your server.

How can I obtain CALs for Small Business Server 2000 or previous versions of the product now that Small Business Server 2000 CALs have been discontinued?

You will need to purchase Windows SBS 2003 R2 CALs, and then contact your Microsoft customer service center to order fulfillment media at a nominal fee. Contact the media fulfillment center at 800-248-0655 to order your Windows SBS 2003 R2 CALs and apply your downgrade rights. Note: This solution might not apply for all international customers. Please contact your local customer service center.

Can I request downgrade rights from Windows SBS 2003 R2?

Yes. You can downgrade from Windows SBS 2003 R2 Premium Edition to Windows SBS 2003 Premium Edition with Service Pack 1. You can also downgrade from Windows SBS 2003 R2 Standard Edition to Windows SBS 2003 to Windows SBS 2003 Standard Edition with Service Pack 1. If you obtained your server with SBS preinstalled from a partner or OEM, in order to exercise your downgrade rights you must already have your Windows SBS 2003 media available. If you purchased Open Licensing, Volume Licensing, Software Assurance, or purchased the full retail product of Windows SBS 2003 R2, contact Microsoft fulfillment services in your region.

I purchased Software Assurance for Small Business Server 2000 or Windows SBS 2003 and related CALs. Am I eligible to receive Windows SBS 2003 R2?

Yes. If you purchased Small Business Server 2000 or Windows SBS 2003 with Software Assurance and your contract is still up to date, you are eligible to receive an upgrade copy of Windows SBS 2003 R2. For more information about Software Assurance, contact your reseller or see the Microsoft Software Assurance page. If you purchased Software Assurance through a reseller or computer manufacturer, contact the media fulfillment center at 800-248-0655 to order your upgrade.

Why would I buy Windows SBS 2003 R2 in Open License?

Open License licensing programs have been designed to reward our best customers. In return for the contract in which you commit to run your company on Microsoft software, you get the lowest prices and the most added value on CALs, desktop operating systems, and desktop software.

What is the Small Business Platform SKU and what does it mean to me?

The Small Business Platform SKU is available in the Open Value – Company-wide Option of the Microsoft Volume Licensing program. It offers a simpler way of purchasing the core elements for your small business computers. The Small Business Platform SKU includes Office Small Business Edition 2003, Windows XP Professional upgrade and a Windows Small Business Server CAL for each computer in your company. Additional discounts have been applied to encourage participation by businesses that may not otherwise consider a volume licensing program.

Why do I need to buy more Client Access Licenses (CALs) than I actually need when I purchase SBS through Open License?

Due to the nature of the licensing program, we cannot compensate for the 5 CALs that come with the server product. However, we have compensated the Windows SBS 2003 CAL pricing program so that open license customers still get the best value for their money. It is mostly an administrative challenge to Microsoft and we apologize for any confusion this might cause.

I want to use the SQL Server component of Windows SBS 2003 R2 Premium Edition for Web-based business applications. Do I need to buy licenses for all those Internet users?

No. As long as the Internet users do not authenticate on the Windows SBS 2003 R2 network, you do not need a Windows SBS 2003 R2 CAL for those users. You also do not need to purchase any SQL Server CALs for un-authenticated users. But if they authenticate on the network, such as logging in to check on order status in a line-of-business application, you will need a Windows SBS 2003 R2 Premium Edition CAL.

Mobile Access

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How are files synchronized if the My Documents folder on laptop client computers is redirected to a shared folder on the network?

In order for the files to be synchronized, the laptop must be connected to the domain. If the laptop is not connected to the domain, a notification appears in the system tray announcing that the server cannot be contacted. In that case, updated files are stored on the local hard disk drive. The next time the laptop is connected to the domain, the files on the laptop and the server are synchronized.

Can I use my old mobile phone to read my e-mail that is stored by Windows Small Business Server 2003?

Yes. You can read e-mail by using any phone that is based on Wireless Application Protocol (WAP) 2.x or later.

Can I use my Smartphone or Pocket PC Phone Edition to connect to Windows Small Business Server 2003?

Windows Small Business Server 2003 configures connectivity for your Smartphone or Pocket PC Phone Edition when the device connects to a client computer within the network. Then the device can be synchronized with the server in a wireless environment. Users can send and receive e-mail, and manage contacts and calendar items as if they were sitting at their desktop computer.

ISA Server, Networking, and Security

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Can I install ISA 2006 on Windows SBS 2003 R2?

No. There have been significant changes to the ISA product architecture, and the configuration and management tools unique to Windows SBS 2003 R2 do not support the new version. If you require the new enterprise-level features found in ISA 2006 such as Web proxy chaining, you should consider installing a separate server running Windows Server 2003 and ISA 2006.

How do all the firewall components (server-side and client-side) work together to protect my network?

Server and client firewalls are completely different in how they are used and managed, and so different tools are required. On the server, Windows SBS 2003 R2 leverages firewall services provided by either RRAS or ISA Server 2004 (Premium Edition only), and these provide defense against external threats such as hackers or malicious attacks. On the client side, if you’re running Windows XP on your desktop, the Windows Firewall is enabled and the group policies are configured to integrate with the services provided by the Windows SBS 2003 R2 network. This helps provide defense against internal threats, such as viruses or malware that get past your firewall.

How does Windows SBS 2003 R2 handle limited user rights for installation and updates of desktop software?

There are two parts to this question. First, the client setup program adds the domain user to the Local Administrators group, which allows SBS R2 to install the necessary components with the user’s credentials at log-on time. Second, for patches and updates to Microsoft software, Windows Server Update Services is now a part of Windows SBS 2003 R2. The patch and update files, such as Office 2003 service packs, are downloaded once and stored in SBS. By default, critical and security updates, and service packs, are automatically distributed to clients; critical and security updates are automatically distributed to servers. A report is then generated showing you which computers have been patched, when they were patched, and the result.

How do you define "authenticated access"?

Authenticated access is defined as an exchange of user or application credentials between the server software and a user or a device. An example of unauthenticated access is unidentified users browsing your public Web site. SBS CALs are not required for these users.

Does Windows SBS 2003 R2 support hardware firewall devices?

Windows SBS 2003 R2 fully supports external hardware firewall devices. Windows SBS 2003 R2 can automatically detect and configure many Universal Plug and Play (UPnP) devices by using the Configure E-Mail and Internet Connection Wizard. If your hardware firewall device does not support UPnP, you can still use the device with your server. Consult the documentation that came with the device to manually configure firewall settings.

Can I use another device to provide DHCP addressing on my network, rather than using Windows SBS 2003 R2?

Many routers are capable of providing DHCP addressing for devices on a network. You can use such a device, but a better solution is to let Windows SBS 2003 R2 provide addressing services. The server management tools make extensive use of DHCP, DNS, and Active Directory services to manage and monitor desktops and servers on your network, so it is advantageous to have all the services centrally configured and managed. If you are installing Windows SBS 2003 R2 for the first time on a network, you should turn off DHCP addressing on your other devices in order to avoid any addressing or management conflicts.

General Product Questions

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What is Microsoft Windows Small Business Server 2003 R2?

Windows Small Business Server 2003 R2 (Windows SBS 2003 R2) is an upgrade release to the award-winning Windows SBS 2003 product. It provides enhancements to the core product technologies integrated into Windows SBS 2003 and adds new features to address the growing needs of small businesses. As with Windows SBS 2003, the new release will be available in Standard and Premium Editions.

What are the differences between the Standard and Premium Editions?

Windows SBS 2003 R2 Standard Edition offers increased productivity and functionality with automated network-wide patch and update management, increased mailbox limits to 75 GB, and expanded client access license (CAL) rights. Windows SBS 2003 R2 Premium Edition will include the features and functionality of Windows SBS 2003 R2 Standard Edition in addition to providing improved database and firewall technologies, as well as tools for developing Web pages and Web server applications.

What are the expanded CAL rights in Windows SBS 2003 R2?

Customers running Windows SBS 2003 R2 can use their CALs to access additional servers running Windows Server 2003, Exchange Server 2003 and SQL Server 2005 Workgroup Edition on the Windows SBS 2003 R2 network.

How is Windows Server Update Services in Windows SBS 2003 R2 different from the download available on Microsoft.com?

WSUS is available as a free download and can be installed on existing Windows SBS 2003 networks today. However, there are unique-to-SBS setup, administration, and reporting tools that are not available in the standalone product. The additional tools generate the necessary settings, files, and permissions, without requiring you to configure the system on your own. WSUS also provides you with daily reporting as to the software health of your network, integrated into the existing system health reports that are unique to Windows SBS 2003 R2. None of this is available with the standalone WSUS product.

How many employees is Windows SBS 2003 R2 suitable for? When would you recommend a more robust solution?

Windows SBS 2003 R2 is targeted at businesses with up to 75 users or devices. When a business gets close to the upper limit of 75 users or devices, it’s time to consider moving to the standalone versions of the SBS product technologies: Windows Server 2003 Standard Edition, Exchange Server 2003 Standard Edition, and SQL Server 2005 Workgroup Edition. These solutions will run on midsize hardware (four processors, 4 GB RAM for Windows Server 2003 Standard Edition) and are capable of intricate Active Directory configuration and management functions.

With Windows SBS 2003 R2, must all PCs have the latest version of Office?

Windows Server Update Services (WSUS) is linked to the Microsoft Update Web service, so WSUS can only update operating system and application versions that are supported by Microsoft Update. The earliest versions supported are Windows 2000 Professional and Office XP, so it is definitely worth upgrading your desktops to WSUS-supported configurations. The optimal configuration would be desktop PCs running Windows XP SP2 and Office 2003. In addition, depending on what features you want to use with Windows SBS 2003 R2, you will want to upgrade to the latest versions. If you want to take advantage of team workspaces, version control, or other SharePoint features, you must use Office 2003 or later. Note that Windows SBS 2003 R2 comes with Outlook 2003, so your employees can already take advantage of a powerful e-mail application without requiring a desktop upgrade.

Does Windows SBS 2003 R2 Standard Edition include a firewall?

Windows SBS 2003 R2 Standard Edition includes the standard firewall services found in Windows Server 2003 and adds simplified management and administration tools unique to Windows SBS 2003 R2. For customers who need granular control over Internet usage and employee access, ISA Server 2004 is available in Windows SBS 2003 R2 Premium Edition.

Do I need to purchase an e-mail client to work with the Exchange Server 2003 component in Windows SBS 2003 R2?

No. Both editions of Windows SBS 2003 R2 include Outlook 2003 technology so all your employees can send and receive e-mail at no additional cost. Each Windows SBS 2003 R2 client access license (CAL) allows either one user or one device to run a copy of Outlook 2003.

Does Windows SBS 2003 R2 include Microsoft Shared Fax Service?

Yes. Windows SBS 2003 R2 includes Microsoft Shared Fax Service.

Will the SQL version in Windows SBS 2003 R2 Premium Edition be SQL Server 2005? Will it include a subset of Visual Studio 2005 to permit the creation of applications that are interoperable with MS Office?

Windows SBS 2003 R2 Premium Edition includes SQL Server 2005 Workgroup Edition technology. This means you will have access to Management Studio (a subset of Visual Studio), Report Services and Report Builder that will help you build custom SQL Server applications and reports. You can then make this information available on the SharePoint intranet Web site, build new Web pages or Web parts using FrontPage 2003 – also included with Premium Edition – or simply publish reports on the site for use with Microsoft Office products such as Excel. With these tools working together with SharePoint, you can quickly generate information views (such as daily individual sales reports) that help you run your business better and faster.

Can I use an earlier version of Outlook in place of Outlook 2003, which comes with Windows Small Business Server 2003?

Yes, you can use any earlier version of Outlook instead of Outlook 2003. A Windows Small Business Server 2003 CAL entitles each user or device to use Outlook 2003 or any previous version.

I have Mac Clients on my SBS network. What do I use in place of Outlook?

SBS customers that have MAC clients may use Entourage in place of outlook on the MAC client.

How do I get the media for Entourage?

There are 2 ways to acquire the media for Entourage. Entourage is included in the volume license disk kit available for SBSRetail and OEM customers do not receive any Entourage media and may order a media deliverable through their Microsoft customer service center. The part number for this fulfillment media is Q56-00232 Entourage Mac 2004 Mac English Disk Kit CD. In the United States contact (800) 360-7561, Monday - Friday, 5:00 A.M. - 7:00 P.M. Pacific Time zone. In Canada, contact (800) 933-4750, Monday - Friday, 5:00 A.M. - 7:00 P.M. Pacific Time zone. For other Microsoft international locations go to the Microsoft Worldwide page.

What is Windows Server for Small Business Server?

Windows Server for Small Business Server (WSfSBS) is an operating-system only product based on Windows SBS 2003 with Service Pack 1. It does not include any other applications, wizards, or integration tools that are found in the full Windows SBS 2003 R2 product. WSfSBS has the same Active Directory limitations as Windows SBS 2003 R2 (must be the root domain controller in the forest, does not support trusts, cannot move the FSMO roles) and has an additional limitation of only 15 SBS CALs. Lastly, there are no supported upgrade paths, either to Windows SBS 2003 R2 or to Windows Server 2003 R2.

Technical Product Questions

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What will the system requirements be for Windows SBS 2003 R2?

The following chart lists the system requirements for Windows SBS 2003 R2.

 

Component Minimum requirement Recommended

Processor

750 MHz

1 GHz or faster

RAM

512 MB

1 GB or higher, 4 GB maximum

Hard Disk

16 GB of available Hard Disk space

What are all the product technologies in Windows SBS 2003 R2?

Product technologies are shown in the following chart.

 

Product Technologies Standard Edition Premium Edition

Windows Server ™ 2003

  • Protected, reliable operating system

  • File, print, and application sharing

  • Robust firewall for improved security and data protection

Windows SharePoint® Services

  • Internal company Web site (Intranet) for document and information sharing

Exchange Server 2003 SP2

  • E-mail and messaging solution

  • Shared calendaring

  • Expanded mailbox limits to 75 GB

Windows Server ™ Update

  • Automated network-wide patch and update management

  • Daily report on status of desktops and servers running Microsoft software

Shared Fax Service

  • Fax with fewer phone lines from desktops

  • Receive faxes via e-mail or printer

SQL Server ™ 2005 Workgroup Edition

  • Powerful, integrated data management and reporting solution

Internet and Security Acceleration (ISA) Server 2004

  • Firewall for multi-layer security

  • Tools to manage and monitor internal Internet access

Office FrontPage® 2003

  • Tools to develop Web sites

Both editions include five Client Access Licenses (CALs), and support a maximum of 75 users or devices. Additional licenses can be purchased in increments of 5 or 20. Additional servers can be added to the Windows SBS 2003 R2 network. Expanded CAL rights, including access to additional Exchange Server 2003 and SQL Server 2005 Workgroup Edition servers, in the Windows Small Business Server 2003 R2 network, give customers more flexibility in growth.

Does Windows SBS 2003 R2 include all the components of Windows Server 2003 R2?

No. The core Windows Server 2003 technologies are available in Windows SBS 2003 R2, but many of the enhancements in Windows Server 2003 R2 are designed for medium- to large-sized businesses. By the time most small businesses require those technologies, such as an enterprise-class branch office infrastructure management, their IT needs have exceeded the capabilities of Windows SBS 2003 R2. What is important to remember, however, is that key technologies from the Windows Server family have been added to Windows SBS 2003 R2, including Windows Software Update Services (WSUS) and SharePoint Services 2.0 SP2. Windows SBS 2003 R2 customers can easily receive those technology benefits without requiring a significant investment in their IT infrastructure.

Are applications designed for SQL Server 2000 Standard Edition compatible with SQL 2005 Workgroup Edition?

Most applications designed for SQL Server 2000 Standard Edition will be compatible with SQL Server 2005 Workgroup Edition. However, it is important to review the backward compatibility documentation. Thoroughly test your application in a test environment with SQL Server 2005 before upgrading your existing application to SQL Server 2005.

How does Windows Server Update Services (WSUS) work?

WSUS centralizes update and patch management services onto one server. It stores the patch files in its own database, so the patches only have to be downloaded from the Internet once. Instead of each employee downloading software from Windows Update or Microsoft Update manually on each individual’s computer, updates are stored on WSUS and then automatically pushed out to each computer. Most important, WSUS deploys patches and software updates to computers and servers on your network. A daily report is created, showing you a “green check” when all updates are successful or detailing which ones may have other installation requirements.

Where does WSUS obtain its files?

The downloadable files are obtained from Microsoft Update. WSUS pulls the updates from Microsoft Update automatically.

What server products are supported by WSUS on Windows SBS 2003 R2?

WSUS currently supports updates for Windows Small Business Server, Windows Server, Windows SharePoint Services, Exchange Server, and SQL Server. Windows SBS 2003 R2 can push patches to other servers running these products on your network.

Are there any service packs that WSUS does not install automatically?

WSUS does not install Service Pack 1 for Windows SBS 2003 or the service packs for Exchange Server 2003. These service packs contain substantial changes and improvements to key services, and should be tested before installing them on production servers.

Can I purchase or use Windows SBS 2003 R2 Premium Edition with SQL 2000 Standard Edition instead of SQL 2005 Workgroup Edition?

No. However, you may purchase a license for Windows SBS 2003 R2 Premium Edition and request “downgrade” rights to Windows SBS 2003 SP1 Premium Edition, which includes SQL 2000 Standard Edition. You can then run Windows SBS 2003 SP1 and SQL Server 2000 Standard Edition. If you later decide to move to Windows SBS 2003 R2, you must upgrade all the product technologies to the Windows SBS 2003 R2 versions, and you cannot mix and match versions.

Will Windows SBS 2003 R2 be available in 64-bit versions?

No. Windows SBS 2003 R2 will be 32-bit only. A 64-bit version is planned for the Longhorn timeframe; at that point, SBS will transition to the new code base and will no longer be available in 32-bit versions. You can still run Windows SBS 2003 R2 on a 64-bit system in 32-bit compatibility mode. This allows you to purchase robust hardware that can run your business today and be ready for a 64-bit upgrade in the future.

Will Exchange Server 2007 be included in Windows SBS?

Yes, Exchange Server 2007 will be an integral part of the next version of Windows SBS based upon the Windows Server (code name "Longhorn") release. The next version of Windows SBS is expected to be released six to twelve months following the release of Windows Server (code name "Longhorn").

I’ve heard something about Daylight Savings Time updates or DST 2007? What do I need to know?

In August of 2005 the United States Congress passed the Energy Policy Act, which changes the dates of both the start and end of Daylight Saving Time (DST). Updates to several Microsoft products are required to fully implement this change on an SBS Server. At this time there are no unique Windows SBS 2003 updates required, although there are updates required to several Windows SBS components (Windows Server, Exchange Server, Outlook 2003, Windows SharePoint Services). Full details on the updates required are available at the Microsoft Support Preparing for daylight saving time changes page.

Remote Access

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Can I use the "Connect to my computer at work" feature on the Remote Web Workplace to connect to a computer that is running a version of Windows earlier than Windows XP Professional?

No. You can use this feature to connect only to computers running Windows XP Professional or later.

Why does it take so long for my company Web site to open the first time it is launched?

The first time that the Windows SharePoint Services company Web site is launched; the Internet Information Services (IIS) World Wide Web worker process must start (usually 10-20 seconds). Subsequent requests are processed immediately because the process has already started. If the Windows SharePoint Services site is not accessed for an extended period of time (the default is 11 hours), the same delay will occur the next time the site is accessed. You can use the IIS Manager snap-in to modify the timeout period.

Must internal computers be configured to use a static (external) IP address for the Remote Web Workplace proxy? Can this be done with products other than Windows Small Business Server 2003?

A static IP address is not required on the client to use the "Connect to my computer at work" feature of the Remote Web Workplace. In fact, Microsoft recommends that client computers be configured to use the DHCP Server service to dynamically assign IP addresses and avoid potential IP conflicts on the local network. Currently, only Windows Small Business Server 2003 provides proxy functionality for the Remote Web Workplace.

Securing Your Business

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How does Windows SBS 2003 R2 Standard Edition secure my business?

Windows SBS 2003 R2 is built on Windows Server 2003 technology. It includes the robust security enhancements and basic firewall features found in Windows Server 2003 Standard Edition. It also includes Windows Server Update Services (WSUS) that automatically downloads and installs patches for your servers and desktops on your network. This keeps your network up to date while protecting your network and valuable business information.

How does Windows SBS 2003 R2 protect me from employee misuse of Internet access?

Windows SBS 2003 R2 helps make it easier to enforce your company’s Internet access policy. With Standard Edition, you can define on a global scale which groups have Internet access and which ones don’t through the use of user templates and Group Policies. Premium Edition with ISA Server 2004 goes even further and lets you control, monitor, and supervise access on a more detailed level, such as defining which hours are acceptable for Internet use or restricting access to only a specific set of Web sites for groups or individuals in your business.

How can I protect my business information and prevent the loss of productivity?

Windows SBS 2003 R2 secures your network, keeps it up-and-running, and automatically protects your business information. It provides you and your employees with a working environment that you can depend on. It protects your business and prevents lost productivity with a secure infrastructure that includes built-in firewall protection and secure remote access. Built on Windows Server 2003 technology, you will have Microsoft's most dependable operating system at work for you.

Does Windows SBS 2003 R2 include a way to manage software patches and updates?

Windows SBS 2003 R2 includes Windows Server Update Services (WSUS), which provides patch and update management for your desktops and servers running Microsoft software. Patches are downloaded once, stored on your server, and then pushed out to other computers on your network. Each day, you receive a report showing you your software is up-to-date or detailing steps you need to make your computers more secure.

For customers running Windows SBS 2003, you can download and install WSUS from the Microsoft Web site and maintain your network. However, the download does not include the configuration wizards and reporting services found only in Windows SBS 2003 R2.

Can I run antivirus software on Windows SBS 2003 R2?

If third-party antivirus software is compatible with Windows Server 2003 and Exchange Server 2003, then it is also compatible with Windows SBS 2003 R2. We recommend that your antivirus software be "Exchange aware," and that it be based on a client/server configuration, rather than on a purely client or desktop solution.

Can Windows SBS 2003 R2 help block unsolicited commercial e-mail (spam)?

Yes. The Exchange Server 2003 technology available in Windows SBS 2003 R2 can be configured to block some spam, and the Outlook 2003 technology uses enhanced filters to also block spam.

Can I upgrade Windows SBS 2003 R2 Premium Edition to use ISA 2006 instead of ISA 2004?

No. The Windows SBS 2003 R2 network configuration tools, including the Configure Email and Internet Connection Wizard, are not designed to work with ISA 2006 and this configuration is not supported.

Setup, Upgrades, and Migration

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What do I need to know about Windows Server 2003 SP2 and Windows SBS 2003?

Most customers will be able to, and should install Windows Server 2003 SP2. Windows Server 2003 SP2 is now included in retail editions of Windows Small Business Server 2003 R2. Many OEMs also distribute Windows Server 2003 SP2 with their products. Visit Microsoft Support KB Article 932600, KB Article 936594, and the Windows SBS 2003 R2 Release Notes for more information.

Did the Windows SBS 2003 R2 minimum system requirements increase from Windows SBS 2003?

Yes. The minimum requirements increased to match those of the included server technologies. If you are planning an upgrade, check this FAQ ‘Technical Product Questions’ section to see if your system meets the new minimum requirements.

If I’m upgrading components, should I back up my server?

Yes, it is always a good idea to make a backup of your production system before making any substantial changes. It is recommended you make a full backup, including the system state, before you upgrade your software. You should also test the backup by restoring one or two files to check that your backup completed properly.

What is Microsoft’s policy on applying service packs (such as Exchange 2003 Service Pack 2) on Windows SBS 2003 R2?

If the service pack was available when Windows SBS 2003 R2 was released, you can install it on SBS. After Windows SBS 2003 R2 is released, you should check this Web site to determine if there are issues created by installing a component’s service pack.

Can I upgrade or migrate from Small Business Server 2000 to Windows SBS 2003 R2 Standard Edition but still use SQL Server 2000 or ISA Server 2000?

No. Windows SBS 2003 R2 is built, sold, and licensed as an integrated server platform. Customers who purchase Windows SBS 2003 R2 Standard Edition are only licensed for the server applications that come as part of that edition. If you install that over the top of a Small Business Server 2000 installation, you will not be licensed to use either SQL Server 2000 or ISA Server 2000.

How do I upgrade from the evaluation version to the retail version of Windows SBS 2003 R2?

If you are running the evaluation version of Windows SBS 2003 R2, you can upgrade to the retail version by running Setup again using the retail media.

Does Windows SBS 2003 R2 support multiple processors?

Yes. Windows SBS 2003 R2 supports up to two physical processor dies and up to four virtual processors on each multi-core processor die, or on processors that support hyperthreading, for a total of eight virtual processors. Windows SBS 2003 R2 will display an alert during the setup process, but you can continue to install Windows SBS 2003 R2 on a multi-core system. See Microsoft Support KB Article 909382 for more information.

Are there any Active Directory design constraints in Windows SBS 2003 R2?

Yes. Windows SBS 2003 R2 has the following design constraints: only one server in a domain can be running Windows SBS 2003 R2; it must be the root of the Active Directory forest; you cannot create trust relationships with any other domains; and an Windows SBS 2003 R2 domain cannot have any child domains. In addition, all the flexible single master operations (FSMO) are restricted to running on the Windows SBS 2003 R2 server.

Can I separate the components of Windows SBS 2003 R2; for example, install Exchange or SQL Server on another server?

You may not separate the software for use on more than one operating system environment under a single license, unless expressly permitted. This applies even if the operating system environments are on the same physical hardware system, such as by using virtualization technology.

Can I have other domain controllers on my Windows SBS 2003 R2 network?

Yes. The most common configuration is to configure a server as a domain controller and then install it in a remote office. You can then manage all the users and computers in your Windows SBS 2003 R2 domain using the server running Windows SBS 2003 R2, while still providing local logon, printing, storage, and management capabilities at each office.

Can I install the Enterprise Editions of Exchange Server 2003 or SQL Server 2005 on my server running Windows SBS 2003 R2?

You can install them, but Microsoft has not tested and does not support installing the standalone or enterprise editions on your Windows SBS 2003 R2 server. If you want to run enterprise editions on your network, we recommend you install a separate server running Windows Server 2003 and then install your software.

How does Windows SBS 2003 R2 handle limited user rights for installation and updates of desktop software?

There are two parts to this question. First, the client setup program adds the user to the Local Administrators group, which allows Windows SBS 2003 R2 to install the necessary components with the user’s credentials at log-on time. Second, for patches and updates to Microsoft software, Windows Server Update Services is now a part of Windows SBS 2003 R2. The patch and update files, such as Office 2003 service packs, are downloaded once and stored on the server running Windows SBS 2003 R2. By default, critical updates, security updates, and service packs are automatically distributed to clients; critical and security updates are automatically distributed to servers. A report is then generated showing you what computers have been patched, when they were patched, and the result.

SQL Server 2005 Workgroup

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Will Windows SBS 2003 R2 Premium Edition include SQL Server Reporting Services?

Yes. SQL Server 2005 Reporting Services is included with Windows SBS 2003 R2 Premium Edition. Windows SBS 2003 R2 Premium Edition includes the new Report Builder, an end-user reporting tool, which is new for SQL Server 2005.

Will applications designed for SQL Server 2000 Standard Edition be compatible with SQL Server 2005 Workgroup Edition?

Most applications designed for SQL Server 2000 Standard Edition will be compatible with SQL Server 2005 Workgroup Edition. However, it is important to review the backward compatibility documentation for SQL Server. Thoroughly testing your application in a test environment with SQL Server 2005 is recommended before upgrading your existing production application installation to SQL Server 2005.

If I have Windows SBS 2003 Premium Edition, will I be able to obtain SQL Server 2005 Workgroup Edition for free?

No, you will need to upgrade to Windows SBS 2003 R2 Premium Edition. If you purchase SQL Server 2005 Workgroup and join it to your Windows SBS 2003 Premium Edition network, you will need to purchase SQL Server 2005 Workgroup CALs to access the server. Upgrading to Windows SBS 2003 R2 is the most economical way of obtaining SQL Server 2005 Workgroup technology. Upgrading to Windows SBS 2003 R2 will also get you expanded SBS CAL rights. This means that any additional SQL Server 2005 Workgroup servers can use the SBS CAL instead of requiring separate SQL Server 2005 Workgroup CALs. Please note that these expanded CAL rights are part of the Windows SBS 2003 R2 server license; they are not available to Windows SBS 2003 or Windows SBS 2003 with SP1 customers, only Windows SBS 2003 R2 customers.

Is SQL Server 2005 Workgroup Edition less robust than SQL Server 2000 Standard Edition?

No, in fact SQL Server 2005 Workgroup Edition offers many additional features beyond SQL Server 2000 Standard Edition. SQL Server 2005 Workgroup Edition provides the key features that small businesses need. It includes the following features that are not present in SQL Server 2000 Standard Edition:

  • Enhanced performance

  • Native XML data type and other new data types

  • Built-in database encryption

  • Common Language Runtime (CLR) integration

  • Backup log shipping for high availability

  • Report Builder, a new end user-reporting tool

  • SQL Server Management Studio, a new management tool

  • Increased memory support to 3 GB

    For smaller organizations and businesses, SQL Server 2005 Workgroup Edition provides the essential functionality needed in a database solution.

    SQL Server 2005 Workgroup Edition provides many new features, enhanced performance, and increased memory support, providing more benefits to customers than SQL Server 2000 Standard Edition.

    Although SQL Server 2000 Standard Edition has some features that are not available with SQL Server 2005 Workgroup Edition such as Analysis Services and full replication and publication, these features are not used by the majority of Windows SBS 2003 customers.

Terminal Services

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Can I run Terminal Services in Application Server mode on Windows SBS 2003 R2?

No. It is not possible to run Terminal Services in Application Server mode on Windows SBS 2003 R2. Running Terminal Services in Application Server mode on a domain controller presents a potential security risk to your network and so application mode is disabled. If you want to use Terminal Services in Application Server mode, we recommend that you purchase an additional Windows Server 2003 license and install an additional server running Windows Server into the Windows SBS 2003 R2 domain. You could also run Microsoft Virtual Server 2005 on Windows SBS 2003 R2 and then run Windows Server 2003 in terminal services mode within Virtual Server. See the Microsoft Web page for running a Terminal Server in a Windows SBS environment.

Why does Microsoft not allow me to use Terminal Services in application sharing mode on Windows SBS 2003 R2, as you could with Small Business Server 2000?

There is a security risk involved in running Terminal Services in application sharing mode on a domain controller. Since SBS is always a domain controller, we have disabled this functionality so to improve the security of our customers’ networks. If you have a hardware constraint, there is a whitepaper that explains how to run Windows Server with Terminal Services from within a Virtual Server on your SBS machine.

I have another server running Windows Server 2003 on my network, and Terminal Services is in application sharing mode. I am sharing an application with users who don’t otherwise connect to SBS. How many CALs are needed?

You still need a Windows SBS 2003 R2 CAL for each user or device that authenticates on the Windows SBS 2003 R2 network. When you log on to a Terminal Server session, you authenticate on the network, which requires you to have a Windows SBS 2003 R2 CAL.” In addition, you will also need Terminal Server CALs for each Terminal Services user.

What is multiplexing, and how does it affect my Windows SBS 2003 R2 CALs?

"Multiplexing" is a term that sometimes used to describe the pooling of hardware or software so that the number of CALs needed is reduced. However, Microsoft licensing does not allow multiplexing and therefore does not reduce the number of CALs required. Any user or device that accesses the server, files, or data or content provided by the server, or that is made available through an automated process, requires a CAL. For example, you cannot create two generic user accounts on Terminal Server and let all employees log onto the server to gain access to information on the network. Each employee would still require a user CAL or device CAL, as appropriate. See the multiplexing whitepaper for more discussion on multiplexing.

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