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Partnering with Microsoft Unified Communications Engineering for Lync

Find out more about partnering with Microsoft on Unified Communications (UC) Devices, Mobile Solutions, Video Solutions, Infrastructure and SIP Trunking for Lync. Independent software vendors (ISVs) can also find material to help drive integration with Microsoft products.

In addition, discover who is already a partner, find reference material regarding certified devices and systems, and obtain technical specifications.

Prior to applying to Be a UC Partner (Prerequisites)

Prior to requesting to become a certified partner, the following is required:

  • A long term interest in developing product lines for Microsoft's UC platform
  • A proven record of developing and marketing enterprise grade systems.
  • Established global enterprise sales channels.

Steps to complete prior to making a request to be a Microsoft UC Partner:

  1. Obtain Microsoft Global Partner Program membership. Registration is simple and starts here. Join at a level that aligns with your business strategies.
  2. Depending on the Partner Program that you qualify for, obtaining TSANet membership for enterprise technical support at the "standard" or "quid-pro-quo" support level may be required. Find out more about becoming a TSANet member here.
  3. Enroll in the Metro Early Adopters program if you don’t already have an MS Connect invitation ID. If you already have an invitation ID, log into MS Connect and get started immediately (before contacting the Metro Early Adopters program).

After your completion of the prerequisites listed above, you may request information regarding becoming a Microsoft UC Partner by utilizing the links in the applicable Partner category section of this page.

Device Developers

The Compatible Devices Program tests and qualifies phones, headsets and handsets, webcams, conference room devices, PCs and other devices for Lync. It has 2 levels:

  • 'Optimized for' - IP phones, headsets, conference room systems and other devices that offer a rich and integrated experience giving customers the power to get the most out of their Lync experience and return on investment.
  • Other compatible IP phones - IP phones tested to provide interoperability and quality of experience without gateways.

To introduce yourself and obtain more specifics, email LyncLogo.

Other TechNet Materials:

Infrastructure and SIP Trunking

The Lync Partner Engineering Infrastructure team focuses on helping partners build and validate infrastructure solutions for Lync Server 2010. The solutions include compatible gateways, E911, load balancers, survivable branch appliances and carrier SIP Trunking.

For validation and more information about infrastructure solutions, please visit Unified Communications Open Interoperability Program - Lync Server.

To introduce yourself and obtain more specifics, email OPEINFDL.

Other TechNet Materials:

Mobile Solutions Developers

To introduce yourself and obtain more specifics, email OPEMOBDL.

Other Materials:

Video Solutions Developers

The Video Interoperability Program helps partners bring premium video experiences to the market that interoperate with Microsoft Lync. To ensure that the experience meets customer expectations, Microsoft works with the partner to build video devices that are qualified. Microsoft Lync users trust qualified devices that have been tested to provide the quality, compatibility, and reliability that ensure the optimal Microsoft Lync experience. Microsoft Lync provides interoperability with three different types of video solutions: Video Teleconference Systems (VTC), Multipoint Control Units (MCU) and Gateways (GW).

Currently video qualification tests are performed by Microsoft Lync logo team. To introduce yourself and obtain more specifics, email LyncLogo.

Other Materials:

ISV Partners in Product Integration

The Lync Partner Engineering ISV team works with many partners across a wide range of offerings that include solutions such as:

  • Compliance
  • Contact Center
  • Communications Enabled Business Processes (CEBP)
  • Communications Applications
  • Group Chat (persistent chat)
  • Call Recording
  • Quality of Experience
  • Billing and Reporting
  • Alerting (mass notifications)
  • Value-add Lync Experience solutions

Our team seeks out partners who are best of breed and who offer compelling solutions for Microsoft Lync Server 2010 and Unified Communications.

To introduce your company and obtain more specifics, email our team at LyncISV.

ISV developers will also want to reference important technical details found in the Lync Developer Center.

Microsoft Lync Certified Support Partners

When you deploy a Lync voice solution alongside instant messaging, presence, or conferencing, you can engage a Lync Certified Support Partner as your organization's primary support contact. These support partners are highly skilled, have a Microsoft Gold Communications Competency, and have met all of the annual training and certification criteria in the Microsoft Premier Support for Lync Partners program.

Visit the Lync Certified Support Partners page for more information and a list of certified support partners.