Photograph of a person seated at a counter in a large open office working on a laptop. There are people working at a large shared table in the background.

Transitioning from Skype for Business to Microsoft Teams

To deliver smarter calling and meeting experiences with intelligent communications, we are bringing Skype for Business capabilities into Microsoft Teams.

Skype for Business Online was retired in 2021.

Learn more

Best practices, tools, and resources on this page will help you make a successful transition to Teams.

Plan your upgrade with our help

Use the framework below to optimize your transition to Teams. Enlist your team, prepare your users, and execute your upgrade with our help. Not a Skype for Business customer? Visit Success with Teams.

Learn more

Enlist stakeholders Define scope Plan readiness Implement Optimize

Infographic with icons representing key steps or phases of an upgrade. The first icon which represents a group at a table is highlighted in blue.

Enlist project stakeholders

Ensure project success with help from an upgrade project team that has representatives from business and IT, and includes designated IT pro, admin, and user readiness leads.

Start here