Microsoft Security Bulletin MS10-064 - Critical
Vulnerability in Microsoft Outlook Could Allow Remote Code Execution (2315011)
Published: | Updated:
Version: 1.1
General Information
Executive Summary
This security update resolves a privately reported vulnerability. The vulnerability could allow remote code execution if a user opened or previewed a specially crafted e-mail message using an affected version of Microsoft Outlook that is connected to an Exchange server with Online Mode. An attacker who successfully exploited this vulnerability could gain the same user rights as the local user. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.
This security update is rated Critical for all supported editions of Microsoft Outlook 2002 and is rated Important for all supported editions of Microsoft Outlook 2003 and Microsoft Outlook 2007. For more information, see the subsection, Affected and Non-Affected Software, in this section.
This security update addresses the vulnerability by correcting the way that Microsoft Outlook parses content in a specially crafted e-mail message. For more information about the vulnerability, see the Frequently Asked Questions (FAQ) subsection for the specific vulnerability entry under the next section, Vulnerability Information.
Recommendation. Microsoft recommends that customers apply the update immediately.
Known Issues. Microsoft Knowledge Base Article 2315011 documents the currently known issues that customers may experience when installing this security update. The article also documents recommended solutions for these issues. When currently known issues and recommended solutions pertain only to specific releases of this software, this article provides links to further articles.
Affected and Non-Affected Software
The following software have been tested to determine which versions or editions are affected. Other versions or editions are either past their support life cycle or are not affected. To determine the support life cycle for your software version or edition, visit Microsoft Support Lifecycle.
Affected Software
| Microsoft Office Suite and Other Software | Component | Maximum Security Impact | Aggregate Severity Rating | Bulletins Replaced by this Update |
|---|---|---|---|---|
| Microsoft Office XP Service Pack 3 | Microsoft Outlook 2002 Service Pack 3 (KB2293422) | Remote Code Execution | Critical | MS06-012 |
| Microsoft Office 2003 Service Pack 3 | Microsoft Outlook 2003 Service Pack 3 (KB2293428) | Remote Code Execution | Important | None |
| Microsoft Office 2007 Service Pack 2 | Microsoft Outlook 2007 Service Pack 2 (KB2288953) | Remote Code Execution | Important | MS10-045 |
Non-Affected Software
| Office and Other Software |
|---|
| Microsoft Outlook 2010 (32-bit editions) |
| Microsoft Outlook 2010 (64-bit editions) |
Frequently Asked Questions (FAQ) Related to This Security Update
Where are the file information details?
Refer to the reference tables in the Security Update Deployment section for the location of the file information details.
Are Outlook Express, Windows Mail, or Windows Live Mail affected by the vulnerability described in this bulletin?
No, Outlook Express, Windows Mail, and Windows Live Mail are not affected by the vulnerability described in this bulletin. These online communication tools for use with Windows are not related to Microsoft Outlook.
Why is this security update rated Critical for Outlook 2002 but rated Important for Outlook 2003 and Outlook 2007?
This vulnerability affects Microsoft Outlook when connected to an Exchange server with Online Mode; however, by default, Microsoft Outlook 2003 and Microsoft Outlook 2007 connect to an Exchange Server with Cached Exchange Mode. This mitigating factor reduces the vulnerability from Critical to Important for Outlook 2003 and Outlook 2007 because these versions are not affected in a default configuration. Cached Exchange Mode is not available in Microsoft Outlook 2002.
I connect to multiple mail servers. Is my configuration of Outlook affected by the vulnerability?
Only configurations that are connected to an Exchange server with Online Mode are affected by the vulnerability. Configurations where Outlook uses POP or IMAP mail servers only are not affected by this vulnerability. The following table summarizes these affected configurations.
Affected Configurations
| Exchange Online Mode | Cached Exchange Mode | POP | IMAP | |
|---|---|---|---|---|
| Microsoft Outlook 2002 Service Pack 3 | Affected | Not applicable | Not affected | Not affected |
| Microsoft Outlook 2003 Service Pack 3 | Affected | Not affected | Not affected | Not affected |
| Microsoft Outlook 2007 Service Pack 2 | Affected | Not affected | Not affected | Not affected |
I'm running Outlook in a non-affected configuration. Will I still be offered the update?
Yes. Regardless of configuration, if you are running an affected version of Microsoft Outlook, the update will be offered.
How are Microsoft Office standalone programs affected by the vulnerability?
A Microsoft Office standalone program is affected with the same severity rating as the corresponding component in a Microsoft Office Suite. For example, a standalone installation of Microsoft Outlook is affected with the same severity rating as an installation of Microsoft Outlook that was delivered with a Microsoft Office Suite.
The Microsoft Office component discussed in this article is part of the Microsoft Office Suite that I have installed on my system; however, I did not choose to install this specific component. Will I be offered this update?
Yes, if the component discussed in this bulletin was delivered with the version of the Microsoft Office Suite installed on your system, the system will be offered updates for it whether the component is installed or not. The detection logic used to scan for affected systems is designed to check for updates for all components that were delivered with the particular Microsoft Office Suite and to offer the updates to a system. Users who choose not to apply an update for a component that is not installed, but is delivered with their version of the Microsoft Office Suite, will not increase the security risk of that system. On the other hand, users who do choose to install the update will not have a negative impact on the security or performance of a system.
Does the offer to update a non-vulnerable version of Microsoft Office constitute an issue in the Microsoft update mechanism?
No, the update mechanism is functioning correctly in that it detects a lower version of the files on the system than in the update package and thus, offers the update.
I am using an older release of the software discussed in this security bulletin. What should I do?
The affected software listed in this bulletin have been tested to determine which releases are affected. Other releases are past their support life cycle. For more information about the product lifecycle, visit the Microsoft Support Lifecycle Web site.
It should be a priority for customers who have older releases of the software to migrate to supported releases to prevent potential exposure to vulnerabilities. To determine the support lifecycle for your software release, see Select a Product for Lifecycle Information. For more information about service packs for these software releases, see Lifecycle Supported Service Packs.
Customers who require custom support for older software must contact their Microsoft account team representative, their Technical Account Manager, or the appropriate Microsoft partner representative for custom support options. Customers without an Alliance, Premier, or Authorized Contract can contact their local Microsoft sales office. For contact information, visit the Microsoft Worldwide Information Web site, select the country in the Contact Information list, and then click Go to see a list of telephone numbers. When you call, ask to speak with the local Premier Support sales manager. For more information, see the Microsoft Support Lifecycle Policy FAQ.
Vulnerability Information
Severity Ratings and Vulnerability Identifiers
The following severity ratings assume the potential maximum impact of the vulnerability. For information regarding the likelihood, within 30 days of this security bulletin's release, of the exploitability of the vulnerability in relation to its severity rating and security impact, please see the Exploitability Index in the September bulletin summary. For more information, see Microsoft Exploitability Index.
| Affected Software | Heap Based Buffer Overflow in Outlook Vulnerability - CVE-2010-2728 | Aggregate Severity Rating |
|---|---|---|
| Microsoft Outlook 2002 Service Pack 3 | Critical Remote Code Execution | Critical |
| Microsoft Outlook 2003 Service Pack 3 | Important Remote Code Execution | Important |
| Microsoft Outlook 2007 Service Pack 2 | Important Remote Code Execution | Important |
Heap Based Buffer Overflow in Outlook Vulnerability - CVE-2010-2728
A remote code execution vulnerability exists in the way that Microsoft Outlook parses content in a specially crafted e-mail message. This vulnerability exists only in configurations where Outlook connects to an Exchange Server in Online Mode. Configurations where Outlook connects to an Exchange Server in the Cached Exchange Mode are not affected. In addition, configurations where Outlook uses POP or IMAP mail servers only are not affected by this vulnerability. An attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.
To view this vulnerability as a standard entry in the Common Vulnerabilities and Exposures list, see CVE-2010-2728.
Mitigating Factors for Heap Based Buffer Overflow in Outlook Vulnerability - CVE-2010-2728
Mitigation refers to a setting, common configuration, or general best-practice, existing in a default state, that could reduce the severity of exploitation of a vulnerability. The following mitigating factors may be helpful in your situation:
- An attacker who successfully exploited this vulnerability could gain the same user rights as the local user. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.
- By default, Microsoft Outlook 2003 and Microsoft Outlook 2007 connect to an Exchange server with Cached Exchange Mode. Outlook is not affected by the vulnerability when retrieving data from an Exchange server with Cached Exchange Mode. Cached Exchange Mode is not available in Microsoft Outlook 2002.
- A Microsoft Outlook client is not affected by the vulnerability when not connected to an Exchange server, such as when connected to a POP or IMAP server only.
Workarounds for Heap Based Buffer Overflow in Outlook Vulnerability - CVE-2010-2728
Workaround refers to a setting or configuration change that does not correct the underlying vulnerability but would help block known attack vectors before you apply the update. Microsoft has tested the following workarounds and states in the discussion whether a workaround reduces functionality:
- Read e-mails in plain text
To help protect yourself from the e-mail attack vector, read e-mail messages in plain text format.
Microsoft Outlook 2002 users who have applied Microsoft Office XP Service Pack 1 or a later version can enable this setting and view in plain text only those e-mail messages that are not digitally signed or e-mail messages that are not encrypted.
Digitally signed e-mail messages or encrypted e-mail messages are not affected by the setting and may be read in their original formats. For more information about how to enable this setting in Outlook 2002, see Microsoft Knowledge Base Article 307594.
Impact of workaround. E-mail messages that are viewed in plain text format will not contain pictures, specialized fonts, animations, or other rich content. Additionally:
- The changes are applied to the preview pane and to open messages.
- Pictures become attachments so that they are not lost.
- Because the message is still in Rich Text or HTML format in the store, the object model (custom code solutions) may behave unexpectedly.
FAQ for Heap Based Buffer Overflow in Outlook Vulnerability - CVE-2010-2728
What is the scope of the vulnerability?
This is a remote code execution vulnerability. An attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.
What causes the vulnerability?
Microsoft Outlook does not properly parse a specially crafted e-mail message.
What might an attacker use the vulnerability to do?
An attacker who successfully exploited this vulnerability could run arbitrary code as the logged-on user. If a user is logged on with administrative user rights, an attacker could take complete control of the affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.
How could an attacker exploit the vulnerability?
Exploitation of this vulnerability requires that a user open or preview a specially crafted e-mail message with an affected version of Microsoft Outlook that is connected to an Exchange Server in Online Mode.
In an e-mail attack scenario, an attacker could exploit the vulnerability by sending a specially crafted e-mail message to the user and convincing the user to preview or open the e-mail.
What systems are primarily at risk from the vulnerability?
Systems such as workstations and terminal servers where Microsoft Outlook is used to connect to an Exchange Server in the Online Mode are primarily at risk. Servers could be at more risk if administrators allow users to log on to servers and to run programs. However, best practices strongly discourage allowing this.
What does the update do?
The update addresses the vulnerability by correcting the way that Microsoft Outlook parses content in a specially crafted e-mail message.
When this security bulletin was issued, had this vulnerability been publicly disclosed?
No. Microsoft received information about this vulnerability through coordinated vulnerability disclosure.
When this security bulletin was issued, had Microsoft received any reports that this vulnerability was being exploited?
No. Microsoft had not received any information to indicate that this vulnerability had been publicly used to attack customers when this security bulletin was originally issued.
Update Information
Detection and Deployment Tools and Guidance
Manage the software and security updates you need to deploy to the servers, desktop, and mobile systems in your organization. For more information see the TechNet Update Management Center. The Microsoft TechNet Security Web site provides additional information about security in Microsoft products.
Security updates are available from Microsoft Update and Windows Update. Security updates are also available from the Microsoft Download Center. You can find them most easily by doing a keyword search for "security update."
Finally, security updates can be downloaded from the Microsoft Update Catalog. The Microsoft Update Catalog provides a searchable catalog of content made available through Windows Update and Microsoft Update, including security updates, drivers and service packs. By searching using the security bulletin number (such as, "MS07-036"), you can add all of the applicable updates to your basket (including different languages for an update), and download to the folder of your choosing. For more information about the Microsoft Update Catalog, see the Microsoft Update Catalog FAQ.
Detection and Deployment Guidance
Microsoft provides detection and deployment guidance for security updates. This guidance contains recommendations and information that can help IT professionals understand how to use various tools for detection and deployment of security updates. For more information, see Microsoft Knowledge Base Article 961747.
Microsoft Baseline Security Analyzer
Microsoft Baseline Security Analyzer (MBSA) allows administrators to scan local and remote systems for missing security updates as well as common security misconfigurations. For more information about MBSA, visit Microsoft Baseline Security Analyzer.
The following table provides the MBSA detection summary for this security update.
| Software | MBSA |
|---|---|
| Microsoft Office XP Service Pack 3 | Yes |
| Microsoft Office 2003 Service Pack 3 | Yes |
| Microsoft Office 2007 Service Pack 2 | Yes |
Note For customers using legacy software not supported by the latest release of MBSA, Microsoft Update, and Windows Server Update Services, please visit Microsoft Baseline Security Analyzer and reference the Legacy Product Support section on how to create comprehensive security update detection with legacy tools.
Windows Server Update Services
Windows Server Update Services (WSUS) enables information technology administrators to deploy the latest Microsoft product updates to computers that are running the Windows operating system. For more information about how to deploy security updates using Windows Server Update Services, see the TechNet article, Windows Server Update Services.
Systems Management Server
The following table provides the SMS detection and deployment summary for this security update.
| Software | SMS 2.0 | SMS 2003 with SUIT | SMS 2003 with ITMU | Configuration Manager 2007 |
|---|---|---|---|---|
| Microsoft Office XP Service Pack 3 | No | No | Yes | Yes |
| Microsoft Office 2003 Service Pack 3 | No | No | Yes | Yes |
| Microsoft Office 2007 Service Pack 2 | No | No | Yes | Yes |
For SMS 2.0 and SMS 2003, the Security Update Inventory Tool (SUIT) can be used by SMS to detect security updates. See also Downloads for Systems Management Server 2.0.
For SMS 2003, the SMS 2003 Inventory Tool for Microsoft Updates (ITMU) can be used by SMS to detect security updates that are offered by Microsoft Update and that are supported by Windows Server Update Services. For more information about the SMS 2003 ITMU, see SMS 2003 Inventory Tool for Microsoft Updates. For more information about SMS scanning tools, see SMS 2003 Software Update Scanning Tools. See also Downloads for Systems Management Server 2003.
System Center Configuration Manager 2007 uses WSUS 3.0 for detection of updates. For more information about Configuration Manager 2007 Software Update Management, visit System Center Configuration Manager 2007.
For more information about SMS, visit the SMS Web site.
For more detailed information, see Microsoft Knowledge Base Article 910723: Summary list of monthly detection and deployment guidance articles.
Note If you have used an Administrative Installation Point (AIP) for deploying Office XP or Office 2003, you may not be able to deploy the update using SMS if you have updated the AIP from the original baseline. For more information, see the Office Administrative Installation Point heading in this section.
Office Administrative Installation Point
If you installed your application from a server location, the server administrator must update the server location with the administrative update and deploy that update to your system.
- For supported versions of Microsoft Office XP, see Creating an Administrative Installation Point. For more information on how to change the source for a client system from an updated administrative installation point to an Office XP original baseline source, see Microsoft Knowledge Base Article 922665.
Note If you plan to manage software updates centrally from an updated administrative image, you can find more information in the article Updating Office XP Clients from a Patched Administrative Image. - For supported versions of Microsoft Office 2003, see Creating an Administrative Installation Point. For more information on how to change the source for a client computer from an updated administrative installation point to an Office 2003 original baseline source or Service Pack 3 (SP3), see Microsoft Knowledge Base Article 902349.
Note If you plan to manage software updates centrally from an updated administrative image, you can find more information in the article, Distributing Office 2003 Product Upgrades. - For creating a network installation point for supported versions of Microsoft Office, see Create a network installation point for Microsoft Office.
Note If you plan to manage security updates centrally, use Windows Server Update Services. For more information about how to deploy security updates for Microsoft Office, visit the Windows Server Update Services Web site.
Update Compatibility Evaluator and Application Compatibility Toolkit
Updates often write to the same files and registry settings required for your applications to run. This can trigger incompatibilities and increase the time it takes to deploy security updates. You can streamline testing and validating Windows updates against installed applications with the Update Compatibility Evaluator components included with Application Compatibility Toolkit.
The Application Compatibility Toolkit (ACT) contains the necessary tools and documentation to evaluate and mitigate application compatibility issues before deploying Microsoft Windows Vista, a Windows Update, a Microsoft Security Update, or a new version of Windows Internet Explorer in your environment.
Security Update Deployment
Affected Software
For information about the specific security update for your affected software, click the appropriate link:
Outlook 2002 (all editions)
Reference Table
The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.
| Inclusion in Future Service Packs | There are no more service packs planned for this software. The update for this issue may be included in a future update rollup. |
| Deployment | |
| Installing without user intervention | Officexp-kb2293422-fullfile-enu.exe /q:a |
| Installing without restarting | Officexp-kb2293422-fullfile-enu.exe /r:n |
| Update log file | Not applicable |
| Further information | For detection and deployment, see the earlier section, Detection and Deployment Tools and Guidance. For features you can selectively install, see the Office Features for Administrative Installations subsection in this section. |
| Restart Requirement | |
| Restart required? | In some cases, this update does not require a restart. If the required files are being used, this update will require a restart. If this behavior occurs, a message appears that advises you to restart. To help reduce the chance that a restart will be required, stop all affected services and close all applications that may use the affected files prior to installing the security update. For more information about the reasons why you may be prompted to restart, see Microsoft Knowledge Base Article 887012. |
| HotPatching | Not applicable |
| Removal Information | Use Add or Remove Programs tool in Control Panel. Note When you remove this update, you may be prompted to insert the Microsoft Office XP CD in the CD drive. Additionally, you may not have the option to uninstall the update from the Add or Remove Programs tool in Control Panel. There are several possible causes for this issue. For more information about the removal, see Microsoft Knowledge Base Article 903771. |
| File Information | See Microsoft Knowledge Base Article 2293422 |
| Registry Key Verification | Not applicable |
Office Features
The following table contains the list of feature names (case sensitive) that must be reinstalled for the update. To install all features, you can use REINSTALL=ALL or you can install the following features:
| Product | Feature |
|---|---|
| OUTLOOK, PIPC1, PROPLUS, PRO, SBE, STD, STDEDU | OUTLOOKNonBootFiles, OUTLOOKFiles, OutlookMAPIEMS2, OutlookDVExtensionsFiles, OutlookVBScript |
Note Administrators working in managed environments can find complete resources for deploying Office updates in an organization at the Office Admin Update Center. At that site, scroll down and look under the Update Resources section for the software version you are updating. The Windows Installer Documentation also provides more information about the parameters supported by Windows Installer.
Deployment Information
Installing the Update
You can install the update from the appropriate download link in the Affected and Non-Affected Software section. If you installed your application from a server location, the server administrator must instead update the server location with the administrative update and deploy that update to your system. For more information about Administrative Installation Points, refer to the Office Administrative Installation Point information in the Detection and deployment Tools and Guidance subsection.
This security update requires that Windows Installer 2.0 or later be installed on the system. All supported versions of Windows include Windows Installer 2.0 or a later version.
To install the 2.0 or later version of Windows Installer, visit one of the following Microsoft Web sites:
- Windows Installer 4.5 Redistributable for Windows Server 2008, Windows Vista, Windows Server 2003, and Windows XP
- Windows Installer 3.1 Redistributable for Windows Server 2003, Windows XP, and Microsoft Windows 2000
- Windows Installer 2.0 Redistributable for Microsoft Windows 2000 and Windows NT 4.0
For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.
This security update supports the following setup switches.
| Switch | Description |
|---|---|
| /q | Specifies quiet mode, or suppresses prompts, when files are being extracted. |
| /q:u | Specifies user-quiet mode, which presents some dialog boxes to the user. |
| /q:a | Specifies administrator-quiet mode, which does not present any dialog boxes to the user. |
| /t:path | Specifies the target folder for extracting files. |
| /c | Extracts the files without installing them. If /t:path is not specified, you are prompted for a target folder. |
| /c:path | Overrides the install command that is defined by author. Specifies the path and name of the Setup.inf or .exe file. |
| /r:n | Never restarts the system after installation. |
| /r:I | Prompts the user to restart the system if a restart is required, except when used with /q:a. |
| /r:a | Always restarts the system after installation. |
| /r:s | Restarts the system after installation without prompting the user. |
| /n:v | No version checking - Install the program over any earlier version. |
Note You can combine these switches into one command. For backward compatibility, the security update also supports the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.
Removing the Update
To remove this security update, use the Add or Remove Programs tool in Control Panel. Note When you remove this update, you may be prompted to insert the Microsoft Office XP CD in the CD drive. Additionally, you may not have the option to uninstall the update from the Add or Remove Programs tool in Control Panel. There are several possible causes for this issue. For more information about the removal, see Microsoft Knowledge Base Article 903771.
Verifying That the Update Has Been Applied
- Microsoft Baseline Security Analyzer
To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.
- File Version Verification
Because there are several versions and editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.
- Click Start, and then click Search.
- In the Search Results pane, click All files and folders under Search Companion.
- In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
- In the list of files, right-click a file name from the appropriate file information table, and then click Properties.
Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed. - On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.
Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.
Outlook 2003 (all editions)
Reference Table
The following table contains the security update information for this software. You can find additional information in the Deployment Information subsection below.
| Inclusion in Future Service Packs | There are no more service packs planned for this software. The update for this issue may be included in a future update rollup. |
| Deployment | |
| Installing without user intervention | Office2003-kb2293428-fullfile-enu.exe /q:a |
| Installing without restarting | Office2003-kb2293428-fullfile-enu.exe /r:n |
| Update log file | Not applicable |
| Further information | For detection and deployment, see the earlier section, Detection and Deployment Tools and Guidance. For features you can selectively install, see the Office Features for Administrative Installations subsection in this section. |
| Restart Requirement | |
| Restart required? | In some cases, this update does not require a restart. If the required files are being used, this update will require a restart. If this behavior occurs, a message appears that advises you to restart. To help reduce the chance that a restart will be required, stop all affected services and close all applications that may use the affected files prior to installing the security update. For more information about the reasons why you may be prompted to restart, see Microsoft Knowledge Base Article 887012. |
| HotPatching | Not applicable |
| Removal Information | Use Add or Remove Programs tool in Control Panel. Note When you remove this update, you may be prompted to insert the Microsoft Office 2003 CD in the CD drive. Additionally, you may not have the option to uninstall the update from the Add or Remove Programs tool in Control Panel. There are several possible causes for this issue. For more information about the removal, see Microsoft Knowledge Base Article 903771. |
| File Information | See Microsoft Knowledge Base Article 2293428 |
| Registry Key Verification | Not applicable |
Office Features
The following table contains the list of feature names (case sensitive) that must be reinstalled for the update. To install all features, you can use REINSTALL=ALL or you can install the following features:
| Product | Feature |
|---|---|
| BASIC11, OUTLS11, OUTL11, PERS11, PRO11SB, PROI11, PRO11, STDP11, STD11 | OUTLOOKFiles, OUTLOOKNonBootFiles, OutlookDVExtensionsFiles, OutlookImportExportFiles |
| OUTLSM11 | OUTLOOKFiles, OUTLOOKNonBootFiles |
Note Administrators working in managed environments can find complete resources for deploying Office updates in an organization at the Office Admin Update Center. At that site, scroll down and look under the Update Resources section for the software version you are updating. The Windows Installer Documentation also provides more information about the parameters supported by Windows Installer.
Deployment Information
Installing the Update
You can install the update from the appropriate download link in the Affected and Non-Affected Software section. If you installed your application from a server location, the server administrator must instead update the server location with the administrative update and deploy that update to your system. For more information about Administrative Installation Points, refer to the Office Administrative Installation Point information in the Detection and deployment Tools and Guidance subsection.
This security update requires that Windows Installer 2.0 or later be installed on the system. All supported versions of Windows include Windows Installer 2.0 or a later version.
To install the 2.0 or later version of Windows Installer, visit one of the following Microsoft Web sites:
- Windows Installer 4.5 Redistributable for Windows Server 2008, Windows Vista, Windows Server 2003, and Windows XP
- Windows Installer 3.1 Redistributable for Windows Server 2003, Windows XP, and Microsoft Windows 2000
- Windows Installer 2.0 Redistributable for Microsoft Windows 2000 and Windows NT 4.0
For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.
This security update supports the following setup switches.
| Switch | Description |
|---|---|
| /q | Specifies quiet mode, or suppresses prompts, when files are being extracted. |
| /q:u | Specifies user-quiet mode, which presents some dialog boxes to the user. |
| /q:a | Specifies administrator-quiet mode, which does not present any dialog boxes to the user. |
| /t:path | Specifies the target folder for extracting files. |
| /c | Extracts the files without installing them. If /t:path is not specified, you are prompted for a target folder. |
| /c:path | Overrides the install command that is defined by author. Specifies the path and name of the Setup.inf or .exe file. |
| /r:n | Never restarts the system after installation. |
| /r:I | Prompts the user to restart the system if a restart is required, except when used with /q:a. |
| /r:a | Always restarts the system after installation. |
| /r:s | Restarts the system after installation without prompting the user. |
| /n:v | No version checking - Install the program over any earlier version. |
Note You can combine these switches into one command. For backward compatibility, the security update also supports many of the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.
Removing the Update
To remove this security update, use the Add or Remove Programs tool in Control Panel.
Note When you remove this update, you may be prompted to insert the Microsoft Office 2003 CD in the CD drive. Additionally, you may not have the option to uninstall the update from the Add or Remove Programs tool in Control Panel. There are several possible causes for this issue. For more information about the removal, see Microsoft Knowledge Base Article 903771.
Verifying that the Update Has Been Applied
- Microsoft Baseline Security Analyzer
To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.
- File Version Verification
Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.
- Click Start and then enter an update file name in the Start Search box.
- When the file appears under Programs, right-click the file name and click Properties.
- On the General tab, compare the file size with the file information tables provided in the bulletin KB article.
- You can also click the Details tab and compare information, such as file version and date modified, with the file information tables provided in the bulletin KB article.
- Finally, you can also click the Previous Versions tab and compare file information for the previous version of the file with the file information for the new, or updated, version of the file.
Outlook 2007 (all editions)
Reference Table
The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.
| Inclusion in Future Service Packs | The update for this issue will be included in a future service pack or update rollup |
| Deployment | |
| Installing without user intervention | Outlook2007-kb2288953-fullfile-x86-glb.exe /passive |
| Installing without restarting | Outlook2007-kb2288953-fullfile-x86-glb.exe /norestart |
| Update log file | Not applicable |
| Further information | For detection and deployment, see the earlier section, Detection and Deployment Tools and Guidance. |
| Restart Requirement | |
| Restart required? | In some cases, this update does not require a restart. If the required files are being used, this update will require a restart. If this behavior occurs, a message appears that advises you to restart. To help reduce the chance that a restart will be required, stop all affected services and close all applications that may use the affected files prior to installing the security update. For more information about the reasons why you may be prompted to restart, see Microsoft Knowledge Base Article 887012. |
| HotPatching | Not applicable |
| Removal Information | Use Add or Remove Programs tool in Control Panel. |
| File Information | See Microsoft Knowledge Base Article 2288953 |
| Registry Key Verification | Not applicable |
Deployment Information
Installing the Update
You can install the update from the appropriate download link in the Affected and Non-Affected Software section. If you installed your application from a server location, the server administrator must instead update the server location with the administrative update and deploy that update to your system. For more information about Administrative Installation Points, refer to the Office Administrative Installation Point information in the Detection and deployment Tools and Guidance subsection.
This security update requires that Windows Installer 3.1 or later be installed on the system.
To install the 3.1 or later version of Windows Installer, visit one of the following Microsoft Web sites:
- Windows Installer 4.5 Redistributable for Windows Server 2008, Windows Vista, Windows Server 2003, and Windows XP
- Windows Installer 3.1 Redistributable for Windows Server 2003, Windows XP, and Microsoft Windows 2000
For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.
This security update supports the following setup switches.
| Switch | Description |
|---|---|
| /? or /help | Displays usage dialog. |
| /passive | Specifies passive mode. Requires no user interaction; users see basic progress dialogs but cannot cancel. |
| /quiet | Specifies quiet mode, or suppresses prompts, when files are being extracted. |
| /norestart | Suppresses restarting the system if the update requires a restart. |
| /forcerestart | Automatically restarts the system after applying the update, regardless of whether the update requires the restart. |
| /extract | Extracts the files without installing them. You are prompted for a target folder. |
| /extract:<path> | Overrides the install command that is defined by author. Specifies the path and name of the Setup.inf or .exe file. |
| /lang:<LCID> | Forces the use of a specific language, when the update package supports that language. |
| /log:<log file> | Enables logging, by both Vnox and Installer, during the update installation. |
Note You can combine these switches into one command. For backward compatibility, the security update also supports many of the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.
Removing the Update
To remove this security update, use the Add or Remove Programs tool in Control Panel.
Note When you remove this update, you may be prompted to insert the 2007 Microsoft Office CD in the CD drive. Additionally, you may not have the option to uninstall the update from the Add or Remove Programs tool in Control Panel. There are several possible causes for this issue. For more information about the removal, see Microsoft Knowledge Base Article 903771.
Verifying that the Update Has Been Applied
- Microsoft Baseline Security Analyzer
To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.
- File Version Verification
Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.
- Click Start and then enter an update file name in the Start Search box.
- When the file appears under Programs, right-click the file name and click Properties.
- On the General tab, compare the file size with the file information tables provided in the bulletin KB article.
- You can also click the Details tab and compare information, such as file version and date modified, with the file information tables provided in the bulletin KB article.
- Finally, you can also click the Previous Versions tab and compare file information for the previous version of the file with the file information for the new, or updated, version of the file.
Other Information
Acknowledgments
Microsoft thanks the following for working with us to help protect customers:
- Dyon Balding of Secunia for reporting the Heap Based Buffer Overflow in Outlook Vulnerability (CVE-2010-2728)
Microsoft Active Protections Program (MAPP)
To improve security protections for customers, Microsoft provides vulnerability information to major security software providers in advance of each monthly security update release. Security software providers can then use this vulnerability information to provide updated protections to customers via their security software or devices, such as antivirus, network-based intrusion detection systems, or host-based intrusion prevention systems. To determine whether active protections are available from security software providers, please visit the active protections Web sites provided by program partners, listed in Microsoft Active Protections Program (MAPP) Partners.
Support
- Customers in the U.S. and Canada can receive technical support from Security Support or 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates. For more information about available support options, see Microsoft Help and Support.
- International customers can receive support from their local Microsoft subsidiaries. There is no charge for support that is associated with security updates. For more information about how to contact Microsoft for support issues, visit the International Support Web site.
Disclaimer
The information provided in the Microsoft Knowledge Base is provided "as is" without warranty of any kind. Microsoft disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Microsoft Corporation or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Microsoft Corporation or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.
Revisions
- V1.0 (September 14, 2010): Bulletin published.
- V1.1 (September 22, 2010): Removed erroneous references to Outlook Express 6 in the workaround for Heap Based Buffer Overflow in Outlook Vulnerability - CVE-2010-2728.