Microsoft Security Bulletin MS04-017
Vulnerability in Crystal Reports Web Viewer Could Allow Information Disclosure and Denial of Service (842689)
Issued: June 8, 2004
Updated: June 16, 2004
Who should read this document: Customers who use Microsoft® Visual Studio .NET 2003, who use Microsoft Office Outlook 2003 with Business Contact Manager, or who use Microsoft Business Solutions Customer Relationship Management (CRM) 1.2
Impact of Vulnerability: Information Disclosure and Denial of Service
Maximum Severity Rating: Moderate
Recommendation: Customers should consider applying the security update.
Security Update Replacement: None
- Customers who use both Visual Studio .NET 2003 and Outlook 2003 with Business Contact Manager, and who have Internet Information Services installed should install the update for both products.
- The update for the component in Microsoft Business Solutions CRM 1.2 is available on the Business Objects Web site.
Tested Software and Security Update Download Locations:
- Visual Studio .NET 2003 – Download the update
- Outlook 2003 with Business Contact Manager – Download the update
- Microsoft Business Solutions CRM 1.2 – Download the update from the Business Objects Web site
- All other supported versions of Visual Studio, Outlook, and Microsoft Business Solutions CRM.
Note Outlook 2003 with Business Contact Manager is an add-on to Outlook 2003 that is available on a separate CD, together with Microsoft Office Small Business Edition 2003 and Microsoft Office Professional Edition 2003.
The software in this list has been tested to determine if the versions are affected. Other versions either no longer include security update support or may not be affected. To determine the support lifecycle for your product and version, visit the following Microsoft Support Lifecycle Web site.
Microsoft thanks the following for working with us to help protect customers:
- Business Objects for working with us on the Directory Traversal Vulnerability (CAN-2004-0204).
Obtaining Other Security Updates:
Updates for other security issues are available from the following locations:
- Security updates are available from the Microsoft Download Center: You can find them most easily by doing a keyword search for "security_patch".
- Updates for consumer platforms are available from the Windows Update Web site.
- Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates.
- International customers can receive support from their local Microsoft subsidiaries. There is no charge for support that is associated with security updates. For more information about how to contact Microsoft for support issues, visit the International Support Web site.
- Support for Microsoft Business Solutions CRM 1.2 is available through Microsoft Business Solutions. Support options for the Business Objects’ Crystal Enterprise components that are included in Microsoft Business Solutions CRM 1.2 are available at Business Objects' Support Web site.
- The Microsoft TechNet Security Web Site provides additional information about security in Microsoft products.
- Microsoft Software Update Services
- Microsoft Baseline Security Analyzer (MBSA)
- Windows Update
- Windows Update Catalog: For more information about the Windows Update Catalog, see Microsoft Knowledge Base Article 323166.
- Office Update
Software Update Services:
By using Microsoft Software Update Services (SUS), administrators can quickly and reliably deploy the latest critical updates and security updates to Windows 2000 and Windows Server 2003-based servers, and to desktop systems that are running Windows 2000 Professional or Windows XP Professional.
For more information about how to deploy this security update with Software Update Services, visit the Software Update Services Web site.
Systems Management Server:
Microsoft Systems Management Server (SMS) delivers a highly-configurable enterprise solution for managing updates. By using SMS, administrators can identify Windows-based systems that require security updates and to perform controlled deployment of these updates throughout the enterprise with minimal disruption to end users. For more information about how administrators can use SMS 2003 to deploy security updates, see the SMS 2003 Security Patch Management Web site. SMS 2.0 users can also use Software Updates Service Feature Pack to help deploy security updates. For information about SMS, visit the SMS Web site.
Note SMS uses the Microsoft Baseline Security Analyzer and the Microsoft Office Detection Tool to provide broad support for security bulletin update detection and deployment. Some software updates may not be detected by these tools. Administrators can use the inventory capabilities of the SMS in these cases to target updates to specific systems. For more information about this procedure, see the following Web site. Some security updates require administrative rights following a restart of the system. Administrators can use the Elevated Rights Deployment Tool (available in the SMS 2003 Administration Feature Pack and in the SMS 2.0 Administration Feature Pack) to install these updates.
The information provided in the Microsoft Knowledge Base is provided "as is" without warranty of any kind. Microsoft disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Microsoft Corporation or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Microsoft Corporation or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.
- V1.0 (June 8, 2004): Bulletin published
- V1.1 (June 16, 2004): Added information about restart requirement for the CRM 1.2 update in the Security Update Information section.