OCS and the new Attendant
About This Video
I've recently been spending a lot of time with the Office Communications Server (OCS) team, and they've shown off some of the new features coming in their next release, OCS R2.
In this interview, I met Jamie Stark, a Technical Product Manager that looks after VoIP in OCS. In this interview, we talked a little about integrating OCS into existing telecoms, and Jamie walked me through the new Attendant Console in OCS R2. If you've got a busy receptionist that spends a lot of time taking and routing calls, the Attendant Console was built with that job in mind.
*This is the first in a series of visits I made to the OCS team, so keep checking back as we unveil more cool new features*
Check it out!
The OCS team also wanted me to remind you that to learn more about Office Communications Server 2007 R2, go ahead and sign-up for their FREE virtual event and evaluation bits here:
Published Date: October 15, 2008