Introducing the New Service Manager 2010
I met with Sacha Dawes and he walked me through some of the features of Service Manager 2010, which released at MMS this year.
Service Manager integrates with other System Center products to provide ITIL and Microsoft Solutions Framework process best practices. You can use it to track issue and problem resolution, provide users with a self-service portal, and improve efficiency in your data center management.
You can find more about Service Manager at the product's website.
Published Date: April 21, 2010
Presented By: Adam Bomb
Tags: TechNet Edge , System Center Servce Manager , Microsoft Management Summit 2010 , MMS 2010 , Videos , English , Adam Bomb , Zune , iPod