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Windows Phones for IT Pros 

Posted By:  David Tesar 
Publish Date: 10/6/2009


Windows Mobile 6.5 launched today and along with it comes a number of new features and functionality for IT Pros and consumers.  Learn the new key updates for businesses and consumers and know why Windows Phones are beneficial for corporate environments.  In my personal opinion, this is the first release where we have really started to focus on the consumer / “fun” elements of the phone, not just business.

Key reasons for using Windows phones in Business Environments:

1) Reduce Costs

       
  • If you purchase Exchange 2010, you should not need to purchase additional software to manage the Windows® phones (see #3 below) unless you want some additional capabilities which Mobile Device Manager provides.
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  • Using Windows Phone for your line of business applications has an average 3-year return on investment of 309%**
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  • Operating mobile devices other than Windows® phones with Exchange Server may incur extra costs for the organization.
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  • Flexibility in carriers and a wide variety of phone models allows organizations to select cost-effective options based on need
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  • Windows® phones and Exchange Server do not automatically require maintenance of extra servers to implement security-enhanced e-mail which helps keep down the server maintenance and service costs.

2) Increase Productivity and usability

       
  • Users are already familiar with the interface of Outlook and other the other Office 2007 applications which are included with the phone. 
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  • Office Mobile 2010 will enable users to easily browse, open, and save files directly from your company’s SharePoint sites.
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  • Communicator Mobile enables users to more effectively collaborate by quickly choosing between e-mail, text messaging, IM, and voice calling to people inside and outside the organization when away from your desktop PC
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  • Advanced Exchange ActiveSync functionality    
             
    • Meeting room changes, attendee free/busy status, and availability status are accessible on the phone.
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    • Smart filter server search allows for quick finding of data on the entire Exchange Server, not just what’s on the device.
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    • Voice mail preview in your e-mail inbox
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    • Conversation view, SMS Sync, Nickname Cache
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3) Manage, Protect, and Control

       
  • Managing Windows phones directly from Exchange 2010 supports some of the key policies organizations need such as: PIN-lock/recovery, remote wipe, blocking camera usage, on-device file encryption, platform lock-down, and application allow/block listing.
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  • Support for key security features such as: information rights management (IRM), Third-party smart cards, two-factor authentication, FIPS 140-2 cryptography
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  • A NOC or middleware server is not necessary to manage Windows® phone with Exchange Server, making the transfer of e-mail and other data security-enhanced across devices.

Key New Consumer features:

       
  • Microsoft My Phone - a new service that offers free automatic backup and online access to phone contacts, calendar, texts, photos, browser favorites and more. In select markets, My Phone also offers a Premium Package that helps users find, lock or erase a lost device.
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  • Windows Marketplace for Mobile - a new marketplace with fun and useful high-quality mobile applications to install right from your phone.
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  • Upgraded touch user interface - that was designed for finger touch and the ability to cut through clutter to accomplish what you want.
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  • Updated web browser – Internet Explorer mobile has been updated to allow easier operation using touch gestures with an enhanced pan/zoom and also has Adobe Flash for watching videos on the web.

For more information on Windows Phones go to:
http://www.windowsphone.com/ – Consumers
http://www.windowsphone.com/business – IT Pros / Businesses

Watch All Windows Mobile videos on TechNet Edge

**Source: IDC – Mobility Solutions in Enterprise-sized Business, Quantifying ROI. Feb 2008
Also see the Business Value Calculator for using Windows Mobile