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Private Cloud Demo Extravaganza 10: Deliver Self-Service Request Offerings using the Service Catalog with System Center 2012

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In Part 10 of the Private Cloud Demo Extravaganza you will see how to use the Service Manager web portal to complete a request offering in the service catalog with System Center 2012.

Sean Christensen and Symon Perriman will show you System Center 2012 Service Manager, its web portal, and some of its features:

  • Managing requests from the Service Manager web portal based on Silverlight Web Parts hosted in SharePoint
  • View available request offerings
  • Complete a service request with custom information as a user
  • Approve a service request as an admin from Service Manager
  • Invoke an Orchestrator runbook to send an email notification with custom information

To learn more, visit the Microsoft Virtual Academy, check out other Private Cloud Videos ( aka.ms/Symon), or view our Edge Show interview about Configuring Service Delivery and Automation for the Private Cloud with System Center 2012 and Monitoring Service Delivery and Automation for the Private Cloud with System Center 2012.


 

Published Date: May 15, 2012
Presented By: Symon Perriman

 

 

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