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System Center Service Manager 2010: Self Service Portal Feature (2/7) | TechNet Edge This is the second part in the series about the portal feature of SCSM 2010 Beta 2. Dan Boldo from the System Center Service Manager (SCSM) product team shows how user creates a request through the self-service portal, and in the next video we’ll see how it looks from the IT side. Next: Part 3. How ... More...

TechNet Edge, MOF, Microsoft Operations Framework, SCSM, System Center Service Manager, ITIL, Incident Management, Videos, English, Vladimir Bakhmetyev, Zune, iPod
System Center Service Manager 2010: Self Service Portal Feature (3/7) | TechNet Edge This is the part #3 in the series focused on System Center Service Manager (SCSM) 2010 Beta 2 Portal feature. Dan Boldo from the SCSM product team shows how the request created by a user, looks from the analyst perspective (i.e. from the admin console). Next: Part 4. How to import packages from Conf... More...

TechNet Edge, MOF, Microsoft Operations Framework, SCSM, System Center Service Manager, ITIL, Incident Management, Videos, English, Vladimir Bakhmetyev, Zune, iPod
Announcing MOF 4.0 | TechNet Edge Yesterday evening Joey and I ran in to Jeff Newfeld, Clare Henry and friends at the end of the conference day yesterday.  They were celebrating the release of Microsoft Operations Framework (MOF) 4.0, and took some time to tell us about this latest release. I've always thought of successful IT as a ... More...

TechNet Edge, MMS 2008, MOF, Microsoft Management Summit 2008, Microsoft Operations Framework, Videos, English, Adam Bomb, Zune, iPod