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Automating New User Provisioning Scenario with SCSM and SCCM | TechNet Edge This demonstration video shows how System Center products Service Manager and Configuration Manager can work together to provision a new employee with all the software and infrastructure services he needs to be productive right away. Using the Service Manager authoring tool and platform including Wi... More...

TechNet Edge, SCSM, System Center Service Manager, System Center Configuration Manager, Powershell, Videos, English, Vladimir Bakhmetyev, Zune, iPod
Joachim Nässlander on Live Migration | TechNet Edge One of the speakers this year at TechEd EMEA in Berlin was Joachim Nässlander, a clustering MVP from Sweden. He talked a little about the process of setting up a Live Migration cluster using Hyper-V server, and provided me with a step by step walkthrough of the process. You can find Joachim's blog a... More...

TechNet Edge, Hyper-V, TechEd EMEA 2009, System Center Operations Manager, System Center Service Manager, Videos, English, Adam Bomb, Zune, iPod
Managing Compliance with System Center Service Manager 2010 | TechNet Edge Clare Henry, technical product manager on the System Center team, introduces System Center Service Manager 2010 by showing how this new product from Microsoft, currently in beta 2 trials, can help lower the risk of configuration errors so you can can quickly and efficiently resolve incidents. The de... More...

TechNet Edge, System Center, MOF, Microsoft Operations Framework, Demo, System Center Service Manager, ITIL, compliance management, Videos, English, Dave Morehouse, Zune, iPod
Service Manager 2010: Operations Manager Integration and Service Maps | TechNet Edge System Center Service Manager, scheduled to ship in 2010, is a flexible IT automation platform that provides built-in workflows based on industry best practices for incident and problem resolution, change control, and asset lifecycle management. It can help provide better service management by: Redu... More...

TechNet Edge, System Center, datacenter, System Center Operations Manager, Videos, System Center Service Manager, service maps, English, Dave Morehouse, Zune, iPod
System Center Service Manager 2010: Self Service Portal Feature (4/7) | TechNet Edge This is part #4 in the series focused on System Center Service Manager (SCSM) 2010 Beta 2 Portal feature. This video shows the process of importing the Configuration Manager's packages into SCSM. Next: Part 5. How to create the software catalog for self-service software deployment. Previous: Part 3.... More...

TechNet Edge, MOF, Microsoft Operations Framework, SCSM, System Center Service Manager, ITIL, Incident Management, Videos, English, Vladimir Bakhmetyev, Zune, iPod
System Center Service Manager 2010: Self Service Portal Feature (6/7) | TechNet Edge This is the part #6 in the series focused on System Center Service Manager (SCSM) 2010 Beta 2 Portal feature. Dan Boldo from the SCSM product team discusses the self service provisioning process and capabilities in SCSM 2010. Next: Part 7. SCSM Self Service Portal design goals and mission. Previous:... More...

TechNet Edge, MOF, Microsoft Operations Framework, SCSM, System Center Service Manager, ITIL, Incident Management, Videos, English, Vladimir Bakhmetyev, Zune, iPod
System Center Service Manager 2010: Self Service Portal Feature (7/7) | TechNet Edge This is the part #7 in the series focused on System Center Service Manager (SCSM) 2010 Beta 2 Portal feature. This video provides talking points for the entire self service portal in SCSM 2010 Beta 2 and includes design goals and mission. This is a good overview clip for the portal. Previous: Part 6... More...

TechNet Edge, MOF, Microsoft Operations Framework, SCSM, System Center Service Manager, ITIL, Incident Management, Videos, English, Vladimir Bakhmetyev, Zune, iPod
System Center Service Manager 2010: Self Service Portal Feature (5/7) | TechNet Edge This is the part #5 in the series focused on System Center Service Manager (SCSM) 2010 Beta 2 Portal feature. In this video, Dan Boldo from the SCSM product team, shows how we associate a package with a category and in essence shows how we create the software catalog we display in the end user porta... More...

TechNet Edge, MOF, Microsoft Operations Framework, SCSM, System Center Service Manager, ITIL, Incident Management, Videos, English, Vladimir Bakhmetyev, Zune, iPod
System Center Service Manager 2010: Self Service Portal Feature (1/7) | TechNet Edge This is the first post in the series about the System Center Service Manager (SCSM) 2010 Beta 2 Portal feature. Dan Boldo from the SCSM product team provides a quick walkthrough of the end user self-service portal and covers the essential web-parts and design principles. Next: Part 2. How to submit ... More...

TechNet Edge, MOF, Microsoft Operations Framework, SCSM, System Center Service Manager, ITIL, Incident Management, Videos, English, Vladimir Bakhmetyev, Zune, iPod
System Center Service Manager 2010: Self Service Portal Feature (2/7) | TechNet Edge This is the second part in the series about the portal feature of SCSM 2010 Beta 2. Dan Boldo from the System Center Service Manager (SCSM) product team shows how user creates a request through the self-service portal, and in the next video we’ll see how it looks from the IT side. Next: Part 3. How ... More...

TechNet Edge, MOF, Microsoft Operations Framework, SCSM, System Center Service Manager, ITIL, Incident Management, Videos, English, Vladimir Bakhmetyev, Zune, iPod