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TechNet Video > Media > Videos > Microsoft IT Helpdesk – A Face-to-Face Revolution

Microsoft IT Helpdesk – A Face-to-Face Revolution

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About This Video

Microsoft Information Technology (Microsoft IT) Tech Link centers provide Microsoft employees and vendors with a walk-in location where they receive face-to-face troubleshooting support from the Microsoft IT group's (MSIT) personnel. Utilizing Tech Link enables users to receive timely resolutions to their software and hardware issues, and examine and test the most-current MSIT-approved hardware. This improves user satisfaction, and employee and corporate productivity.



Published Date: May 11, 2011
Presented By: Microsoft IT Showcase

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