Microsoft Virtual Academy: Configure & Deploy Service Delivery & Automation with System Center 2012 SP1 - Part 2–Self-Service & Systems Automation
In this module you will learn how System Center 2012 Service Pack 1 (SP1) has been enhanced to support Windows Server 2012 and SQL Server 2012 through simplified configuration and deployment of the service delivery and automation layers. You will see how the concepts of standardization and self-service are used to drive efficiency in IT service management. Next you will learn how importing data and runbooks can enable self-service and automation through connecting the Orchestrator and Service Manager components of System Center, along with new Integration Packs for automation across clouds. This consistent view of the datacenter across different components provide configuration item visibility across the infrastructure and can be enhanced by the Cloud Services Process Pack to provide new Service Catalog content. You will also learn about self-service through service catalog and role-based access to the simplified self-service catalog. Finally you will see the customizable chargeback and reporting features.
This video is part of the Microsoft Virtual Academy (MVA). The MVA is a free program delivering structured learning paths for IT Professionals on various Microsoft products and solutions.
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Published Date: January 08, 2013
Presented By: Microsoft Virtual Academy
Tags: Zune , iPod , Media , Microsoft Virtual Academy , Homepage , Screencasts , TechNet Edge , TechNet Video , MVA , Symon Perriman , Brannan Matherson , System Center 2012 , SC2012 , Private Cloud , System Center