System Center Service Manager 2010: Self Service Portal Feature (3/7)
This is the part #3 in the series focused on System Center Service Manager (SCSM) 2010 Beta 2 Portal feature.
Dan Boldo from the SCSM product team shows how the request created by a user, looks from the analyst perspective (i.e. from the admin console)
Next: Part 4. How to import packages from Configuration Manager to Service Manager
Previous: Part 2. How to submit a request using self-service portal
Published Date: September 28, 2009
Presented By: Vladimir Bakhmetyev
Tags: TechNet Edge , MOF , Microsoft Operations Framework , SCSM , System Center Service Manager , ITIL , Incident Management , Videos , English , Vladimir Bakhmetyev , Zune , iPod