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Windows 7 End User Experience Reduces Support Costs

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At Microsoft, the deployment of Windows 7 led to an improved end user support experience, resulting in decreased Helpdesk costs. New diagnostic features, improved software and hardware compatibility, and an investment in self service support content supported an accelerated adoption rate.

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Published Date: July 21, 2009
Presented By: Microsoft IT Showcase

 

 

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Video: WMV | MP4