| Q. | Can I install the Windows Server 2003 R2 trial software on multiple computers? |
| A. | Yes. One product key can be used to install the Windows Server 2003 R2 trial software on up to 4 computers. |
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| Q. | How long will the Windows Server 2003 R2 trial software be valid? |
| A. | The Windows Server 2003 R2 trial is valid for 180 days or for the remainder of your Windows Server 2003 SP1 trial software period, if you're installing Windows Server 2003 R2 on a computer that is already running Windows Server 2003 SP1. |
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| Q. | What do I do if I get a "Product Key Invalid" error? |
| A. | Verify that you have Windows Server 2003 SP1 trial software installed on your computer before you begin to download the Windows Server 2003 R2 trial software. Note that Windows Server 2003 R2 trial software only works on servers running trial versions of Windows Server 2003 SP1. |
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| Q. | Can I install Windows Server 2003 R2 trial software on a computer that is running Windows Server 2003 with SP1? |
| A. | No, the trial version of Windows Server 2003 with SP1 is a prerequisite for the Windows Server 2003 R2 trial software. |
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| Q. | When must I activate the Windows Server 2003 R2 trial software? |
| A. | You have 14 days from the time you install the trial software on a computer to activate the trial software online or by phone. |
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| Q. | Where is my unique product key? |
| A. | Your unique product key is included in the same order confirmation e-mail you received, which includes the link to download the trial software. |
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| Q. | Is the Windows Server 2003 R2 trial software available in languages other than English? |
| A. | At the moment, the Windows Server 2003 R2 trial software is available only in English. Localized versions of the Windows Server 2003 R2 trial software may be available in some locales. We will provide information about non-English versions of the trial software as they become available. |
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| Q. | Is the Windows Server 2003 R2 trial software available on CD? |
| A. | No,Windows Server 2003 R2 release candidate software is available only as a download. |
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| Q. | Am I required to activate Windows Server 2003 R2 trial software? |
| A. | Yes. After you install Windows Server 2003 R2 trial software, you have 14 days to activate the product. |
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| Q. | I recently installed the 180-day trial version of Windows Server 2003 R2. When I buy the full version of this software, will I have to install it over the trial software? |
| A. | Yes. After the 180-day trial period, you will have to install the full version (that is, non-evaluation) product. |
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| Q. | Can I use the Product Key that is included when I buy a copy of the full version (that is, non-evaluation) product to remove the 180-day limit instead of installing the full version product? |
| A. | No. You must install the full version of the product. The new Product Key will not override the 180-day limit on the evaluation software. When you install the full version product, select the Upgrade option when prompted during setup. This will keep the settings you established when you installed the evaluation version of the software. |
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| Q. | If I installed Windows XP Professional on a server running the evaluation version of Windows Server 2003 R2, will Windows XP Professional be removed when the 180-day limit on the Windows Server 2003 R2 software is reached? |
| A. | Yes, if you installed them on the same partition. |
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| Q. | What is the difference between an upgrade and a clean installation? |
| A. | An upgrade retains your previous settings and is the recommended option when upgrading from the evaluation copy to the retail version of Windows Server 2003 R2. A clean installation removes all previous settings from the system. |