The local metabase cannot be accessed
[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at https://go.microsoft.com/fwlink/?linkid=34707.]
Topic Last Modified: 2010-10-18
Microsoft® Exchange Server 2007 Setup cannot continue because it was unable to read data from the local metabase.
Exchange 2007 Setup requires that the installation of the Mailbox Server or Client Access roles be able to read from the Internet Information Services (IIS) metabase.
The IIS metabase includes information that affects Microsoft Exchange, such as protocol settings for HTTP, virtual directories for mailbox and mobile device access, and HTTP security settings.
To resolve this issue, verify that IIS is correctly installed, and then rerun Microsoft Exchange Setup.
To verify that IIS is correctly installed, see the following resources:
Microsoft TechNet topic, "Troubleshooting IIS 6.0 (IIS 6.0)"
Microsoft Knowledge Base article 240225, "Description of Adsutil and MetaEdit Utilities Used to Modify the Metabase" (https://go.microsoft.com/fwlink/?linkid=3052&kbid=240225).
Microsoft Knowledge Base article 317678, "HOW TO: Restart Internet Information Services (IIS) on Exchange 2000 Server" (https://go.microsoft.com/fwlink/?linkid=3052&kbid=317678).
If the guidance in these resources does not resolve the issue, you may have to uninstall and then reinstall IIS.
To uninstall IIS using Add or Remove a Windows Component in Control Panel
On the Start menu, click Control Panel.
Double-click Add or Remove Programs.
Click Add/Remove Windows Components.
In the Components list, click the Application Server check box.
Click Details.
Click Internet Information Services Manager.
Click Next.
Click Finish when IIS is uninstalled.
To install IIS by using Control Panel
On the Start menu, click Control Panel.
Double-click Add or Remove Programs.
Click Add/Remove Windows Components.
In the Components list click the Application Server check box.
Click Details.
Click the Internet Information Services Manager check box.
Click OK until you are returned to the Windows Component Wizard.
Click Next. Then, complete the Windows Component Wizard.