Managing Changes and Activities in Servicer Manager 2010

Applies To: System Center Service Manager 2010 SP1

IT departments must manage changes to their IT environment and the risk associated with such changes. The change management features in System Center Service ManagerĀ 2010 help you manage change by providing repeatable, predictable, and measured processes to implement change.

The topics in this section are organized according to common change management scenarios. Even though the sample scenarios refer to a fictitious organization, Woodgrove Bank, the scenarios and steps are based on real use and describe how to use the change and activity management features in Service Manager.

In This Section

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