Download Service Manager 2010 SP1 Documentation
Applies To: System Center Service Manager 2010 SP1
Use the links in the following table to find documentation that you can download and print to help you deploy, operate, and maintain System Center Service Manager 2010 SP1.
Document |
Description |
Link |
System Center Service Manager 2010 SP1 Planning Guide |
This guide helps you understand the hardware and software requirements as well as software roles you need to prepare for Service Manager before deployment it for use in your organization. Also in this guide are general guidelines that can help you plan for the better hardware and software performance and scalability. |
|
System Center Service Manager 2010 SP1 Deployment Guide |
This guide helps you deploy System Center Service Manager 2010 in one of several different scenarios. The scenarios range from a simple one-computer scenario to a four-computer scenario that is designed to support production-type environments. In addition, this guide shows you how to register a Service Manager management group with the Service Manager data warehouse so that you can generate reports. |
|
System Center Service Manager 2010 SP1 Administrator’s Guide |
This guide describes concepts that are important to Service Manager administrators, and it includes procedures that Service Manager administrators must perform to configure Service Manager. |
|
System Center Service Manager 2010 SP1 Operations Guide |
This guide provides information about how to use the Service Manager console for day-to-day tasks that you perform to manage service desk functions for your organization’s computer infrastructure. |
|
System Center Service Manager 2010 SP1 Authoring Guide |
This guide describes the use, authoring, and customization of management packs, which allow for customizations in System Center Service Manager 2010. |
|
System Center Service Manager 2010 SP1 Disaster Recovery Guide |
This guide provides information to help you develop a recovery plan for potential software and equipment failures and to help you recover from disasters that might affect your Service Manager management server. |
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System Center Service Manager 2010 SP1 Upgrade Guide |
This guide provides information to help you develop a plan to upgrade to Service Manager SP1 from the initial Service Manager version. |
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System Center Service Manager Job Aids |
Job aids are worksheets and resources that can help you create your deployment plan for Service Manager 2010 and to understand how MOF processes relate to Service Manager. They are designed for you to customize. |
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Archived System Center Service Manager 2010 Documentation |
This file contains all documentation written for the initial release of Service Manager 2010. |
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