Introduction
Applies To: Exchange Management Pack, Exchange 2000 Management Pack
The Exchange Server Management Pack Guide for MOM 2005 explains how to use the Exchange Management Pack to monitor and maintain messaging resources.
This guide introduces Microsoft® Operations Manager (MOM) 2005 and explains how the Exchange Management Pack integrates with MOM 2005. You can then read about deployment and upgrade options and the configuration of the Exchange Management Pack. You will also learn how the Exchange Management Pack monitors the performance, availability, and security of your Exchange servers. There is also a section on troubleshooting the Exchange Management Pack.
For specific information about MOM 2005, see the MOM 2005 product documentation (https://go.microsoft.com/fwlink/?linkid=35627).
On This Page
What Will You Learn from This Guide?
Who Should Read This Guide?
What Technologies Does This Guide Cover?
How Is This Guide Structured?
What Will You Learn from This Guide?
This guide provides a product overview, combined with a deployment guide and a quick reference, so that you can select the sections of interest to you. For example, if you are interested in an upgrade from the Exchange 2000 Management Pack, you can ignore the chapter that provides a product overview. Or, if you are deploying Microsoft Operations Manager (MOM) and the Exchange Management Pack for the first time, you might want to read this guide from start to finish.
This guide provides detailed answers to the following questions:
What is the minimum information that you must know to get up and running quickly?
What are the key components in a MOM 2005 infrastructure?
How does the Exchange Management Pack integrate with MOM 2005?
What are the components in the Exchange Management Pack that let you to monitor and maintain an Exchange 2003 organization of any complexity?
How do you deploy, secure, and configure the Exchange Management Pack?
How do you upgrade an existing Exchange 2000 Management Pack deployment?
How do you use the Exchange Management Pack to monitor individual servers and server clusters running Exchange Server 2003?
Which Exchange 2003 components and services can you monitor with the Exchange Management Pack?
How do you troubleshoot problems with the Exchange Management Pack?
Who Should Read This Guide?
This guide is for messaging administrators who are responsible for running an Exchange 2003 organization. Running an Exchange 2003 organization involves doing daily tasks, such as monitoring disk space or message queues, which the Exchange Management Pack can do automatically. System designers and strategists who plan to develop a fully automated monitoring solution for Exchange 2003 will also find valuable information in this guide.
The following describes the roles and responsibilities of the audience:
IT architects, who design and deploy systems management solutions in environments with complex Exchange 2003 organizations.
IT consultants, who help customers to optimize and automate daily Exchange 2003 operations.
Messaging and system administrators, who monitor and maintain an Exchange 2003 organization.
What Technologies Does This Guide Cover?
This guide assumes that you are familiar with the key concepts and features of Exchange Server 2003 and with designing and planning an Exchange 2003 organization. For information about planning, see Planning an Exchange Server 2003 Messaging System (https://go.microsoft.com/fwlink/?linkid=21766).
This guide covers the following Exchange 2003 components:
The Exchange Management Pack for Microsoft Operations Manager 2005
Exchange 2003 components and services that can be monitored with the Exchange Management Pack
You should note that this guide covers configuration information for both the full version of MOM 2005 and the MOM 2005 Workgroup Edition. The MOM 2005 Workgroup Edition does not provide reporting or data warehouse features.
How Is This Guide Structured?
This guide is structured according to the processes you would typically follow when planning a deployment of the Exchange Management Pack to automate daily operational tasks in an Exchange 2003 organization with multiple servers. The general approach is first to familiarize yourself with the Exchange Management Pack in Chapter 1, next to understand the fundamental benefits and steps to quickly get up and running in Chapter 2, and then to gather details regarding how to deploy, secure, and configure the Exchange Management Pack in a Microsoft Operations Manager 2005 infrastructure in Chapter 3, and then to start monitoring Exchange servers in Chapter 4. The final chapter gives you information that you can use to identify and resolve problems with the Exchange Management Pack.
Chapter 1 "Exchange Management Pack Quick Start Guide"
This chapter covers the fundamental information and steps that you must know to quickly get the Exchange Management Pack deployed and configured. It is purposefully high-level and intended as a quick reference guide. Details regarding the Exchange Management Pack, deployment, security, configuration, and monitoring are provided in subsequent chapters.
Chapter 2 "Exchange Management Pack Overview"
This chapter provides an overview of the Microsoft Operations Manager 2005 infrastructure, explains how the Exchange Management Pack integrates with MOM, and discusses possible monitoring topologies. You can also read about the components of the Exchange Management Pack and how they are used for system monitoring. To understand the material in this chapter, you must have experience in deploying and managing an Exchange organization. For more information, or to get a better understanding of Exchange 2003 administration and management, see the Exchange 2003 Technical Documentation Library (https://go.microsoft.com/fwlink/?linkid=21277 ).
Chapter 3 "Deploying the Exchange Management Pack"
This chapter covers details about how to deploy the Exchange Management Pack, including planning, installation, security, and configuration using the Configuration Wizard. For the purposes of this chapter, it is assumed that you are operating a new or existing Exchange organization, and have installed MOM. For additional information about installing MOM, see the MOM 2005 product documentation (https://go.microsoft.com/fwlink/?linkid=35627).
Chapter 4 "System Monitoring with the Exchange Management Pack"
This chapter discusses the Exchange architecture, service dependencies, and interactions to identify those components that you can monitor with the Exchange Management Pack. It is assumed that you understand system management tasks such as server configuration and user administration.
Chapter 5 "Troubleshooting the Exchange Management Pack"
This chapter covers troubleshooting the Exchange Management Pack. It is assumed that you are familiar with monitoring and performance tools such as event log and System Monitor.
Appendix A "Script Dependencies"
This appendix shows the rules and dependencies for Exchange 2003 scripts in the Exchange Management Pack.
Appendix B "Monitoring Important Exchange 2003 Components"
This appendix describes the services that run on an Exchange server and the general monitoring guidelines used by the Exchange Management Pack when monitoring those services.
Appendix C "Resources"
This appendix contains links to additional resources that can help you maximize your understanding of Exchange Server 2003 and Microsoft Operations Manager.