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Configuration Group Health Report: Sample Report

Updated : March 3, 2004

This report creates a broad overview of the design of a configuration group for a given week. It tracks statistics for alerts where Process Rule Groups are installed, and for computers in a computer group. This sample report is populated with generic operational data where the configuration group has only the Microsoft Operations Manager management pack installed.

Configuration group GUID: {F5DDE47B-01F3-4484-816C-3940FCEEF7DA}

MOM Build number: 2506

Number of events this week: 6025

Number of alerts this week: 16039

Number of perf counters this week: 1030

Top 20 Alerts by volume

Rule ID

Rule Name

# of alerts this past week

3B5C543B-35B9-4EEA-9788-6B544E13CF97

Unable to open the MOM Server TCP Port

2567

D4239FF9-B92D-4032-8274-00819CEB59DB

Unable to write state to disk - Missing event rules may fail

2000

96536AE3-77C1-4752-BEE8-0176A020D001

Agent connection refused - Mutual Authentication is not enabled

1345

BAEE530B-1277-46F3-8D60-03AD8229CAB9

The agent attempted to send data on behalf of another device but was not authorized to do so

1091

6CA52409-F402-4AAD-B946-044BF9909613

Agent Install Failure

827

5C6EE2C1-C412-408D-909A-05DB0684B3DF

Overrides - An invalid override has been specified

712

B12D4E88-D825-4786-B50A-78FF41C28257

The agent action account settings are missing

530

A3D17B3B-0F5C-4974-90AD-0B7666A5EE7E

Agent connection refused - The MOM Server is configured to refuse MOM 2000 or earlier agents

530

0EA6BC80-1CB0-4F67-AC02-93424A33E6AD

Mail didn't reach some or all the recipients

495

3B8BDB7F-706C-4B66-8C7D-114E1CBE4E1A

Unable to write state to disk - Event consolidation rules may fail

426

530746A0-161C-4998-A4DA-95F81C12A9A1

MMPC error retrieving data

328

B6A7EC6E-DD29-491B-A152-99535DA01CAA

Tasks - Task execution failed

316

21D34E10-3E2B-4163-BF2E-155A42E1EFFE

MMPC experienced a unrecoverable forwarding error

301

CB5CF1B8-BC5F-4310-AD33-16A733FF8641

Internal service monitoring failed

289

CD25843C-696C-4957-A780-16CE76BAAA32

MMPC initialization error

285

1005AC7B-9B15-4FB3-A6A8-17D7B348059F

Application Log Provider - Unable to access registry

231

8D8F46FF-E5EE-43A2-978A-183669225371

The agent stopped requesting configuration settings

222

94BC542B-5D50-4A11-9CD4-1D02F3AD35ED

The agent was unable to read or write the local cache

190

B2144315-90FC-48F1-AC6B-1D3C3F109FD8

The agent received new settings but was unable to read them - cached settings will be used

187

25F35655-A9FB-48F3-BFE2-2505431FD8E8

MMPC previous error while updating data has been resolved

176

Installed PRG enabled/disabled

PRG

Enabled/Disabled

Microsoft Operations Manager

Enabled

Operations Manager 2004

Enabled

Agent

Enabled

Database

Enabled

Report Server

Enabled

Server

Enabled

Microsoft Operations Manager Connector Feature Pack

Enabled

Marks Alerts for forwarding to MOM Master config group

Disabled

MOM to MOM Product Connctor

Enabled

Number of computers installed per computer group

CG

Count

Microsoft Operations Manager 2004 Agents

20

Microsoft Operations Manager 2004 Databases

2

Microsoft Operations Manager 2004 Report Servers

1

Microsoft Operations Manager 2004 Servers

2

MOM to MOM Product Connectors

2

Top 20 Alerts with the longest average time to resolve

Rule ID

Rule Name

# of alerts this past week

Average time to resolve (minutes)

Maximum time to resolve (minutes)

Minimum time to resolve (minutes)

944112B6-AC99-46CE-A96E-B1581F461ABA

Unable to write configuration settings to registry

137

398

909

25

5729EAD4-1CC1-42EF-8A4B-B5A10E1F960E

WMI Provider - A WMI rule failed

20

349

1234

3

D80FFEDC-0320-4661-B92F-BDD54BED93DB

MMPC unrecoverable error while retrieving data

124

323

350

313

AD61460D-7DDA-4C03-9786-CC356B4433C1

MAPI is not installed or is improperly installed

159

280

2098

190

4C3815BB-E092-4CD9-9528-D662C458E081

A script hung or exceeded its specified timeout

2

203

400

190

C32602CB-FE53-4C32-B9DA-D80847DF22E1

MMPC processing error

135

198

578

196

3B8BDB7F-706C-4B66-8C7D-114E1CBE4E1A

Unable to write state to disk - Event consolidation rules may fail

426

140

166

130

EB7F9BA9-1C1F-4B2A-84C3-2AB27A2D8160

Tasks - The agent received corrupt tasks - no tasks will be executed

34

133

156

98

A3D17B3B-0F5C-4974-90AD-0B7666A5EE7E

Agent connection refused - The MOM Server is configured to refuse MOM 2000 or earlier agents

23

131

179

111

647AEFF0-FD79-4C43-B00D-72677EA252A7

MMPC service down

136

129

135

120

B12D4E88-D825-4786-B50A-78FF41C28257

The agent action account settings are missing

530

128

659

39

322F0C7C-00C7-4D04-A727-8ACBC22109D5

Computer Discovery - Invalid discovery data specified

88

117

892

89

CF22CA25-6A29-4F76-B328-5B9F413CBC72

MMPC error updating alert, does not exist in Master config group

13

105

166

91

B2144315-90FC-48F1-AC6B-1D3C3F109FD8

The agent received new settings but was unable to read them - cached settings will be used

187

99

235

35

BA49531A-246A-43E1-AC19-275108ECBB2B

Windows Event Log - Unable to read an event log

26

92

100

3

EE6C28C1-8EF8-49C3-947B-374ADA479825

SQL Server Reporting Services unavailable

74

87

421

78

1005AC7B-9B15-4FB3-A6A8-17D7B348059F

Application Log Provider - Unable to access registry

231

85

318

67

C3A68CAA-6499-4592-8A90-D82C6290DA15

The server received invalid or corrupt network data which may indicate a security problem

159

79

99

60

F65A1086-BF0A-477F-926D-DA89B1C407E0

Error loading configuration data from the database

45

77

145

70

E02AD3AA-D9D6-4EC6-823D-DB1668A59855

Application Log Provider - Can't read IIS metadata

80

73

983

50

4F634E1A-9568-4287-AF94-DBC24C3ADF8B

Machine failed to be set for agentless management

21

72

76

68

 

Top 20 Alerts with the largest total operational cost (average time to resolve x # of alerts)

Rule ID

Rule Name

# of alerts this past week

Average time to resolve (minutes)

Maximum time to resolve (minutes)

Minimum time to resolve (minutes)

D4239FF9-B92D-4032-8274-00819CEB59DB

Unable to write state to disk - Missing event rules may fail

2000

68

56

20

3B8BDB7F-706C-4B66-8C7D-114E1CBE4E1A

Unable to write state to disk - Event consolidation rules may fail

426

140

166

130

C3A68CAA-6499-4592-8A90-D82C6290DA15

The server received invalid or corrupt network data which may indicate a security problem

159

79

99

60

DCD48A7C-E22B-4ADC-B251-D0E5279B2D47

The agent received invalid or corrupt network data

409

29

34

25

2A358AF3-2803-4324-AA80-4FE95300E928

Agent connection refused - Agent and server security configuration settings do not match

174

68

1987

50

02F3E4A0-BEB6-4666-ABDF-B193B0650D50

A script failed to set the value of an alert property

167

71

345

23

71F628C6-1007-4759-8DDD-524539A574DD

MMPC incorrect configuration

166

71

547

19

6BC0B084-1644-4592-BCE4-5E68462F9B7E

Unable to open the MOM Server UDP Port

156

70

237

45

19C2A4F0-2CD1-4E56-8CA8-6DE5AE3ACC87

MMPC experienced an error retrieving the configuration data from the database

159

68

100

50

503B81CA-0D37-459D-A468-6E4EE5C70AA0

The agent experienced a communication failure when communicating with one or more consolidators

152

71

98

64

96536AE3-77C1-4752-BEE8-0176A020D001

Agent connection refused - Mutual Authentication is not enabled

1345

8

10

6

3E6E651A-0DCA-4362-BE4B-6EB77F9A9841

MMPC zone -> master alert never acknowledged as received

149

70

78

60

8D8F46FF-E5EE-43A2-978A-183669225371

The agent stopped requesting configuration settings

155

66

78

21

94BC542B-5D50-4A11-9CD4-1D02F3AD35ED

The agent was unable to read or write the local cache

190

53

1765

22

F591BBC6-4CB6-4F46-B891-3D26E0E44B4C

The rule response failed to execute

139

64

134

78

00860310-21E9-41CC-B614-B7AA7BE52F5F

A script failed

121

67

156

59

996B5310-50FD-4C42-AC43-D5235B01D6A8

MMPC unrecoverable error while updating master configuration group

119

71

109

67

DF5F84FF-54E2-4C81-B476-D7B2F030359F

Computer Discovery - Database access server (DAS) error

117

68

65

72

Microsoft collects the configuration data to understand the customers' environments. In addition, these reports help Microsoft determine what extra processing rule groups or Management packs are needed to help our customers lower the total cost of monitoring their networks.  
Read the Microsoft Operations Manager privacy policy.  

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