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Work Smart Productivity Guidance

Microsoft IT created Work Smart productivity guides to bridge the gap between technology and users. Work Smart guides provide employees with scenario-based, best-use productivity aids on Microsoft products and technologies. Download customizable versions of Work Smart materials to use as samples and reusable templates that specifically address the scenarios and processes in your information worker environment. Learn more about Work Smart and Microsoft’s approach to productivity training in this 10-minute Work Smart Video.

The guides are listed individually on this page or, for your convenience we’ve bundled all the guides in the Work Smart Zip Download file.

  • Explore Windows 8.1
    This guide provides a high-level overview of the user interface of the Windows 8.1 operating system. Windows 8.1 features address the mobility, security, management, and virtualization needs of today’s business users. This guide provides instructions for touch, mouse, and keyboard access to Windows 8.1 features.
    Updated July 01, 2014
  • Creating a Portable Windows 8 Environment with Windows To Go
    Windows To Go is a new feature in the Windows 8 Enterprise operating system that you can use to provision a USB drive with a complete, managed Windows 8 system image. You can insert the USB drive (known as a Windows To Go workspace) into any Windows 7–based or Windows 8–based host computer to boot and run a managed Windows 8 system without installing any software on the host computer. This guide shows you how to create a Windows To Go workspace.
    May 16, 2014
  • Get Started: Office 365
    Read this guide to see how to use your Office 365 account to its fullest potential by checking email through Microsoft Outlook Web App, sharing files, and using Office 365 on mobile devices.
    May 16, 2014
  • Go Paperless by Using OneNote 2013
    The Microsoft OneNote 2013 note-taking program can help support corporate initiatives to reduce employee dependence on paper and printed documents. This guide gives you a quick primer on OneNote 2013 so you can join the paperless revolution.
    May 16, 2014
  • Save and Share Files in the Cloud by Using OneDrive for Business
    Microsoft OneDrive for Business is your professional document library—the business version of the OneDrive consumer service. OneDrive for Business uses Microsoft Office 365 hosted productivity software (Microsoft SharePoint Online) to store and organize your work files in the cloud.
    When you store your files in the cloud, it’s easy to share them with your coworkers so that they can review or edit the content. Sharing files this way is much more efficient than attaching them to email messages. OneDrive for Business also makes it easy to access and sync your files from anywhere and from multiple devices, even when you’re not on the corporate network.
    May 16, 2014
  • SharePoint Online 101
    This guide describes how to create and customize a team site by using Microsoft SharePoint Online. You can also use the content in this guide to customize other types of sites that you create by using SharePoint Online.
    May 16, 2014
  • Successful Meetings with Lync 2013
    Traditional meetings can be a challenge when people are dispersed across worldwide locations. Communications technology can overcome this physical boundary by allowing people to attend meetings from any location by using Internet or phone access. In addition, by understanding the best practices for conducting meetings and productively using Microsoft Lync 2013 communications software, you can make your meetings more efficient and effective.
    May 16, 2014
  • Using Lync-Skype Connectivity
    Microsoft Lync Server 2013 supports connectivity with Microsoft Skype software. From the living room to boardroom, Lync-Skype connectivity helps improve communication and productivity. With Lync-Skype connectivity, Skype users and Lync users can add each other as contacts, exchange instant messages (IMs), and make audio calls.
    May 16, 2014
  • Get Started: Microsoft Excel 2010
    Use this guide to learn about some of the features that are available in Microsoft Excel 2010 spreadsheet software.
    May 15, 2014
  • Get Started: Microsoft Word 2010
    Use this guide to learn about some of the features that are available in Microsoft Word 2010.
    May 15, 2014
  • Overview: Microsoft OneNote 2010
    You can use this guide to learn about the features in the Microsoft OneNote 2010 note-taking program, and how to use them.
    May 15, 2014
  • What’s New in Access 2013
    With Microsoft Access 2013 database software, you don’t have to be a developer to quickly create custom browser-based apps. Access apps reliably solve business or departmental needs like contact management, customer billing, and order tracking. Access makes sure that end users can find features and commands, so you can focus on simple changes to fit your business needs.
    You can control your Access apps by using a Microsoft SharePoint site in a browser, through Microsoft Office 365 hosted productivity software. Data is stored in Windows Azure SQL Database or Microsoft SQL Server software to help keep your data secure and scalable.
    May 15, 2014
  • What’s New in Office Professional Plus 2013
    Microsoft Office Professional Plus 2013 transforms how you work. Each application offers a start experience that gets you going quickly. You can open an existing document in a flash or use a template to jump-start the creation of a new file. It’s also much easier to share and collaborate. You can use new features like Microsoft OneDrive for Business to save and share your files right from your Office applications.
    The Office 2013 applications are also more closely aligned with each other, so you have a consistent experience from one application to another.
    May 15, 2014
  • What's New in Excel 2013
    The first thing that you see when you open Microsoft Excel 2013 spreadsheet software is a new look. It’s cleaner, but it’s also designed to help you get professional-looking results quickly. You’ll find many new features that help you draw more persuasive pictures of your data, guiding you to better, more informed decisions.
    May 15, 2014
  • What’s New in Lync 2013
    Microsoft Lync 2013 communications software offers a clean look to help you communicate quickly and easily. In Lync 2013, it’s easier than ever to start an instant message (IM) or a call. You can start a video call by using just one click and even see a preview of your own video in the invitation. You can also quickly upgrade from one type of call to another.
    Lync 2013 adapts to your own personal workflow, whether you’re in the office, at home, or on the go. Lync 2013 also provides new and useful ways to organize your contacts so that you can quickly find the right people to help you accomplish your work.
    May 15, 2014
  • What's New in OneNote 2013
    The Microsoft OneNote 2013 note-taking program is a digital notebook for capturing, storing, and sharing all kinds of information—notes, pictures, webpages, and media. You can access your OneNote information wherever you go, on your favorite devices. Create notes, sketch a diagram, record a lecture, and connect them to related presentation files, photos, videos, web links, charts, and more, right in your notes.
    The first thing you’ll see when you open OneNote 2013 is a fresh, clean look that helps you focus on your thoughts and ideas instead of the interface. Full integration with the cloud through Microsoft OneDrive for Business means that you can free your files from your computer’s hard drive. Access your notes on OneDrive for Business from your tablet or Windows Phone, or from virtually any browser.
    May 15, 2014
  • What's New in Outlook 2013
    The first thing that you see when you open the Microsoft Outlook 2013 messaging and collaboration client is a new look. It’s cleaner, but it’s also designed to help you focus on what’s important by providing a clear view of email, calendars, and contacts.
    May 15, 2014
  • What's New in PowerPoint 2013
    The Microsoft PowerPoint 2013 presentation graphics program has a new look. It’s cleaner and primed for use on tablets, so you can swipe and tap your way through presentations. Presenter View automatically adjusts your projection setup, and you can even use it on a single monitor. Themes come with variations, which makes it easy to find the look that you want. And when you’re working with other people, you can reply to comments and have meaningful conversations where they matter most.
    May 15, 2014
  • What's New in Word 2013
    In Microsoft Word 2013, you can do more with your docs: add an online video, open a PDF file in Word and reuse the content, and align pictures and diagrams with minimal fuss. The Reading View is clean and distraction-free—and it works great on tablets. Teaming up is better too, with connections to Microsoft OneDrive for Business and streamlined review features like Simple Markup view and reply comments.
    May 15, 2014
  • Collaborating by Using SharePoint Server 2010
    Microsoft SharePoint Server 2010 helps people share files and collaborate. It’s designed to work effectively with other technologies, including the Microsoft Office applications. Use this guide to learn about the features and capabilities of SharePoint Server 2010.
    May 14, 2014
  • Get Started: Microsoft Office 2010 User Interface
    You can use this guide to learn how to use the features of the ribbon and other elements of the Microsoft Office 2010 user interface (UI).
    May 14, 2014
  • Get Started: Microsoft Outlook 2010
    You can use the Microsoft Outlook 2010 messaging and collaboration client to manage your email messages. This guide describes some of the features in Outlook 2010.
    May 14, 2014
  • Get Started: Microsoft PowerPoint 2010
    Use this guide to learn about some of the features of the Microsoft PowerPoint 2010 presentation graphics program.
    May 14, 2014
  • Successful Meetings with Lync 2010
    Traditional meetings, large and small, can be a challenge when people are spread out over long distances and include internal and external participants. Communication technology can overcome physical boundaries by allowing people to attend from any location by using Internet or phone access. By understanding best practices and using Microsoft Lync 2010 communications software, you’re on your way to conducting or participating in successful meetings.
    May 14, 2014
  • Windows 7 New Features Get Started
    The Windows 7 operating system offers several features to help you work faster and more efficiently. For example, Windows 7 helps you quickly access the files, folders, and programs that you use most. It simplifies how you navigate around your desktop and taskbar, and it enhances search capabilities. Backup and restore features help you manage and protect your files and data.
    May 14, 2014
  • Work Smart: Lync 2013 for Windows Phone 8
    This guides describes how to use Lync 2013 for Windows Phone. Lync 2013 for Windows Phone is an app that brings Lync presence, instant messaging (IM), voice, and video capabilities to your mobile device.
    July 8, 2013
  • Work Smart: Extend Your Productivity (and Have Fun!) with Windows Phone 8
    Windows Phone 8 provides new features that bring you closer to the people, places, and things you care about. Simple refinements make your phone a delight to use every day and new safeguards help keep your data secure.
    June 24, 2013
  • Work Smart: Go Paperless with OneNote 2013
    OneNote 2013 can help support corporate initiatives to reduce employee dependence on paper and printed documents. This guide gives you a quick primer on OneNote 2013 so you too can join the paperless revolution!
    June 20, 2013
  • Using Windows 8 Client Hyper-V
    Client Hyper-V is the virtualization technology built into Windows 8. Client Hyper-V is the same virtualization technology previously available only in Windows Server. A similar functionality in Windows 7 is called Windows XP Mode. Client Hyper-V enables you to run more than one 32-bit or 64-bit x86 operating system at the same time on the same host computer. But instead of working directly with the computer’s hardware, the operating systems run inside a virtual machine (VM). Hyper-V enables developers and IT professionals to easily maintain multiple test environments and provides a simple mechanism to quickly switch between these environments.
    March 19, 2013
  • Capture and Share Whiteboard Photos with your Surface with Windows RT
    The portability and long battery life of your Surface with Windows® RT device make it easy to carry with you to meetings. Using Microsoft® OneNote®, Microsoft Outlook® 2013 and your tablet’s built-in camera, you can easily capture and share pictures of the whiteboard diagrams from your meetings.
    February 8, 2013
  • Reading and Reviewing using OneNote on Your Surface with Windows RT
    The portability and long battery life of your Windows® RT device make it easy to carry with you. Use Microsoft® OneNote® throughout the day on your work PC to organize your reading, then sync your OneNote with your Windows RT-compatible device and take your reading with you on the airplane, at the doctor’s office, or wherever you find yourself with a little free time.
    February 8, 2013
  • Take Quick Notes with a Stylus and Your Surface with Windows RT
    The portability and long battery life of your Microsoft® Surface™ with Windows® RT device make it easy to carry with you. Add a capacitive stylus, the Microsoft OneNote® Windows Store app, and the excellent support for handwriting recognition included and you’ll have a quick, natural way to take notes on the go.
    February 8, 2013
  • Work Smart: Exploring Windows 8
    This guide provides a high-level overview of the exciting new features in the Windows 8 user interface.
    October 16, 2012
  • Work Smart: Backing Up Your Data and Settings
    This guide provides information on how to set up and use the new File History feature in Windows 8 or the IntelliMirror Redirection Service to back up your data.
    October 12, 2012
  • Work Smart: Connect a Microsoft Account (Windows Live ID) to Your Domain Account
    This guide discusses how, with Windows 8, you can connect your Microsoft account to your corporate domain account. By connecting the accounts you can continue to sign in to your office PC with your domain (network) credentials, sync your Windows personalization settings across multiple PCs, and use a single sign-on for Windows Live services.
    August 21, 2012
  • Work Smart: Connecting Remotely Using Windows 8 DirectAccess
    This guide discusses how to connect remotely using Windows 8 DirectAccess, which enables you to seamlessly connect to the corporate network from any Internet-equipped remote location without having to establish a Virtual Private Network (VPN) connection.
    August 21, 2012
  • Work Smart: Protecting Data with Windows 8 BitLocker
    This guide discusses how to use Microsoft BitLocker Drive Encryption technology to protect your computer’s data, and prevents others from accessing your disk drives without authorization.
    August 21, 2012
  • Work Smart: Using Windows Internet Explorer 10
    Internet Explorer 10, included in Windows 8, offers two browser experiences, a touch-optimized, modern-style experience and a classic desktop, web-browsing experience. This guide provides detailed instructions for using the Internet Explorer 10 modern experience, provides useful tips for working across both experiences, and discusses security and privacy.
    August 21, 2012
  • Work Smart: Windows 8 Shortcut Keys
    This guide provides a quick reference to the shortcut keys in the Windows 8 Start screen.
    August 21, 2012
  • System Center 2012 Configuration Manager Get Started
    System Center 2012 Configuration Manager puts the management of your computer in your hands. You can use Configuration Manager to quickly and easily identify and install applications that are relevant to you based on your role, language, and location. You can also use Configuration Manager to manage the timing of installations and upgrades to avoid disruptions to your work.
    April 13, 2012
  • DirectAccess is Key to Microsoft IT Remote Access Strategy
    Microsoft IT has leveraged DirectAccess as its future in preferred remote access technology. DirectAccess is a new feature in Windows 7 and Window Server 2008 R2. With DirectAccess, users are always connected to the corporate network whenever they are connected to the Internet, and without having to use a VPN. This seamless and ubiquitous access method has resulted both significant end user and business benefits for Microsoft.
    March 30, 2012
  • E-Mail Basics: Managing E-Mail Get Started
    This guide describes several tips and tools that will help you take charge of your email.
    March 30, 2012
  • Environmental Sustainability Get Started
    Environmentally responsible IT business strategies continue to gain momentum across the industry. Microsoft IT has been addressing Environmental Sustainability issues for years but now has a single point of collaboration around these efforts in order to increase awareness and reduce the company’s overall carbon footprint.
    March 30, 2012
  • Outlook 2010 Get Started
    Use Microsoft Outlook 2010 to manage your e-mail messages. You can use this guide to learn about some of the new features in Outlook 2010.
    March 30, 2012
  • Outlook Web App Get Started
    Microsoft Outlook Web App (OWA) provides secure access to your Outlook email, calendar, contacts, tasks, and Global Address List - via the Internet. This guide explains how to log on to OWA and use OWA features.
    March 30, 2012
  • Protect Data with BitLocker Get Started
    Microsoft BitLocker Drive Encryption technology uses the strongest publicly available encryption to protect your computer’s data, and prevents others from accessing your disk drives without authorization. Additionally, the BitLocker To Go feature prevents unauthorized data access on your portable storage devices, including Universal Serial Bus (USB) flash drives, also known as “thumb drives.”
    March 30, 2012
  • Securing Your Computer
    Every computer at Microsoft is a gateway to the corporate network. Employees need to guard these gateways against intruders who might try to gain access to corporate resources. By adhering to Information Security Standards and following the best practices in this guide, you can help protect Microsoft against potential threats.
    March 30, 2012
  • Securing Your Windows Phone Get Started
    Windows Phones are powerful tools that enable you to work remotely by synchronizing to your corporate email and the corporate network. More and more employees work remotely and use Windows Phones and other mobile devices. However, protecting them is a challenge, because they are small and easily lost or stolen. This guide provides information on securing your Windows Phone.
    March 30, 2012
  • Using Windows Phone 7.5 Get Started
    Microsoft IT deployed Windows Phone 7 companywide to over 50,000 employees. Cross-company, Cross-team collaboration, planning, and focused marketing was the key to deploying and supporting Windows Phones successfully to employees around the world.
    December 12, 2011
  • Windows 7 on a Slate Device
    Learn how to use Windows 7 features on a slate device, using touch-friendly features in IE9, the tablet input panel, speech inputs and more.
    September 30, 2011
  • Office SharePoint Workspace Get Started
    Microsoft® SharePoint® Workspace 2010 is a client application that offers a seamless experience when you work online and offline with document libraries and lists on Microsoft SharePoint Server 2010 and Microsoft SharePoint Foundation 2010. Additionally, it conducts real-time, automatic, transparent synchronization of that content when you connect to the SharePoint server.
    November 30, 2010
  • Using Microsoft Forefront Identity Manager Get Started
    Microsoft Forefront Identity Manager (FIM) 2010 provides an integrated and comprehensive self-service group management and password reset solution. FIM 2010 simplifies the identity management landscape and enables group management through a Microsoft Office SharePoint Server 2007 portal and a Microsoft Office Outlook 2007 add-in.
    June 23, 2010
  • Collaborating with SharePoint Overview
    Collaborate effectively with SharePoint sites and features.
    April 16, 2009
  • Customizing SharePoint Sites Get Started
    Customize SharePoint sites with Web parts. Display libraries, documents, RSS feeds, and customize the left navigation menu (Quick Launch).
    April 16, 2009
  • Microsoft Office Tasks Get Started
    Use Outlook Tasks to organize your time and your work. Work across applications with Tasks integrated across Outlook, SharePoint, and OneNote.
    April 16, 2009
  • Outlook and SharePoint Integration Get Started
    Understand how you can use Outlook to work directly on SharePoint resources.
    April 16, 2009
  • Outlook and SharePoint Integration Overview
    Understand how you can use Outlook to work directly on SharePoint resources.
    April 16, 2009
  • Outlook E-Mail Signatures Get Started
    Office Outlook 2007 e-mail signatures enable you to create a brief description of yourself for the benefit of those you correspond with.
    April 16, 2009
  • Work Smarter on Microsoft Office Documents Checklist
    Streamline your work with the 2007 Microsoft Office documents, using seven tips to help you become more productive.
    April 16, 2009
  • Work Smarter with E-Mail and Tasks Checklist
    Use Microsoft Office Outlook 2007, Office Outlook Web Access (OWA), and Outlook Tasks, to make your work and collaboration with others easier and more effective.
    April 16, 2009
  • Work Smarter with SharePoint 2007 Checklist
    Use these tips to help you unlock some of the features in SharePoint and become more productive when working on SharePoint sites.
    April 16, 2009

 

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