Viewing System Center Advisor Alerts
Updated: February 27, 2014
Applies To: System Center 2012 R2 Operations Manager
System Center Advisor is an online service that analyzes installations of Microsoft server software. With System Center 2012 R2 Operations Manager, you can view Advisor alerts in the Operations Manager console.
Advisor collects data from your installations, analyzes it, and generates alerts that identify potential issues (such as missing security patches) or deviations from identified best practices with regard to configuration and usage. Advisor also provides both current and historical views of the configuration of servers in your environment.
In previous versions of Advisor, the Advisor agent used a gateway to communicate with the Advisor service. When you use Advisor as an attached service in Operations Manager, the agent communicates directly with the management server, which in turn talks to the Advisor service. You can continue to use Advisor as a standalone service, using the Advisor gateway for communication with the service; using Advisor as an attached service in Operations Manager simply extends the value of Advisor to Operations Manager.
You can learn more about Advisor, including the workloads that it analyzes, in the online help system, available at http://go.microsoft.com/fwlink/?LinkID=194601.
Use the following information to configure the Operations console so you can view Advisor alerts.
Before you can view Advisor alerts in the Operations console, ensure the following pre-requisites are met:
If you want to view Advisor alerts about SharePoint Server 2010 or Lync Server 2010, you need to configure a Run As account. See Set the Run As Account for SharePoint for information about creating this account for SharePoint Server and Set the Run As Account for Lync Server for information for Lync Server.
Note The Run As account you use must be a Windows account.
Configure the Operations console to display Advisor alerts
Use the following steps to configure the Operations console to view Advisor alerts.
On the Administration workspace, click System Center Advisor and then Advisor Connection in the navigation pane to open the Advisor page in the console.
Click Register with Advisor.
Follow the instructions in the Advisor Onboarding wizard to complete your configuration.
If your environment requires the use of a proxy server to communicate with the internet, configure the proxy server. See Firewall Information for System Center Advisor for details on the domains and URLs that need to be accessible through the firewall.
Add computers to analyze with Advisor. Click System Center Advisor and then Advisor Managed in the navigation pane. Click Add a Computer, and then follow the instructions in the UI.
Important If you have already installed an Advisor gateway or agent on a computer that you want to view through the Operations console, you need to uninstall System Center Advisor (through Add/Remove Programs) before you can do so.
View Advisor alerts
You can view Advisor alerts on the Monitoring workspace. Open the Monitoring workspace, click System Center Advisor, and then click Active Alerts to see the alerts. Click any alert to view detailed information.
An Advisor alert contains information about the computer or instance where the alert was discovered and remediation information to address the issue. To view the remediation information, in the Alert Details section, click View additional knowledge. This will open a KB or TechNet article about the issue detected.
You can also learn more about Advisor from an alert by clicking the Learn more about Advisor link in the Knowledge section.
Manage Advisor alerts
You can view, close, or ignore an Advisor alert through the Operations console.
To close an alert, click Close Alert in the Advisor Tasks list.
To ignore an alert, click the specific alert in the results pane, and then click Ignore Alert. You can manage alerts, including those that you have ignored, by clicking Manage Alert Rules. For more information about ignoring Advisor alerts, see Ignore an Alert in the Advisor online help system.
View configuration information
In addition to viewing alerts from Advisor, you can also view the configuration information that Advisor collects about the computers listed as “Advisor Managed.” To view configuration information, from the System Center Advisor page on the Monitoring workspace, click View Configuration in the Advisor Tasks list.
For additional resources, see Information and Support for System Center 2012.
Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.