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Service Manager 2010 SP1

Updated: April 1, 2012

Applies To: System Center Service Manager 2010 SP1

Did you know that System Center 2012 is available? System Center 2012 offers you a single, flexible platform to manage traditional datacenters, private and public clouds, and client computers and devices. Learn more about System Center 2012.

System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.

Technical Documentation

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