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Configure a Voice Mail Preview Partner on a UM Mailbox Policy

 

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2011-03-19

You can configure a Voice Mail Preview partner on a Unified Messaging (UM) mailbox policy. After you've configured Voice Mail Preview partner settings, such as the Voice Mail Preview partner ID and Voice Mail Preview partner address, on a UM mailbox policy the settings you configure will apply to all UM-enabled users who are associated with that mailbox policy.

You must use the Exchange Management Shell to configure a Voice Mail Preview partner. You must be logged on to an Exchange server, or to a computer on which the Exchange system management tools have been installed. From the Start menu, choose Exchange Management Shell and then Run as Administrator.

For more information about the Voice Mail Preview partner program, see Voice Mail Preview Advisor for Exchange 2010.

Looking for other management tasks related to UM mailbox policies? Check out Managing UM Mailbox Policies.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

To find the list of certified partners and detailed instructions for how to sign up, see Voice Mail Preview Advisor for Exchange 2010. After you've signed up, the Voice Mail Preview partner will provide you a partner ID and the SMTP address to use to forward the voice messages.

In Step 2, you'll apply the Partner ID and SMTP address you acquired in Step 1 to the required UM mailbox policies.

This example sets the Voice Mail Preview partner address to exumvmp@fabrikam.com and the Voice Mail Preview partner ID to CON123-2010 on a UM mailbox policy named MyUMMailboxPolicy.

Set-UMMailboxPolicy -identity MyUMMailboxPolicy -VoiceMailPreviewPartnerAddress exumvmp@fabrikam.com
-VoiceMailPreviewPartnerAssignedID CON123-2010

For more information about syntax and parameters, see Set-UMMailboxPolicy.

If the partner requires custom settings, you may want to set two additional parameters for a Voice Mail Preview partner as follows:

  • VoiceMailPreviewPartnerMaxMessageDuration
  • VoiceMailPreviewPartnerMaxDeliveryDelay

This example sets the maximum message duration to 300 seconds (5 minutes) and the maximum delivery delay to 600 seconds (10 minutes) on a UM mailbox policy named MyUMMailboxPolicy.

Set-UMMailboxPolicy -identity MyUMMailboxPolicy -VoiceMailPreviewPartnerMaxMessageDuration 300 -VoiceMailPreviewPartnerMaxDeliveryDelay 600

For more information about syntax and parameters, see Set-UMMailboxPolicy.

If you want to configure the Voice Mail Preview partner service for some, but not all, UM-enabled users in a UM dial plan, you must create a new UM mailbox policy and configure the partner settings. When you've finished, you can apply the new policy to selected UM-enabled users. For more information about how to assign a UM-enabled user to a UM mailbox policy, see the following topics:

For more information about Voice Mail Preview, see Voice Mail Preview for End Users.

After you configure a Voice Mail Preview partner on a UM mailbox policy, you may also want to Enable or Disable Voice Mail Preview on a UM Mailbox Policy.

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