About the dispatch board
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
A dispatch board is the central location from which you can view the status of activities in a service order. You can perform the following tasks in a dispatch board:
Filter and view service activities in a certain date range.
Identify the priority of a service activity, and distinguish among service priority levels based on a color scheme that you set up.
Review the workers that are assigned to a dispatch team.
Modify the service times and assigned technicians for a service activity.
Review the list of service activities that have not been dispatched.
For information about how to perform specific tasks in a dispatch board, see the topics in the See also section.