Viewing Alert Details
Updated: January 15, 2013
Applies To: System Center 2012 - Operations Manager, System Center 2012 SP1 - Operations Manager
Alerts in System Center 2012 – Operations Manager include information to help you investigate and resolve the issues that caused the alerts.
To view the details for an alert, in the Monitoring workspace, click Active Alerts, and then click an alert in the results pane.
Locate and investigate monitors in the Warning and Error states in the Health Explorer of the computer that was the source of the alert. (To open Health Explorer, right-click the alert, point to Open, and click Health Explorer.) If there are unhealthy monitors, they may correlate with the alert you are researching. Check out the Context pane of the State Change Events tab for possible additional clues to the root cause.
Read all text in the alert properties. (Right-click the alert, and select Properties.) In particular, carefully review the Alert Description field on the General tab and the Description field on the Alert Context tab.
Right-click the alert, and open the Event view. Sort the events by the Level column, and then locate the events with the Error and Warning event levels. Events may correlate with the alert you are investigating and provide insight to its resolution.
TasksResolving Heartbeat Alerts
How to Close an Alert Generated by a Monitor
How to Reset Health
How to View All Rules and Monitors Running on an Agent-Managed Computer
How to Set Alert Resolution States
How to Configure Automatic Alert Resolution
Viewing and Investigating Alerts for .NET Applications (Server-side Perspective)
ConceptsHow Heartbeats Work in Operations Manager
How an Alert is Produced
Viewing Active Alerts
Examining Properties of Alerts, Rules, and Monitors
Impact of Closing an Alert
Identifying the Computer Experiencing a Problem
Using Health Explorer to Investigate Problems
Using Event View to Investigate Problems
Investigating Alert Storms
Diagnostic and Recovery Tasks
For additional resources, see Information and Support for System Center 2012.
Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.