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Upgrading to System Center 2012 - Service Manager
Updated: January 28, 2013
Applies To: System Center 2012 - Service Manager
This guide will show you how to upgrade from System Center Service Manager 2010 to System Center 2012 – Service Manager.
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If you are planning to upgrade two or more System Center components, it is imperative that you first consult the guide Upgrade Sequencing for System Center 2012 SP1 (http://go.microsoft.com/fwlink/p/?LinkId=262694). Although this guide describes how to upgrade to System Center 2012 – Service Manager with no service pack, the Upgrade Sequencing for System Center 2012 SP1 guide contains the prerequisite information that applies to both Service Manager 2012 and Service Manager 2012 SP1. The order in which you perform component upgrades is important. Failure to follow the correct upgrade sequence might result in component failure for which no recovery options exist. The affected System Center components are:
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You can only upgrade to System Center 2012 – Service Manager from one of the two following products:
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Service Manager 2010 Service Pack 1 (SP1) Cumulative Update 3 (CU3) (version 7.0.6555.115
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System Center 2012 – Service Manager Release Candidate (version 7.5.1464.0.0).
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| It is assumed in this guide that you are performing an upgrade to System Center 2012 – Service Manager. For information about installing System Center 2012 – Service Manager on a computer where no previous version of Service Manager exists, see the Deployment Guide for System Center 2012 – Service Manager. |
Upgrade topics
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Upgrade Planning for System Center 2012 - Service Manager
Describes factors that you must consider before you start the System Center 2012 – Service Manager upgrade. -
Setting Up a Service Manager 2010 Lab Environment with Production Data
Describes how to setup System Center Service Manager 2010 in a lab environment using production data. -
Upgrade to System Center 2012 - Service Manager
Describes the steps that you must take to upgrade System Center 2012 – Service Manager to System Center 2012 – Service Manager. -
After Upgrading to System Center 2012 - Service Manager
Describes the steps that you must take after you have applied the System Center 2012 – Service Manager upgrade. -
Failed Upgrade in System Center 2012 - Service Manager
Describes the steps you can take if an upgrade fails.
Downloadable Documentation
You can download a copy of this technical documentation from the Microsoft Download Center. Always use the TechNet library for the most up-to-date information.
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For additional resources, see Information and Support for System Center 2012.
Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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