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Privacy Statement for System Center 2012 - App Controller

Updated: November 1, 2013

Applies To: System Center 2012 - App Controller, System Center 2012 SP1 - App Controller

Microsoft is committed to protecting your privacy, while delivering software that brings you the performance, power, and convenience you desire in your personal computing. This privacy statement explains many of the data collection and use practices of App Controller in System Center 2012 (“App Controller”) software. It does not apply to other online or offline Microsoft sites, products, or services.

App Controller runs on Windows Server and empowers application owners to easily configure, deploy and manage services, through a common self-service experience across private and public clouds. After installing App Controller, application owners utilize a web-based interface that presents a customized view of resources based on their role in the organization, and enables them to focus on managing services rather than servers. Application owners have visibility and control of their private and public cloud services, with precise control of features at each layer.

Collection and Use of Your Information

The information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to enable the features you are using and provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve Microsoft products and services.

We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Microsoft services may send periodic member letters that are considered part of the service. We may occasionally request your feedback, invite you to participate in surveys, or send you promotional mailings to inform you of other products or services available from Microsoft and its affiliates.

In order to offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information obtained through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

Except as described in this statement, personal information you provide will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as packaging, sending and delivering purchases and other mailings, answering customer questions about products or services, processing event registration, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.

Information that is collected by or sent to Microsoft by App Controller may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union, the European Economic Area, and Switzerland.

Collection and Use of Information about Your Computer

When you use software with Internet-enabled features, information about your computer ("standard computer information") is sent to the Web sites you visit and online services you use. Microsoft uses standard computer information to provide you Internet-enabled services, to help improve our products and services, and for statistical analysis. Standard computer information typically includes information such as your IP address, operating system version, browser version, and regional and language settings. In some cases, standard computer information may also include hardware ID, which indicates the device manufacturer, device name, and version. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well. 

The privacy details for each App Controller feature listed in this privacy statement describe what additional information is collected and how it is used.

Security of your information

Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

Changes to this privacy statement

We will occasionally update this privacy statement to reflect changes in our products, services, and customer feedback. When we post changes, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal information, we will notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is protecting your information.

For More Information

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us at SCACPriv@microsoft.com or:

System Center 2012 - App Controller Privacy
Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052 USA

Specific features

The remainder of this document will address the following specific features:

Windows Azure Management

What This Feature Does:

App Controller enables customers to upload Windows Azure configuration files, package files, and virtual hard drives from an on-premises deployment of Windows Server to Windows Azure. Any content you upload to Windows Azure using App Controller is governed by the use terms and privacy statement for the Windows Azure service at http://go.microsoft.com/fwlink/?linkid=236391.

Information Collected, Processed, or Transmitted:

App Controller does not separately collect any information from the user.

Use of Information:

Not applicable.

Choice/Control:

If you do not wish to upload content to Windows Azure, do not use this feature.

Windows Azure Certificate Management

What This Feature Does:

App Controller uses Windows Azure Management Certificates to authenticate requests to Windows Azure Service Management REST APIs. App Controller encrypts the certificates (.pfx certificate files) and their passwords, and stores them in the App Controller database.

Information Collected, Processed, or Transmitted:

App Controller does not separately collect any information from the user. None of this information is sent to Microsoft.

Use of Information:

Not applicable.

Choice/Control:

If you do not wish to authenticate or store certificates and passwords in this way, do not use this feature.

App Controller User Account Management

What This Feature Does:

App Controller manages users’ roles for access to your Windows Azure account(s). You can add domain users to an App Controller role to access certain Windows Azure subscription accounts set up by your administrator.

Information Collected, Processed, or Transmitted:

The security ID associated with the domain account is saved in the App Controller database on a user’s computer. App Controller retrieves user names and validates passwords with Active Directory. App Controller does not store user names or passwords. None of this information is sent to Microsoft.

Use of Information:

None.

Choice/Control:

If you do not wish to store this information on your computer, do not use App Controller.

App Controller User Account Caching

What This Feature Does:

App Controller encrypts the credentials of users who are currently logged on and stores the credentials in browser session cookies. This is so that you can refresh your browser session without re-entering a user name and password. Those cookies are temporary and deleted when the user logs off or closes the browser.

Information Collected, Processed, or Transmitted:

App Controller does not separately collect any information from the user. None of this information is sent to Microsoft.

Use of Information:

None.

Choice/Control:

If you do not wish to store this information in your cookies, do not use App Controller.

App Controller Administrator Auditing

What This Feature Does:

App Controller allows App Controller administrators to view objects owned by all users and tasks performed by all users.

Information Collected, Processed, or Transmitted:

None of this information is sent to Microsoft.

Use of Information:

None.

Choice/Control:

If users do not wish to share this information with your administrator(s), do not use App Controller.

Customer Experience Improvement Program

What This Feature Does:

The Customer Experience Improvement Program (“CEIP”) collects basic information about your hardware configuration and how you use our software and services in order to identify trends and usage patterns. CEIP also collects the type and number of errors you encounter, software and hardware performance, and the speed of services.  We will not collect your name, address, or other contact information.

Information Collected, Processed, or Transmitted:

For more information about the information collected, processed, or transmitted by CEIP, see the CEIP privacy statement at http://go.microsoft.com/fwlink/?linkid=236393.

Use of Information:

We use this information to improve the quality, reliability, and performance of Microsoft software and services, including App Controller.

Choice/Control:

You are offered the opportunity to participate in CEIP during setup. If you choose to participate and later change your mind, you can turn off CEIP at any time by:

  1. Open a Windows PowerShell window.

  2. Run the following command: Set-AdminSetting CEIPEnabled 0.

Microsoft Error Reporting

What This Feature Does:

Microsoft Error Reporting provides a service that allows you to report problems that you may be having with App Controller to Microsoft and to receive information that may help you avoid or solve such problems.

Information Collected, Processed, or Transmitted:

For information about the information collected, processed, or transmitted by Microsoft Error Reporting, see the Microsoft Error Reporting privacy statement at http://go.microsoft.com/fwlink/?linkid=236394.

Use of Information:

We use the error reporting data to solve customer problems and improve our software and services, including App Controller.

Choice/Control:

Error reporting is configured by the operating system. You can disable error reporting at any time by use the command line reg add "HKLM\Software\Policies\Microsoft\ Windows\Windows Error Reporting" /v Disabled /t REG_DWORD /d 1 /f or use the registry to create or set HKLM\Software\Policies\Microsoft\ Windows\Windows Error Reporting\Disabled (DWORD) to a value of "1".

Important Information

Enterprise customers can use Group Policy to configure how Microsoft Error Reporting behaves on their computers. Configuration options include the ability to turn off Microsoft Error Reporting. If you are an administrator and wish to configure Group Policy for Microsoft Error Reporting, you can do so by using a Group Policy Object. Go to Administrative Templates, Internet Communication Management, and then to Internet communication settings, and enable Turn off Windows Customer Experience Improvement Program.

Microsoft Update

What This Feature Does:

Microsoft Update is a service that provides Windows updates as well as updates for other Microsoft software.

Information Collected, Processed, or Transmitted:

For details about what information is collected and how it is used, see the Update Services Privacy Statement at http://go.microsoft.com/fwlink/?LinkID=236392.

Use of Information:

For details about what information is collected and how it is used, see the Update Services Privacy Statement at http://go.microsoft.com/fwlink/?LinkID=236392.

Choice/Control:

You are offered the opportunity to turn off Microsoft Update during setup. If you have turned this feature on for another Microsoft product or service installed on Windows Server, it will be turned on by default for App Controller. You will not be presented with an opportunity to turn it off when App Controller is initially activated. However, you can turn this feature on or off at any time by following these steps:

  1. Open Control Panel, open System and Security, open Windows Update, and then select Change Settings.

  2. Clear the Microsoft Update check box.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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