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SharePoint Health Analyzer rules reference
Web Applications using Claims authentication require an update
Automatic update setting inconsistent across farm servers
Diagnostic logging is set to verbose
The server farm account should not be used for other services
One or more services have started or stopped unexpectedly
Databases used by SharePoint have fragmented indices
InfoPath Forms Services Maintenance Timer Job not enabled
Validate the My Site Host and individual My Sites are on a dedicated Web application and separate URL domain
Search scopes not defined for My Sites
Verify each User Profile service application has a My Site host configured
Visio Graphics Service has a maximum cache age setting that will adversely impact performance
The Visio Graphics Service has a Maximum Web Drawing Size setting that will adversely impact performance
Visio Graphics Service has a maximum recalculation duration setting that will adversely impact performance
The Visio Graphics Service has a minimum cache age setting that may cause a security issue
The Visio Graphics Service has a minimum cache age setting that will adversely impact performance
All State Service databases are paused for a State Service Application
A State Service Application has no database defined
InfoPath Forms Services forms cannot be filled out in a Web browser because no State Service connection is configured
Expired sessions are not being deleted from the ASP.NET Session State database
The State Service Delete Expired Sessions timer job is not enabled
One or more Search crawl databases have fragmented indices
One or more Search property databases have fragmented indices
InfoPath Forms Services forms cannot be filled out in a Web browser
Word Automation Service timer job is not running
The Application Discovery and Load Balancer Service is not running in this farm
Databases running in compatibility range, upgrade recommended
Databases require upgrade or not supported
Databases within this farm are set to read only and will fail to upgrade unless it is set to a read-write state
Drives used for SQL databases are running out of free space
Databases used by SharePoint have outdated index statistics
Content databases contain orphaned items
Outbound e-mail has not been configured
Some health analyzer rules do not have associated timer jobs
Drives are running out of free space
The paging file size should exceed the amount of physical RAM in the system
Built-in accounts are used as application pool or service identities
Web Analytics: Monitors the health of the Report Consolidator component
Web Analytics: Verifies that when the Web Analytics is installed and running, usage logging is enabled in the farm
Web Analytics: Verifies that a web application is serviced by at most one Web Analytics service application proxy
Web Analytics: Verifies that the SQL Server Service Broker is enabled for the Web Analytics staging databases
One or more categories are configured with verbose trace logging setting
Databases exist on servers running SharePoint Foundation
Database has large amounts of unused space
One or more servers is not responding
Unattended Service Account Application ID is not specified or value is invalid value
Verify that the Activity Feed Timer Job is enabled
Accounts used by application pools or service identities are in the local machine Administrators group
Application pools recycle when memory limits are exceeded
Alternate access URLs have not been configured
Product / patch installation or server upgrade required
Web.config file has incorrect settings for the requestFiltering element
Web.config files are not identical on all machines in the farm
The timer service failed to recycle
The local machine is not joined to a SharePoint server farm
Web Analytics: Verify that there is a data processing service started when there is a web service started
Web Analytics: Monitors the health of the Logging Extractor component
Web Analytics: Monitors the health of the Data Analyzer Light component
Web Analytics: Monitors the health of the User Behavior Analyzer component
Web Analytics: Verify that the Site Inventory Usage Collection timer job is enabled for all the Web applications serviced by the Web Analytics service application
Verify each User Profile Service Application has an associated Managed Metadata Service Connection
Verify each User Profile Service Application has an associated Search Service Connection
Verify that the critical User Profile Application and User Profile Proxy Application timer jobs are available and have not been mistakenly deleted
Critical state of this rule indicates that the Word Automation Services is not running when it should be running
The settings for Word Automation Services are not within the recommended limits
The Security Token Service is not available
Some content databases are growing too large
Trial period for this product is about to expire
People Search relevance is not optimized when the Active Directory has errors in the manager reporting structure
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The Security Token Service is not available (SharePoint Server 2010)

SharePoint 2010

Updated: June 11, 2012

Updated: May 29, 2012

Rule Name:  The Security Token Service is not available.

Summary: The Security Token Service is not issuing tokens.

Cause: The service could be malfunctioning or in a bad state, or some assemblies are missing when you deploy the custom claims provider.

Resolution: Restart the Security Token Service application pool.

  1. Verify that the user account that is performing this procedure is a member of the Farm Administrators group.

  2. Identify the server on which this event occurs. On the Central Administration Home site, in the Monitoring section, click Review problems and solutions, and then find the name of the server in the Failing Servers column. If there are multiple failing servers in a server farm, you must repeat the following steps on each failing server.

  3. Verify that the user account that is performing the following steps is a member of the Administrators group on the local computer that you identified in the previous step.

  4. Log on to the server on which this event occurs.

  5. Click Start, click Administrative Tools, and then click Internet Information Services (IIS) Manager.

  6. In the Internet Information Services management console, in the Connections pane, expand the tree view, and then click Application Pools.

  7. In the Application Pools list, right-click SecurityTokenServiceApplicationPool, and then click Start. If the application pool is started already, click Stop and then, in the Action pane, click Start to restart it.

For more information, see Configure the security token service (SharePoint Server 2010) and Set-SPSecurityTokenServiceConfig.

Resolution: Install the missing assemblies into the global assembly cache manually.

  1. Check the event logs and ULS logs on all servers to find out which assemblies of the custom claims provider are missing.

  2. Install the missing assemblies into the global assembly cache manually. For more information, see How to: Install an Assembly into the Global Assembly Cache (http://go.microsoft.com/fwlink/p/?LinkId=169102).

Change History

Date Description

May 29, 2012

Added a new resolution: Install the missing assemblies into the global assembly cache manually.

November 15, 2011

Initial publication

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