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Upgrade Sequencing for System Center 2012 R2

Updated: March 26, 2014

Applies To: System Center 2012 R2

In an environment that includes two or more components of Microsoft System Center 2012, the order in which you upgrade those components from System Center 2012 Service Pack 1 (SP1) to System Center 2012 R2 is extremely important. With the release of System Center 2012 R2, you now have the option to add additional components beyond what was available with the release of System Center 2012 Service Pack 1 (SP1). The order in which you introduce additional components is also very important. The following is a list of components, including new components for the System Center 2012 R2 release that are affected by upgrade sequencing:

  1. Service Management Automation

  2. Orchestrator

  3. Service Manager

  4. Data Protection Manager (DPM)

  5. Operations Manager

  6. Configuration Manager

  7. Virtual Machine Manager (VMM)

  8. App Controller

  9. Service Provider Foundation

  10. Windows Azure Pack for Windows Server

  11. Service Bus Clouds

  12. Windows Azure Pack

  13. Service Reporting

The list of components are presented in both order of upgrade priority and in the order of new component introduction; the first component to be added or upgraded is at the top of the list. If you have only one of these System Center components in your environment, then you can proceed directly to the upgrade guide for that component. Otherwise, follow the steps in this guide to make sure that you perform the upgrades and additions in the correct sequence. Refer to the individual component-level deployment guides when adding an additional component for System Center 2012 R2.

The following sections in this guide show you how to prepare for upgrading two or more System Center components. The sections in this guide are presented in order of upgrade precedence. Start with the section in this guide for the component you have at the highest position on the list. For example, if you have Operations Manager and VMM, start with the Operations Manager section first, as it is higher in the list, and then proceed to the VMM section.

Read the section in this guide for each component you have to help you prepare for an upgrade before referring to the specific component upgrade guide.

Except for the case of VMM and App Controller, you do not need to upgrade additional components at the same time. As long as you perform the upgrades and add additional components in the order listed, an upgraded or installed component will continue to function with the other components that have yet to be upgraded or installed.

Except for VMM and Service Management Automation which both require Windows Server 2012 or Windows Server 2012 R2, it is assumed that no other operating system upgrades have taken place before or during this upgrade. Upgrade the various System Center components before you upgrade the operating system. In addition, we assume that no upgrades to SQL Server have taken place. You can upgrade to SQL Server 2012 after you have upgraded your System Center components.

We recommend that you update all of the System Center 2012 SP1 components with the most current update rollups. The update rollups that were current as of the time this document was published are shown in the following table.

noteNote
For information about the cumulative updates for Configuration Manager, see TechNet article Update System Center 2012 Configuration Manager.

 

Component Current Update Rollup

Orchestrator

UR1

Service Manager

UR1

DPM

UR1

Operations Manager

UR1

VMM

UR1

App Controller

UR1

Notes about System Center Versions

In April 2012, Microsoft released the first version of the System Center product, System Center 2012, and is referred to as System Center 2012 in this guide. In January 2013, the next version of System Center product we released was System Center 2012 Service Pack 1 (SP1). This version is referred to as System Center 2012 SP1 in this guide. In October 2013 we released System Center 2012 R2, the version that you are reading about now.

Notes about Orchestrator

If Orchestrator is part of your environment, then Orchestrator will be the first component that you upgrade.

noteNote
If you are going to add the new component Service Management Automation to your environment, you must install that now before upgrading Orchestrator.

You need to be aware that any System Center component integration packs (IP) that you installed on System Center 2012 SP1 will not function with System Center 2012 R2 components.

When upgrading Orchestrator, you will do so leaving the System Center 2012 SP1 IPs in place so that current functionality continues until the other components are upgraded. When you upgrade subsequent components, for example Service Manager 2010 SP1, you will uninstall the System Center 2012 SP1 IP. After your component has been upgraded, go back to the Orchestrator computer and install the R2 version of the IP. This sequence is detailed both in this guide and in the Upgrade Guide for Orchestrator.

noteNote
When you install an upgrade of an integration pack, you must first uninstall any earlier version of the integration pack from all Runbook servers and Runbook Designers. You then register and deploy the upgrade of the integration pack. If you do not uninstall the previous version of the integration pack prior to registering and deploying the upgrade version, the upgrade version will fail.

Notes about Configuration Manager

Configuration Manager shares connectors with Operations Manager, has an integration pack with Orchestrator, and has a management pack with Operations Manager. Configuration Manager must be upgraded after Orchestrator, Operations Manager, and Service Manager to ensure continued operations with the connections it shares with other components. Configuration Manager agents for System Center 2012 do not support managing Windows Server 2012 operating systems so Configuration Manager will need to be upgraded before Virtual Machine Manager since Virtual Machine Manager has a mandatory requirement on Windows Server 2012.

For example, if you were to upgrade Configuration Manager before Service Manager, the connectors for Service Manager would fail and you would lose that connector functionality until Service Manager is upgraded to System Center 2012 R2.

As another example, if you were to upgrade Virtual Machine Manager to System Center 2012 R2 before Configuration Manager you would not be able to manage the VMM management server as the Configuration Manager for System Center 2012 does not support Windows Server 2012.

Notes about Operations Manager

After you upgrade Operations Manager, you might have to install the Operations Manager console on some of the down-level components.

There are some new features that are available with Operations Manager that are only available when using Windows Server 2012. It is our recommendation that you first upgrade Operations Manager on the existing operating system before you upgrade to Windows Server 2012.

Notes about DPM

There are some new features that are available with Data Protection Manager (DPM) that are only available when using Windows Server 2012. It is our recommendation that you first upgrade DPM on the existing operating system before you upgrade to Windows Server 2012 or Windows Server 2012 R2.

Notes about Service Provider Foundation

The current release of Service Provider Foundation provides access to Virtual Machine Manager Web Service, which interacts with VMM. Do not install Service Provider Foundation until all of the other System Center components have been upgraded.

Upgrade Sequencing Topics

 
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