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Microsoft Virtual Academy: Service Manager in System Center 2012 SP1 - Part 4 - Chargeback

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About This Video:

In this module you will learn how System Center 2012 Service Pack 1 (SP1) Service Manager (SCSM) now supports Windows Server 2012 and SQL Server 2012 along with improvements to the Cloud Service Process Pack to provide new Service Catalog content.  Additionally you will find out about improved integration with Orchestrator, new chargebacks and price sheet features, role-based access, and the simplified self-service portal with Silverlight web parts and SharePoint. 

Finally you will see how the key themes of standardization, self-service and automation are used to complete the request fulfillment process, including importing, building, publishing, creating, invoking, and monitoring.

This video is part of the Microsoft Virtual Academy (MVA). The MVA is a free program delivering structured learning paths for IT Professionals on various Microsoft products and solutions.

After watching this video, visit:

mva www.MicrosoftVirtualAcademy.com, enroll in this course and take the self-assessment. For every module you take and every self-assessment you complete, you will be awarded points. These points build up to levels and the higher the level you achieve, the more opportunities you have to participate in MVA offers.

Published Date: January 04, 2013
Presented By: Microsoft Virtual Academy

 

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