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Microsoft IT Showcase

Microsoft IT shares its internal experiences, best practices and lessons learned through several audience-based Webcast series and other multimedia offerings. Presented by IT professionals within the Microsoft IT organization, these topical presentations help IT Pros make decisions about how best to plan for, deploy, and manage Microsoft solutions in their own environment.

Register to watch live Webcast presentations using Microsoft Office Live Meeting, or search the on-demand archives for previous presentations below. You can also access related white papers and case studies, and listen to streaming audio presentations by clicking on appropriate links on this page.

On This Page

Bb687802.arrow_px_down(en-us,TechNet.10).gif On-demand IT Pro Webcasts & Podcasts
Bb687802.arrow_px_down(en-us,TechNet.10).gif On-demand IT Manager Webcasts & Podcasts
Bb687802.arrow_px_down(en-us,TechNet.10).gif On-demand IT Pro Discussions on TechNet Radio
Bb687802.arrow_px_down(en-us,TechNet.10).gif Video

On-demand IT Pro Webcasts & Podcasts

  • Designing & Maintaining SQL Server Transactional Replication Environments  (Level 300)
    Published: 05/29/2012 Technical White Paper added: 06/21/2012
    Microsoft IT protects against unplanned Transactional Replication outages and issues by using best practices and proactive monitoring. This results in increased stability, simplified management and improved performance of transactional replication environments.
    IT Pro Webcast | Technical White Paper

  • Using Windows Azure and Windows Phone to Enable a Real-time Financial Close Process (Level 300)
    Published: 05/01/2012
    Learn how the Journal Entry Management (JEM) team enables Finance users across the globe to create accounting entries efficiently and quickly, while increasing ease of visibility and easy compliance with required controls using Windows Azure, Windows Phone and SharePoint.
    IT Pro Webcast

  • Wireless Infrastructure (Level 400)
    Published: 07/28/2011 IT Pro Webcast added: 04/24/2012
    Microsoft IT has invested millions in their wireless network infrastructure to improve employee productivity and enhance security. The deployment and testing of their solution was in line with Microsoft's goal to move toward completely wireless office buildings.
    IT Pro Webcast | Video

  • Integrating Microsoft Dynamics AX 2012 with SAP for Expense Management (Level 200)
    Pubished: 01/17/2012
    Learn how Microsoft standardized on one solution, globally, for employee expense management. Integrating Dynamics AX 2012 with SAP For expense management achieved greater policy enforcement, improved flexibility to react to changing business conditions, and reduced long term maintenance costs while enabling future business capabilities.
    IT Pro Webcast

  • How Microsoft IT Developed a Private Cloud Infrastructure (Level 200)
    Published: 10/05/2011
    Microsoft moved to the private cloud by planning, architecting, developing, and managing the first private cloud solution within the Microsoft data center. The combination of shared resources, flexible capacity, charge back, and an overall self-service model are all components that make Microsoft's internal deployment of the private cloud so unique. Learn more about it during this webcast.
    IT Pro Webcast

  • Microsoft IT Leverages Risk and Health Assessment Programs (Level 300)
    Published: 09/30/2011 Technical Case Study added: 12/07/2011
    For Premier customers, Microsoft offers a variety of risk and health assessment tools and programs to help you maximize your Microsoft investment, reduce business risks and gain critical insights into the health of your environment. Today, the programs include Windows Desktop, SQL Server, Active Directory, SharePoint Server and Exchange Server. Learn how Microsoft IT is leveraging these programs to improve the health of its environment.
    IT Pro Webcast | Technical Case Study

  • How Microsoft IT Deployed System Center 2012 Configuration Manager (Level 200)
    Published: 04/03/2011 Video added: 12/21/2011 Technical Case Study added: 04/13/2012 TechNet Radio added: 05/08/2012
    The deployment of System Center 2012 Configuration Manager by Microsoft IT has provided exciting opportunities to increase system efficiency and realize cost savings through server consolidation, improve reliability with automatic client health monitoring, and empower end users with greater control over their software installations. Discover the lessons learned from the deployment experience, and the benefits that Microsoft IT obtained from having deployed Configuration Manager to more than 280,000 systems across the globe.
    Video | IT Pro Webcast | Technical Case Study | TechNet Radio

  • Reviewing and Implementing Key Support and Monitoring Requirements for a Business Critical Windows Azure and SQL Azure Application (Level 300)
    Published: 09/27/2011
    Learn how the Microsoft IT Volume Licensing team reviewed and implemented key support and monitoring requirements for a business-critical application migrated to Windows Azure and Microsoft SQL Azure.
    IT Pro Webcast

  • How Microsoft IT Architected and Redeployed an Application to Windows Azure (Level 300)
    Published: 08/14/2011
    The Microsoft IT Volume Licensing team architected and redeployed a business critical application, with full security review and approval, to Windows Azure. The resulting solution delivers lower cost and improved scalability, performance, and reliability.
    IT Pro Webcast

  • How Microsoft IT Uses Windows Azure to Support Microsoft.com (Level 200)
    Published: 08/08/2011
    Windows Azure and Microsoft SQL Azure currently power the social features of Showcase, Cloud Power, and 50 other Microsoft.com properties through a multitenant web service known as the Social eXperience Platform (SXP). In this session, we review 15 months of production data, how the service grew, and the lessons we learned to provide insight into how the Windows Azure platform delivers performance, scalability, and elasticity while providing a solid return on investment.
    IT Pro Webcast

  • How Microsoft IT Manages Project and Portfolio Management (Level 200)
    Published: 06/30/2011
    Learn how Microsoft IT manages its portfolio of projects within the Solution Delivery Organization. Using a suite of tools (Microsoft Dynamics CRM, SQL Server, SharePoint, Office, Project, and Lync), the Project Management Office easily tracks the processes, metrics, tools, roles and responsibilities, and governance structures needed to keep the projects on track and on budget. Discussion includes how one organization introduced Project Management Institute's process and standards into its project execution.
    IT Pro Webcast

  • How Microsoft Built Its Internal Social Video Platform (Level 300)
    Published: 05/24/2011
    Are you faced with the challenge of providing video and podcasting services? Are you curious about how to design rich portal experiences that easily present both community and governed assets in context and drive social contribution? This IT Showcase explores how we built Microsoft's internal solution on Microsoft SharePoint 2010 by leveraging SharePoint 2010 social, search, and managed metadata services to drive compelling solutions and content using social capabilities as the common fabric that connects.
    IT Pro Webcast

  • Microsoft IT CIO Office Scorecards – Delivering Dashboards from KPI Catalog to the Masses (Level 300)
    Published: 03/02/2011
    See a live demo of how Microsoft IT and specifically Office of the CIO is managing and delivering scorecards to the masses at Microsoft using SharePoint, using Excel, PerformancePoint, SQL Server Reporting Services 2008 R2, and other Microsoft BI products. We will showcase and share technical details and best practices on how Microsoft IT has created a solution (as part of EDW strategy) to consolidate various scorecards and KPIs into a single enterprise KPI catalog and a BI portal. Scorecard team delivers integrated scorecards to IT Leadership and a broad hierarchy of reporting levels (from the COO/CIO to individual IT organizations). Learn best practices from years of delivering scorecards to the masses at Microsoft.
    IT Pro Webcast | Video

  • Delivering Data as a Service from the SQL Azure (Cloud) and self-service BI at Microsoft (Level 300)
    Published: 03/01/2011
    See a live demo of how Microsoft IT is making terabytes of data from the Enterprise Data Warehouse and other sources available to various business and IT groups at Microsoft using SQL Azure cloud and on premise platform. Learn about Data Services Layer (DSL) which is a distribution platform that provides a single location for Microsoft users to explore, publish & consume data. See how PowerPivot and other BI tools are enabling self service BI at Microsoft from EDW.
    IT Pro Webcast

  • Architecting a Global Human Resources System Using SharePoint, Azure, & Duet (Level 300)
    Published: 02/03/2011
    In this webcast, we describe how Microsoft architected its Human Resources Web content platform using SharePoint 2010, Azure and Duet for connecting to its SAP ERP application. The portal is an ongoing project and we will review the past and future roadmap, discuss the benefits of current technologies and offer recommendations relevant to other enterprise-level HR systems managers.
    IT Pro Webcast

  • Microsoft IT Increases Security and Streamlines Antimalware Management by Using Microsoft Forefront Endpoint Protection 2010 (Level 300)
    Published: 02/22/2011
    Find out how Microsoft Information Technology (Microsoft IT) deployed Microsoft Forefront Endpoint Protection (FEP) 2010 to simplify and improve endpoint protection. Because FEP 2010 builds on System Center Configuration Manager 2007 R2, Microsoft IT was able to use their existing infrastructure to implement a centralized, server-side, antimalware management and reporting platform that provides a holistic view of clients' malware status, reduces the number of systems running outdated malware definitions, and improves the SLA for antimalware policy deployment from days to hours.
    IT Pro Webcast | Technical Case Study

  • How Microsoft has Architected a Planned Rollout of IPV6 for Improved Security and Computer Management (Level 300)
    Published: 01/25/2011
    Microsoft IT support for Internet Protocol version 6 (IPv6), was deployed to improve address depletion, security, auto configuration, and extensibility. Learn how Microsoft IT has implemented IPv6 along with IPv4, understand the challenges they faced, success they had and the lessons learned. If your company is thinking about deploying Windows Server 2008 R2 and/or Windows 7, this is a great foundational webcast for those deployments.
    IT Pro Webcast

  • Deploying a Virtualized Client Data Access and Protection Service (Level 300)
    Published: 01/18/2011 Technical White Paper added: 02/02/2011
    Learn how Microsoft IT planned and deployed the IntelliMirror service, an end-user state virtualization and centralized data backup solution that automatically synchronizes end-user data to Microsoft IT–managed, secure IntelliMirror servers. IntelliMirror provides users at Microsoft access to their data, such as My Documents, Desktop, Windows Internet Explorer Favorites, and Microsoft Outlook Contacts folders from anywhere and at any time, regardless of how the users connect to the corporate network or the speed the user's connection.
    IT Pro Webcast | Technical White Paper

  • Automated Data Quality Checks Using SQL Server and Visual Studio (Level 300)
    Published: 06/29/2010
    Microsoft IT's business intelligence engineering team has reduced its development and testing phases by automating the data quality audits and finding data quality issues earlier in the development cycle than in the past using a metadata-driven, user configurable tool. Learn about the concept and hear directly from the development team how this can apply to you.
    IT Pro Webcast

  • How Microsoft Does IT: Deploying Microsoft Windows 7 (Level 300)
    Published: 06/15/2010
    Join us for this webcast to learn about Microsoft IT's experience in deploying Microsoft Windows 7. This discussion includes details about installation scenarios, deployment and support metrics, feature benefits based on Microsoft IT's experience, and also shares recommendations for a successful deployment.
    IT Pro Webcast

  • Deploying Windows 7 Using System Center Configuration Manager 2007 and OSD (Level 300)
    Published: 04/02/2009 Technical Case Study added: 08/11/2010
    Microsoft is the first enterprise organization to use Windows 7 on a large scale, and that includes deployments using the System Center Configuration Manager 2007 Operating System Deployment (OSD) feature. OSD provides administrators with a tool to create images that can be deployed to managed and unmanaged computers. The OSD user interface, and features such as driver management and the User State Migration Tool (USMT), have been significantly enhanced. Join subject matter experts from Microsoft IT as they share best practices. These include complex scenarios such as using OSD with Network Access Protection (NAP).
    IT Pro Webcast | Technical Case Study

  • How Microsoft IT Handles Data Administration of Business Rules Providing A Great Connected Systems Experience (Level 300)
    Published: 12/08/2009
    Until recently, data administration in Product Activation systems was a time-consuming, manual process which would take weeks to complete not to mention the development and test resources required to configure the data. The MSIT Product Activation systems team built a solution with innovative use of Microsoft technologies which not only automates the manual processes but also provides quality checks to ensure accuracy and agility.
    IT Pro Webcast

  • How Microsoft IT Designs and Creates Enterprise Publishing Portals Using Microsoft Office SharePoint Server 2007 (Level 300)
    Published: 07/28/2009
    Join this session to learn valuable lessons and strategies from the implementation of MOSS 2007 publishing portals at Microsoft. Learn planning and development approaches for rich publishing portals. See customizations and lessons learned in the process of building these flexible, extensible platforms across the Microsoft enterprise. Walk away knowing how to more deeply leverage, customize, and extend native MOSS 2007 functionality.
    IT Pro Webcast

  • How Microsoft IT Scaled Enterprise Services by Standardizing Business Processes and Integrating a Global Tools Platform (Level 300)
    Published: 07/14/2009
    When the Enterprise Services group committed to more than doubling its business, it realized that its existing processes and tools could not support the projected growth. Join this session to see how Microsoft IT (MSIT) provided a standard set of robust business processes and an integrated global tools platform, using Microsoft Office applications as the interface. The solution reduced core transaction costs and incorporated compliant policies, such as SOX, directly into processes. Tools and processes are integrated, reporting integrity is high, and engagement management is streamlined.
    IT Pro Webcast

  • How Microsoft IT Secures Business Workflows and Networks for Partners (Level 300)
    Published 06/16/2009
    In designing the corporate extranet, Microsoft took advantage of its own technologies to provide a level of information and access that facilitates vital partner relationships and collaboration without jeopardizing security.
    IT Pro Webcast | Technical White Paper

  • How Microsoft Does IT: Using Virtualization with Hyper-V to Deploy System Center Configuration Manager 2007 (Level 300)
    Published: 05/19/2009 Video added: 04/30/2010
    Learn how to leverage virtualization in your data center environment to host System Center Configuration Manager 2007 (SCCM) site servers and roles. This step-by-step session explains how to deploy Hyper-V for maximum SCCM infrastructure performance. Prescriptive guidance details testing your site server and roles prior to deployment, thus ensuring success in a production environment. Learn how to create a single image, store it in a library, and deploy it effectively. Using knowledge gained in building a desktop management service based on SCCM, you will learn how to correctly size, test, and deploy SCCM using Hyper-V and System Center Virtual Machine Manager 2008.
    IT Pro Webcast | Video

  • How Microsoft Does IT: Using Local Policies to Solve Complex System Center Configuration Manager 2007 Client Challenges (Level 300)
    Published: 5/12/2009
    Any organization can have special-case scenarios where some clients must be managed differently. For example, software distributions or agent cycles may require special scheduling options. You might not want to use a separate site for large-scale client settings testing. Some clients may have special inventory reporting requirements. All of this, and more, is enabled by using local policies on designated clients. The solutions are often complex, and require scripting skills. However, solutions for complex special-case scenarios are possible.
    IT Pro Webcast

  • How Microsoft Does IT: System Center Configuration Manager 2007 Client Health Strategies (Level 300)
    Published: 05/12/2009
    System Center Configuration Manager 2007 (SCCM) client health concepts and solutions are presented in the context of a 300,000 client environment. Join a SCCM expert from Microsoft IT to learn about his detailed analysis and effective strategies.
    IT Pro Webcast

  • How Microsoft does IT: Improving the Sustainability and Use of SQL Server at Microsoft (Level 300)
    Published: 03/04/2009 IT Pro Webcast added: 03/19/2009 PowerPoint Presentation added: 04/02/2009
    With more than 4,700 Microsoft® SQL Server® instances in operation, Microsoft Information Technology (MS IT) sought to reduce operational and capital expenses through server consolidation and multi-tenancy. The SQL Utility service facilitates this effort. The SQL Utility service and related server consolidation efforts contribute to environmental sustainability, more efficient utilization, and improved quality of service.
    IT Pro Webcast | Technical White Paper | PowerPoint Presentation

  • How Microsoft Does IT: Best Practices for Deploying Virtual Machines using Hyper-V Virtualization Technology (Level 200)
    Published: 06/28/2007 IT Pro Webcast added: 02/26/2009 Technical Case Study added: 03/16/2009
    Microsoft IT virtually deploys more than 80% of new servers using Windows Server 2008 Hyper-V. To ensure optimal performance, Microsoft IT has developed configuration best practices, based on the application workloads or services being provided by the virtual machines.
    IT Pro Webcast | TechNet Radio | WMA | MP3 High | MP3 Low | Technical Case Study

  • How Microsoft Designs the Virtualization Host and Network Infrastructure (Level 300)
    Published: 02/17/2009
    At Microsoft, server virtualization has become a primary way to address data center power and space issues, and to rationalize server utilization. Find out how Microsoft IT developed best practices to configure host computers, storage, and network infrastructure in order to optimize virtual machine deployments.
    IT Pro Webcast | Technical Case Study

  • How Microsoft Does IT: Designing, Developing, and Deploying SharePoint Server 2007 Solutions (Level 200)
    Published: 01/27/2009
    Learn how Microsoft IT leverages re-usable Microsoft Office SharePoint Server 2007 (MOSS) solution building blocks for internal portals. Join us at 9:00 AM PST, Tuesday, the 27th of January 2009 for an exclusive look at how Microsoft developed and deployed its SharePoint portal environment, and how that environment helps solve business problems.
    IT Pro Webcast

  • How Microsoft IT Deployed Live Meeting Service Portal (Level 300)
    Published: 06/05/2008 Technical White Paper added: 09/05/2008 Podcasts added: 09/15/2008
    In this session, learn how Microsoft IT made changes to the security configuration and developed best practices for deploying any service and in particular Live Meeting.
    IT Pro Webcast | Technical White Paper | WMA | MP3

  • Management and Operations of the Microsoft Windows Server 2008 Infrastructure at Microsoft (Level 300)
    Published: 05/13/2008 Technical Case Study added: 06/05/2008 Podcasts added: 09/15/2008
    Microsoft Windows Server 2008 is the next generation of the Windows Server operating system that provides information technology (IT) professionals with the tools and features that allow them to maximize control over their network while providing unprecedented operations and management capabilities. In this webcast find out how Windows Server 2008 delivers a radical change to the operating system architecture that results in a significantly more manageable, reliable, and secure IT infrastructure than ever before.
    IT Pro Webcast | Technical Case Study | PowerPoint Presentation | WMA

  • Using Visual Studio 2008 to Improve Software Development (Level 300)
    Published: 05/08/2008 PowerPoint Presentation added: 05/30/2008 Technical White Paper added: 06/04/2008
    By standardizing and centralizing its development environment on Visual Studio 2008 Team Foundation Server (TFS), Microsoft IT (MS IT) has realized significant operational, support, and security efficiencies. Over 450 global projects within Microsoft IT are hosted on four TFS instances, which are supported by a single operations team. Data, which previously resided on a variety of source repositories, is now standardized through process templates and a central data source. Development collaboration and communication is enhanced by the consolidation of various sites, file shares, and document repositories into a single SharePoint-integrated document store.
    IT Pro Webcast | Technical White Paper | | PowerPoint Presentation

  • How Microsoft IT Deploys Windows 2008 Failover Clusters for File Services (Level 300)
    Published: 03/07/2008 Technical Case Study added: 04/10/2008 PowerPoint Presentation added: 05/12/2008 Podcasts added: 06/11/2008
    In this webcast come and learn how Microsoft IT leverages clustering included in Windows 2008 Server to support users worldwide.
    IT Pro Webcast | Technical Case Study | PowerPoint Presentation | WMA | MP3

  • How Microsoft IT Manages Windows Server 2008 Networking Security (Level 300)
    Published: 03/14/2008 Technical White Paper, PowerPoint Presentation added: 05/09/2008, Podcasts added: 05/26/2008
    Learn how Microsoft IT discusses the next generation of networking features in Windows Server 2008 and the network security solution scenarios these features enable.
    IT Pro Webcast | MP3 | WMA | Technical White Paper | PowerPoint Presentation

  • How Microsoft does IT: Enhancing High Availability with Server Core in Windows Server 2008 (Level 300)
    Published: 03/07/2008 Technical Case Study added: 04/10/2008 Podcasts added: 05/03/2008
    In this webcast, we explain why Microsoft Windows Server 2008 is the next generation of the Windows Server operating system that helps information technology (IT) professionals maximize control over their infrastructure while providing unprecedented availability and management capabilities, leading to a significantly more secure, reliable and robust server environment than ever before.
    IT Pro Webcast | Technical Case Study | WMA | MP3

  • How MSIT Uses Terminal Services as a Scalable and Secure Remote Access Solution Gateway (Level 300)
    Published: 02/27/2008 PowerPoint Presentation added: 03/28/2008 Podacasts added: 06/11/2008
    Windows Server 2008 Terminal Services environment acts as a SSL-based remote access solution. MSIT created a scalable remote access solution that is accessible by using HTTPS connections and improved end-user experiences.
    IT Pro Webcast | Technical White Paper | PowerPoint Presentation | WMA | MP3

  • How Microsoft IT Implemented New Storage Designs for Exchange Server 2007 (Level 300)
    Published: 12/10/2007 Technical White Paper added: 04/07/2008 Podcasts added 05/15/2008
    How does Exchange Server 2007 enable a large enterprise to increase mailbox quotas globally by a factor of ten and still lower storage costs, reduce maintenance complexities, and simplify data recovery processes? Microsoft IT was able to take advantage of Cluster Continuous Replication (CCR) in new mailbox server designs based on direct attached storage (DAS). Advantages of CCR and DAS over alternative configurations will be discussed along with how MSIT was able to eliminate storage as a single point of failure while at the same time lowering costs to two dollars per gigabyte.
    IT Pro Webcast | WMA | Technical White Paper | PowerPoint Presentation

  • Line of Business Client Application Compatibility Testing at Microsoft (Level 300)
    Published: 11/28/2007 Technical White Paper added: 03/18/2008
    Provides an overview of the Microsoft IT Application Compatibility Testing Program, which enables Microsoft to smoothly upgrade desktop software and operating systems in its business units and to provide product development teams with feedback from real-world application compatibility testing.
    MP3 | Technical White Paper

  • How Microsoft IT Deploys System Center Data Protection Manager 2007 (Level 300)
    Published: 10/17/2007
    In this webcast, we explain how Microsoft System Center Data Protection Manager 2006 can optimize disk-based backup and recovery, deliver consistent data protection, and increase an IT organization's operational efficiencies. Join this session to see how System Center Data Protection Manager version 2.0 delivers business value, integrated archive support and native application support for Microsoft Exchange Server and SQL Server databases, file server protection and restoration, reporting functionality, and scalability.
    IT Pro Webcast | MP3

  • How Microsoft IT Manages Network Access Protection (Level 300)
    Published: 06/12/2007
    Network Access Protection is a powerful new tool available with Windows Longhorn for protecting the network from malware and other threats. Using NAP the administrator can institute requirements for accessing the network, create policies that check for compliance to those requirements, and means to update and manage devices that are not in compliance. Learn how NAP can be used in your network to report on health policy compliance and take action to address identified risks.
    IT Pro Webcast | WMA | MP3

  • How Microsoft IT Deploys Exchange 2007 Edge Transport (Level 300)
    Published: 05/22/2007 Techincal White Paper added: 01/08/2009
    Join this webcast to learn how Microsoft IT deployed Microsoft Exchange Server 2007 Edge Transport server role, which is used for perimeter network deployment. We discuss how Exchange Server 2007 Edge Transport supports Simple Mail Transfer Protocol (SMTP) routing, provides anti-spam filtering technologies, and support for antivirus extensibility.
    IT Pro Webcast | WMA | MP3 | PowerPoint Presentation | Technical White Paper

  • How Microsoft IT Designs and Architects its Exchange 2007 Based Messaging Environment (Level 300)
    Published: 04/20/2007 PowerPoint Presentation added: 11/14/2007
    How does a large enterprise plan and implement the design and architecture of its next generation of messaging systems? In this webcast, engineers from the Microsoft IT messaging team uncover the details on how they introduced and fully deployed the Microsoft Exchange Server 2007 infrastructure in a production environment with more than 120,000 mailboxes. Join this session as we discuss: Messaging topology design; Hardware planning for various Exchange Server 2007 server roles; Client Access server role and mobility scenarios; Transport server role architecture; Mailbox server role and storage designs; Backup, restore, and high-availability strategies.
    IT Pro Webcast | MP3 | Technical White Paper | PowerPoint Presentation

  • How Microsoft IT Deployed the 2007 Office System (Level 300)
    Published: 01/09/2007 Podcast added: 01/22/2007
    The beta release of the 2007 Microsoft Office system provided the Microsoft IT Messaging and Collaboration Services (MACS) team with the opportunity to test improved deployment tools. In this webcast, see how tools such as the single build folder, single customization patch, and script hook can simplify the enterprise-wide rollout of applications. Learn how the MACS team used these tools to ensure that deployment scenarios are fully tested before the release of the 2007 Microsoft Office system. Also, see how these deployment tools extended the productivity-increasing benefits of the enhanced Office system applications to users throughout the company. Join us to hear from the Microsoft IT MACS team about their experiences with delivery process, installation, use of new deployment tools, and deployment reporting.
    IT Pro Webcast | MP3 | Technical White Paper

  • How Microsoft IT Designs Its 64-bit Exchange Server 2007 Infrastructure (Level 300)
    Published: 11/7/2006 IT Note added: 12/1/2006
    How does a large enterprise plan and implement the migration of its existing 32-bit messaging system to the 64-bit platform? In this webcast, find out how Microsoft IT was able to take advantage of 64-bit architecture to fully deploy Microsoft Exchange Server 2007 in its production environment. Hear engineers from the Microsoft IT messaging team describe how they were able to overcome some of the toughest performance bottlenecks in the Microsoft messaging systems. Learn how the 64-bit platform was used in hardware planning for various Exchange Server 2007 roles in Microsoft IT. We also discuss 64-bit platform-specific considerations relating to mailbox server and storage design, Client Access Server and mobility scenarios, transport, and Internet mail.
    IT Pro Webcast | Note on IT

  • How Microsoft IT Approaches Trustworthy Messaging with Windows Rights Management Services (RMS) (Level 300)
    Published: 06/06/2006
    Like most enterprises, Microsoft shares information among its resources through e-mail and other electronic documentation, and must guard the security and privacy of this data. As a result, Microsoft launched the Trustworthy Messaging initiative to help protect the sensitive data sent to and from internal, corporate clients without sacrificing users' ability to freely share information. Join this webcast to learn how Microsoft IT implemented trustworthy messaging through Microsoft Windows Rights Management Services (RMS).
    IT Pro Webcast | WMA | MP3

  • How Microsoft Corporate IT Plans to Migrate an Internal Decision Support Application from Excel 2003 to Office Excel 2007 (Level 300)
    Published: 05/16/2006
    The Rhythm of the Business (RoB) project is a feature-rich Microsoft IT decision support application based on Microsoft Office Excel 2003, with more than 280 Microsoft Visual Basic for Applications (VBA) subroutines and functions. The RoB project is in the process of being migrated to the 2007 version of the Microsoft Office System. This webcast examines important aspects of the migration, including use of the new ribbon UI, custom task panes, ideas for VBA code reuse, application deployment using a managed COM add-in, and dynamic event handling.
    MP3 | Technical Case Study

  • How Microsoft IT Does Threat Modeling (Level 300)
    Published: 04/11/2006
    The process of threat modeling is built on a simple principle: To build a feasibly secure system, one must understand all the threats in that system. The challenge, however, is in making threat modeling more accessible to non-specialists. Microsoft has developed a process through which minimal input can produce a feature-rich threat model that identifies a wide range of critical information including contextual threats, trust boundaries, fracture points, attack surfaces, and direct and transitive access control. This webcast describes and demonstrates this threat modeling process, outlines its benefits, and shows how threat modeling fits into the Microsoft Security Development Lifecycle.
    IT Pro Webcast | WMA | MP3

  • How Microsoft Measures the Success of Its Disaster Recovery and Business Continuity Solutions (Level 300)
    Published: 03/28/2006 TechNet Radio added: 10/20/2006
    Does your organization have a disaster recovery and business continuity strategy? If so, how do you measure its effectiveness? Join this webcast to learn about the process Microsoft IT developed for defining requirements for disaster recovery solutions and the metrics designed to measure the health of the recovery program. Find out how Microsoft uses a program development life cycle (PDLC) to determine what to protect, how to protect it, and how to develop and maintain preparedness plans for business continuity in the face of disaster.
    IT Pro Webcast | WMA | MP3 | TechNet Radio

  • How Microsoft IT Runs SAP on SQL Server 2005 (Level 300)
    Published: 01/24/2006
    This webcast describes how the Enterprise Application Services (EAS) team in the Microsoft Information Technology (IT) department utilizes the new database mirroring and online indexing features in Microsoft SQL Server 2005 to dramatically increase the availability of SAP R/3 at Microsoft. Additionally, by using the 64-bit version of SQL Server 2005 with commodity 64-bit hardware, EAS was able to lower the total cost of ownership (TCO) while increasing performance, scalability, and reliability in the SAP R/3 landscape. Join this webcast to find out how they did it.
    IT Pro Webcast | WMA | MP3

  • How Microsoft IT Implements Encryption Using SQL Server 2005 (Level 300)
    Published: 11/01/2005
    Detailed discussion describing how Microsoft IT uses SQL Server 2005 to improve data security for its line of business applications. SQL Server 2005 enabled Microsoft IT to implement column-level encryption together with a robust, and yet easy-to-use encryption key management framework.
    IT Pro Webcast | WMA | MP3

  • How Microsoft Does IT: Protecting the Branch with Data Protection Manager (Level 300)
    Published: 10/18/2005
    Learn the details behind the Microsoft Information Technology (IT) Data Protection Manager (DPM) deployment, including the process they used for pre-deployment planning. Find out the lessons learned during and after the deployment process, as well as the operational details of running a day-to-day branch office data protection operation with DPM. In this webcast we detail the technology behind DPM and the planning that went into the Microsoft IT deployment of DPM.
    IT Pro Webcast| WMA | MP3

  • How Microsoft IT Deployed Live Communications Server 2005 (Level 300)
    Published: 09/27/2005
    What's your information technology (IT) department doing with Microsoft Office Live Communications Server? Are you deploying it or anticipating a future deployment? Would it help if some industry experts had successfully employed it in a challenging environment and could tell you about it? Then you'll want to join our webcast about how Microsoft IT designed and deployed the Live Communications platform at Microsoft. Learn how they use industry standard Session Initiation Protocol to provide presence information, encrypted real-time communications, a single namespace across trusted forests, and integration with Microsoft Office, telephony and other collaboration programs to enhance information worker productivity.
    IT Pro Webcast | WMA | MP3

  • How Microsoft IT Deployed Smart Cards for Securing Remote Access (Level 300)
    Published: 09/13/2005
    Is it time for your organization to move beyond basic password protection for its information technology (IT) infrastructure? Consider Microsoft, which provides over 70,000 employees worldwide with remote access to its corporate network. Previously, remote access pathways into enterprise networks were considered secure, but often they have little protection from malicious intruders. Microsoft IT responded to this threat by requiring users to employ smart cards, a form of two-factor authentication, for remote access into the network. This webcast discusses how Microsoft utilized and deployed smart cards company-wide, and includes the decision criteria in choosing smart cards over other available technologies.
    IT Pro Webcast

  • How Microsoft IT Manages Active Directory Infrastructure (Level 300)
    Published: 07/19/2005
    Ever wondered how Microsoft information technology (IT) manages and operates its Active Directory infrastructure? Do you think Microsoft employees are especially tolerant of downtime or performance issues? Microsoft has the oldest production Active Directory in the world (happily authenticating users since 1999). Come listen as Microsoft IT shares its best practices on everything from domain controller placement, performance monitoring and change management to disaster recovery, tools and 64-bit domain controllers.
    IT Pro Webcast

  • How Microsoft IT Manages Group Policies (Level 300)
    Published: 05/17/2005 Podcasts added: 11/26/2008
    Learn how the Microsoft IT organization manages Group Policies across Microsoft Corporation's own internal Active Directory Forest. In this Webcast, IT professionals from Microsoft give a brief overview of the Managed Active Directory environment, and discuss some of the challenges faced today. The Webcast concludes with recommendations for what you can do to manage GPOs in a large enterprise.
    IT Pro Webcast | WMA | MP3

  • How Microsoft IT Deployed PKI Inside Microsoft (Level 300)
    Published: 04/5/2005
    This Webcast presents a detailed discussion of how Microsoft IT installed a Public Key Infrastructure, built originally with Windows 2000 Server Certificate Services, and later upgraded with Windows Server 2003, to implement a secure communications and remote authentication infrastructure. This enabled the use of S/MIME signatures and encryption, secured Web connections by using SSL or TLS, ensured the confidentiality of stored data by using EFS, ensured the confidentiality and integrity of transmitted date by using IPSec, and enabled strong network user authentication by using Smart Cards. Join this Webcast to find out how you can do this—or something similar—too.
    IT Pro Webcast

  • Optimizing Network Bandwidth Usage and Application Performance (Level 200)
    Published: 08/10/2004
    THow does Microsoft successfully manage their growing wide area network demand and escalating operating costs? Microsoft IT assembled a small, dedicated team, tasked with identifying and implementing ways to improve engineering, operating, and management efficiencies for overall bandwidth consumption. They set and met goals to increase network efficiency by 12 percent and reduce costs by nine percent. Through strategies such as rigorous auditing of existing bandwidth usage and more accurate forecasting of future bandwidth needs, existing capacity was utilized more efficiently and costs were reduced. Come view the tools Microsoft uses to help manage their network more effectively.
    IT Pro Webcast | Technical Solution Brief | PowerPoint Presentation

  • How Microsoft IT Does Server Consolidation (Level 200)
    Published: 07/13/2004
    Similar to many IT organizations, Microsoft IT is challenged to leverage and integrate new product and technology features into the IT infrastructure while monitoring cost constraints and security threats. Recently, Microsoft IT leveraged new management techniques, technologies and product features to consolidate nearly 30% of its infrastructure server base. Join us as we review in detail our Model Enterprise Infrastructure (MEI) initiative, discussing the overall projects and technical specifics on how we made these significant strides in infrastructure server consolidation.
    IT Pro Webcast

On-demand IT Manager Webcasts & Podcasts

  • Measuring and Driving Microsoft IT Using Microsoft BI Solutions (Level 300)
    Published: 11/10/2011
    The Microsoft IT leadership team uses Microsoft Business Intelligence (BI) solutions for measuring IT’s performance as an organization. Learn how Microsoft IT is uses BI solutions to strengthen partnerships, automate KPI production, simplify data consumption and provide user self-service for reporting and analysis.
    TDM Webcast

  • How Microsoft IT Drives Service, Solution, and Partnership Satisfaction (Level 100)
    Published 09/22/2011
    Learn how Microsoft IT has established a core IT data service that consistently listens to 100,000 employees and 200 internal business partners. The service allows IT functions to leverage analytics from the data to drive improvements and to ensure service, solution, and partnership satisfaction.
    TDM Webcast

  • Developing a Strategy to Simplify Planning and Improve Performance and Reliability (Level 200)
    Published: 9/15/2011 Article added: 09/22/2011
    MSIT developed a "Get Current" strategy to increase adherence to standards within MSIT production environments. By using Microsoft technology, MSIT was able to develop a platform that could be used by all levels of IT leadership to measure and publish compliance and also allowed the creation of predictable planning roadmaps toward achieving business excellence through the optimization of the IT environment and its services.
    TDM Webcast | Article

  • Automating Service Workflows at Microsoft by Using Opalis (Level 300)
    Published: 06/28/2011
    Opalis is an automation platform for orchestrating and integrating IT tools to drive down the cost of datacenter operations, while improving the reliability of IT processes. Learn how Microsoft IT is using Opalis to automate datacenter operations. Topics include the adoption process, targeted scenarios and lessons learned. Specifics include architecture, scale, reach, operational readiness, and integrating automation into scenarios including System Center Client and Server environments at Microsoft.
    TDM Webcast

  • SharePoint 2010 Governance and Life Cycle Management (Level 200)
    Published: 06/16/2011 Technical Case Study added: 07/01/2011
    Microsoft IT addresses Microsoft SharePoint data overload challenges through a multipronged approach and provides best practices. Developing and implementing data management policies that address the full data life cycle, from site provisioning to data retention requirements, helped Microsoft IT overcome data expansion and provide a more relevant service to end users.
    TDM Webcast | Technical Case Study

  • How Microsoft IT Implemented Disaster Recovery in the Datacenter (Level 200)
    Published 06/09/2011
    Learn about How Microsoft IT developed their solution for Disaster Recovery (DR) in the datacenter. This will give a good overview of how we created our DR strategy, the architecture, program management behind it, some of best practices/lessons learned and governance which drives our day to day operations.
    TDM Webcast

  • Deploying a Customer Facing Application to Windows Azure (Level 200)
    Published: 05/24/2011 Technical Case Study added: 08/03/2011
    Learn how the Microsoft IT Volume Licensing team gained experience with Windows Azure by focusing on a straightforward, isolated customer-facing application that allowed them to architect and redeploy to Windows Azure in six weeks with immediate cost savings.
    TDM Webcast | Technical Case Study

  • Enabling Managed Metadata for Information Discovery at Microsoft (Level 300)
    Published: 04/07/2011
    In this webcast, we describe how taxonomy is governed and maintained in our Microsoft SharePoint Server 2010 intranet platform, as well as how it is used to meet internal stakeholder business needs. Hear how syndicated content types are being used and how the whole managed metadata service is coming together to improve the information discovery experience at the company.
    TDM Webcast

  • An Inside Look at Finance at Microsoft: Leveraging Technology (Level 200)
    Published: 05/05/2011
    Join us for an inside look at finance at Microsoft. During the webcast, we demonstrate how teams use Microsoft SharePoint Server 2010 to collaborate and optimize the workflow of financial processes for month end close, integrating controls including Extensible Business Reporting Language (XBRL), Securities and Exchange Commission (SEC) reporting and earnings releases, compilation of board reports, and audit preparation. Learn how quick, easy, and cost effective SharePoint is. It helps your financial teams do more with less, resulting in reduced costs, increased productivity, and more time to analyze information and provide business insight to make smarter decisions.
    TDM Webcast

  • Maintaining High Availability for Microsoft.com (Level 200)
    Published: 12/14/2009 Article added: 03/04/2010 Video added: 01/11/2011 TechNet Radio added: 10/26/2011
    Managing a Web infrastructure is not an easy task. Learn how Microsoft IT maintains one of the highest availability in the industry while supporting 300 million/month unique users, 200 million daily page views, and an average of 555,000 connections to a total of 112 Web servers.
    TDM Webcast | Article | Video | TechNet Radio

  • How Microsoft IT Strengthens Security with Data Loss Prevention (Level 200)
    Published: 11/23/2009 TDM Webcast added: 01/14/2010
    With information residing in a multitude of places, enterprises face growing risks of inadvertent or malicious leaks. The integration of Active Directory Rights Management Services into RSA Data Loss Prevention products provides a very effective solution for Microsoft IT to locate and protect sensitive data.
    TDM Webcast | Article

  • Enabling Information Security through HBI Information Classification (Level 200)
    Published: 04/03/2008 Technical Case Study added: 06/19/2008 TDM Webcast added: 01/14/2010
    To prevent the inadvertent disclosure of High Business Impact (HBI) information, Microsoft IT designed and implemented a system using Microsoft technologies in conjunction with a third-party solution that automatically identifies and classifies HBI information at risk, and then starts the remediation process.
    TDM Webcast | TDM Webcast | WMA | MP3 | Technical Case Study

  • Creating a Business Case for a Sales Platform Powered by Microsoft Dynamics CRM (Level 100)
    Published: 07/21/2009 TDM Webcast added: 10/29/2009
    Microsoft IT created a compelling business case for the design and deployment of a user-centered Global Sales Experience platform based on Microsoft Dynamics CRM. This platform improves the efficiency and effectiveness of the sales and marketing workforce while reducing total cost of ownership of sales force automation.
    TDM Webcast | Business Case Study

  • How Microsoft IT deployed DirectAccess to Provide Secure Access to Corporate Resources from Anywhere (Level 200)
    Published: 08/13/2009
    Although broadband services and Wi-Fi have dramatically improved, the connectivity experience for remote corporate users remains largely unchanged. Microsoft is leveraging the DirectAccess feature in Windows 7 and Windows Server 2008 R2 to allow seamless remote access to corporate applications and data for its employees. The solution, which only requires Internet connectivity and credentials, reduces costs by leveraging the Internet as a transport mechanism. It also provides a compelling user experience, enables unified access architecture, and offers strong host based security.
    TDM Webcast

  • How Microsoft IT Manages Vendor Development Projects (Level 300)
    Published: 07/30/2009
    When managing vendor development projects, lack of metrics, or the dependence on a single metric, can lead to surprises by the project's end. Learn about the tracking system that Microsoft IT uses to manage software development projects from a client perspective. Agile Cross IT Engineering (AXE) generates telling project metrics from a small amount of provided data. The system provides immediate project feedback, and supports overall project and vendor analysis.
    TDM Webcast

  • Security Monitoring and Investigations on the Microsoft Corporate Network (Level 200)
    Published: 02/26/2009 Article added: 01/11/2010
    The Microsoft Corporate Network is one of the world's largest, most prominent networks and attracts intrusion attempts from malicious users and malicious software. Learn how Microsoft IT monitors network security, responds to intrusion attempts and policy violations, and conducts computer forensic investigations.
    TDM Webcast | Article

  • How Microsoft Does IT: Deployment Planning for Windows Vista BitLocker (Level 200)
    Published: 10/16/2008 Technical Case Study added: 10/02/2008 Podcasts added: 11/26/2008
    To increase data security on laptop and desktop PCs, the Microsoft Information Security team is deploying functionality within Windows Vista called BitLocker Drive Encryption. Join this webcast to find out more about BitLocker. It is a new hardware-enhanced security feature in the Windows Vista Enterprise and Ultimate operating systems that provides better off-line data protection.
    TDM Webcast | Technical Case Study | WMA | MP3

  • Using the Security Development Lifecycle Best Practices at Microsoft (Level 200)
    Published 04/09/2008 Podcasts added: 07/09/2008 Video added: 05/05/2011
    Join this webcast to learn how Microsoft IT's Application Consulting and Engineering (ACE) team secures Microsoft's internal business applications. The ACE team will share state of the industry, application security challenges, and how application security fits into the development lifecycle for IT. Learn about the ACE team's methodology and processes developed in the areas of application security and performance optimization.
    TDM Webcast | WMA | MP3 | Video

  • How Microsoft IT Uses System Center Configuration Manager 2007 to Extend Network Health (Level 200)
    Published: 03/07/2008 Technical Case Study added: 06/06/2008
    In this webcast you will learn how Microsoft System Center Configuration Manager 2007 ensures that computers connecting or communicating on the network meet the organization's requirements for system health. By Implementing it, Microsoft IT is able to enforce security and compliance, as well as target policies to specific forest and domains within Microsoft.
    TDM Webcast | Technical Case Study

  • Line of Business Client Application Compatibility Testing at Microsoft (Level 300)
    Published: 11/28/2007 Technical Case Study added: 03/18/2008
    Provides an overview of the Microsoft IT Application Compatibility Testing Program, which enables Microsoft to smoothly upgrade desktop software and operating systems in its business units and to provide product development teams with feedback from real-world application compatibility testing.
    MP3 | Technical Case Study

  • Managing a Global Internal Helpdesk with Outsourcing and Call-Avoidance Techniques (Level 100)
    Published: 10/12/2007 Podcasts added: 03/28/2008
    Does your organization manage an internal helpdesk? Microsoft IT manages a global internal helpdesk that receives 63,000 contacts per month. To improve the client support experience and productivity while reducing costs Microsoft IT took two approaches: off-shoring and outsourcing the internal helpdesk (including Service Desk and Deskside support), and developing a number of call avoidance techniques. Join this webcast to hear first-hand the benefits and lessons learned from outsourcing, as well as the programmatic approach and high client satisfaction for problem resolution and call reduction through call avoidance techniques.
    TDM Webcast | WMA | MP3

  • Reducing IT Overhead with Volume Shrink and Storage Features in Windows Server 2008 (Level 100)
    Published: 09/19/2007
    Attend this webcast for IT managers to learn about the new and improved storage features in the Windows Server 2008 operating system. These new storage features, Failover Clustering, Disk Management, Server Backup, and Storage Explorer, are designed to improve an organization's storage infrastructure, while reducing IT overhead by helping administrators maximize the control and availability of the storage services they provide to users.
    TDM Webcast

  • How Microsoft IT Improved Project Portfolio Selection To Drive Business Value (Level 100)
    Published: 08/28/2007 Business Case Study added: 02/04/2008
    Do you feel overwhelmed every year when it comes time to develop your IT budget? Does your business partner feel frustrated with the lack of rationale for what gets funded and what does not? Do you and your business partner spend a lot of time trying to agree on what's important? Join this webcast to learn about the authors' experiences in developing and rolling out a new strategic planning and portfolio management process and tool built on Microsoft Office Project Portfolio Server across Microsoft's Human Resources division. Discussion will include how Microsoft IT and HR overhauled the entire portfolio of projects, instilled a process and governance culture, and is on track to deliver significant business impact. The process spans the entire portfolio management lifecycle from strategy definition through implementation.
    TDM Webcast | Business Case Study

  • Overview and Demonstration of myBI (Level 200)
    Published: 1/17/2007
    Please join this session to see how Microsoft IT uses Microsoft BI tools to create an ‘internal to Microsoft' BI Portal called ‘myBI'. myBI is a personalized UI Portal destination providing access to scorecards (BSM), OLAP reports (ProClarity), standard relational reports (SQL Server Reporting Services), Excel reports and more. Live demo using these technologies will be shown. The primary purpose behind this session is to show customers how Microsoft leverages our own BI technologies. (Note: myBI is not an externally available product for customers, but an example of how Microsoft products can be leveraged to deliver an enterprise BI capability).
    TDM Webcast

  • How Microsoft Maximizes Its IT Investment Through Infrastructure Optimization (Level 200)
    Published: 10/26/2006
    As a company grows, its information technology infrastructure must also grow, typically becoming more complex, more costly to maintain, and subject to continually increasing demands. Often, the IT infrastructure does not align well with strategic business needs, making it difficult for the organization to realize the full value of its technology investments. See how Microsoft applies the concept of infrastructure optimization to strategically and systematically move its capabilities from a reactive mode to a more mature proactive approach.
    TDM Webcast

On-demand IT Pro Discussions on TechNet Radio

  • Protecting Corporate Client Data Using Windows Work Folders (Level 100)
    Published: 07/23/2014
    Corporations today face huge challenges protecting their client data in this BYOD world. From the information worker standpoint, workers want flexibility to determine where and how they work. They want to work on the device of their choice and they want their data to be available where ever they are. IT departments want to respond to the information worker’s needs, while still keeping control of corporate information. Microsoft IT deployed Work folders as a flagship feature of Windows 8.1 and Windows Server 2012 R2.
    TechNet Radio

  • Developing Cloud Based Automation for Azure VM Migrations and Self-Service Infrastructure (Level 100)
    Published: 07/16/2014
    How do you approach infrastructure management in the cloud. Learn how Microsoft IT has developed and implemented automation tools to enable self-service cloud provisioning. Provisioning times have decreased from 5+ days to 20 minutes while maintaining OS standards and compliance.
    TechNet Radio

  • How Microsoft is Simplifying Authentication with Azure MFA (Level 200)
    Published: 06/04/2014
    Microsoft IT has embraced Windows Azure’s MFA to simply authentication across our network. MFA allows two factor authentication by sending a code to your smartphone so that your smartphone becomes what identifies you as you and allows you to authenticate. This allows Microsoft to scale this two factor authentication method to over 130K employees and over 300K devices. And MFA also enables users on non-domain machines to be able to reset their own passwords without calling helpdesk.
    TechNet Radio

  • Building for the Modern Web - Leveraging IE11 Developer Tools to Build Modern LoB Applications (Level 200)
    Published: 12/27/2013
    Learn how the IE LOB App Development team is using new developer tools to build, automate and test line of business applications. The IE LOB App Dev team brings many best practices to the table including directly testing our apps in browser for different form factors and devices like phone and tablet, testing for different browsers or even different version of browsers, identifying memory leaks to improve performance and leveraging F12 tools that drive modernization in the enterprise.
    TechNet Radio

  • Delivering Results - How Microsoft IT Deployed Windows 8.1 (Level 200)
    Published: 12/26/2013
    How Microsoft IT deployed Windows 8.1 to over 20,000 computers in the beta phase of the product. Understand how easy it was to upgrade from the earlier version of Windows to Windows 8.1 using self installs as well as System Center Configuration Manager.
    TechNet Radio

  • How Microsoft IT Prepared Its Network for the Cloud (Level 100)
    Published: 10/23/2013
    Learn how Microsoft IT prepared its network to support new levels and types of traffic created by cloud applications and services, while ensuring the availability and performance needs of the business.
    TechNet Radio

  • Delivering Results - Deploying Unified Device Management at Microsoft
    Published: 10/10/2013
    Learn how Microsoft IT planned and approached change management concerns for key audiences when implementing unified device management.
    TechNet Radio

  • Delivering Results - Using System Center Orchestrator to Patch Complex Data Center Scenarios (Level 200)
    Published: 08/02/2013
    Learn how Microsoft achieves immediate and greater than 95% patch management compliance including remediation within maintenance windows for complex automation scenarios using System Center 2012 - Orchestrator.
    TechNet Radio

  • Delivering Results - How Microsoft.com Scales Using Windows Server 2012 (Level 100)
    Published: 05/22/2013
    Microsoft.com is one of the busiest domains in the world with over 301 million unique visitors each month. Learn how Microsoft IT improved performance and reliability by moving to the Windows Server 2012 platform.
    TechNet Radio

  • Delivering Results Using Windows Server 2012 – Dynamic Access Control (Level 100)
    Published: 05/15/2013
    Windows Server 2012 operating system brings Microsoft's experience from building and operating public clouds to deliver a highly dynamic, available, and cost-effective server platform for the private cloud. It offers enterprises a scalable, dynamic, and multitenant-aware cloud infrastructure that helps them securely connect across premises. Windows Server 2012 allows IT to respond to business needs faster and more efficiently by delivering an open, scalable, and cloud-ready web and app platform.
    TechNet Radio

  • How CIOs Can Benefit from Cloud Computing - Part 1 (Level 100)
    Published: 10/02/2012
    In this, the first of our 2-part CIO and cloud computing series, Otto Pijpker, Microsoft IT Marketing and Communications Director interviews Microsoft CIO Tony Scott, about some of the short and long term benefits for businesses to migrate to the cloud.
    TechNet Radio

  • How CIOs Can Benefit from Cloud Computing - Part 2 (Level 100)
    Published: 10/02/2012
    In part 2 of our CIO and cloud computing series, Otto Pijpker, Microsoft IT Marketing and Communications Director and Microsoft CIO Tony Scott, discuss budgeting, IT talent, data access and operations when moving to the cloud.
    TechNet Radio

  • Using Public and Private Cloud Services to Better IT Operations (Level 100)
    Published: 10/02/2012
    In this program, John Overholt, Microsoft IT Principal Service Engineering Lead, and Cory Delamarter, Microsoft IT Principal Service Engineer, join us to talk about public and private cloud services and how each can better IT Operations. Tune in as they discuss issues to consider like infrastructure and capacity management, security, and budgeting.
    TechNet Radio

  • Using New Features found within SQL Server 2012 (Level 100)
    Published: 10/02/2012
    In this program, Mike Reese and Justin Lane from Microsoft IT discuss how Microsoft uses some of the new features found within SQL Server 2012 for High Availability and Business Intelligence to improve their day-to-day operations.
    TechNet Radio

  • Inside Microsoft IT - Implementing Disaster Recovery in the Datacenter (Level 100)
    Published: 04/23/2012
    Is your organization ready if disaster strikes? Paul MacAree, Microsoft IT Senior Project Manager, and Angus Drummond, Microsoft IT Principal Service Engineer, discuss how Microsoft is preparing its datacenters for the worst case scenario. Listen in for advice on protecting your business from outages.
    TechNet Radio

  • How Microsoft Supports the Consumerization of IT—an Executive Perspective (Level 200)
    Published: 12/13/2011 TechNet Radio added: 05/08/2012
    Get Microsoft IT's perspective on emerging trends. Learn how Microsoft IT empowers users while protecting data by using decision-making frameworks and data classifications.
    TechNet Radio | Video

  • How Microsoft IT Deployed System Center 2012 Configuration Manager (Level 200)
    Published: 04/03/2011 Video added: 12/21/2011 Technical Case Study added: 04/13/2012 TechNet Radio added: 05/08/2012
    The deployment of System Center 2012 Configuration Manager by Microsoft IT has provided exciting opportunities to increase system efficiency and realize cost savings through server consolidation while at the same time improving reliability with automatic client health monitoring and empowering end users with greater control over their software installations. Discover the lessons learned from the deployment experience and the benefits that Microsoft IT obtained from having deployed Configuration Manager to more than 280,000 systems across the globe.
    TechNet Radio |Video | IT Pro Webcast | Technical Case Study

  • How Microsoft IT Deployed System Center 2012 – Operations Manager (Level 200)
    Added: 03/05/2012 TechNet Radio added: 05/08/2012
    Microsoft IT uses the Operations Manager component of System Center 2012 to provide the monitoring of their datacenter, to delivering flexible and cost effective enterprise-class monitoring and diagnostics. This release of Operations Manager reduces the total cost of ownership by leveraging commodity hardware, with standard configurations to monitor heterogeneous environments to ensure the availability of business-critical applications.
    TechNet Radio | Video

  • Consolidating and Sharing Business Intelligence Reports for Finance (Level 200)
    Published: 07/01/2011 TechNet Radio added 11/22/2011
    The proliferation of data demands solutions to collect, store, and analyze data. Business Intelligence solutions for organizing and distributing reports across the enterprise built on Microsoft products support the rhythm of business, allow real-time access to key data sets, and help streamline data-driven decision-making.
    TechNet Radio | Video

  • Managing Client Data Backup, Storage and Management at Microsoft (Level 200)
    Published: 06/20/2011 TechNet Radio added: 11/07/2011
    Client data backup, storage and management at Microsoft refers to the methods, services and processes involved in managing both corporate and personal data for client machines. It can also refer to the sharing of data between employees, teams or groups. Microsoft IT is working on validating a number of scenarios and solutions that will lead to a comprehensive end user data management strategy for the company.
    TechNet Radio | Video

  • How Microsoft IT Deployed Internet Explorer 9 at Microsoft (Level 300)
    Published: 07/01/2011 TechNet Radio added: 11/07/2011
    Microsoft Information Technology (Microsoft IT) worked closely with the Internet Explorer product team to test Windows® Internet Explorer® 9, and has now deployed it across the enterprise. With Internet Explorer 9, Microsoft IT is seeing benefits in increased performance, security and application compatibility.
    TechNet Radio | Video

  • How Microsoft IT is Moving to the Cloud to Meet and Exceed the Needs of the Business (Level 100)
    Published: 07/01/2011 TechNet Radio added: 10/26/2011
    Microsoft IT is investing in Microsoft cloud offerings at every level to meet and exceed the needs of the business. This video provides insight on the requirements which motivate investments and how IT services are planning and integrating with the cloud offerings.
    TechNet Radio | Video

  • How Microsoft Deployed Windows Phone 7 in the Enterprise (Level 200)
    Published: 06/20/2011 TechNet Radio added: 10/26/2011
    Microsoft IT was responsible for supporting the first ever Windows Phone 7 company wide deployment to over 50,000 employees. Cross-company, Cross-team collaboration, planning, and focused marketing were the keys to deploying and supporting Windows Phones successfully to permanent employees around the world.
    TechNet Radio | Video

  • How Microsoft Secures Sensitive Data Using File Classification Infrastructure (Level 300)
    Published: 10/25/2011
    Microsoft Security Strategist Olav Opedal discusses how Microsoft secures sensitive financial and personal data by using the file classification infrastructure. This solution, not only protects data from would-be thieves, but also helps classify and manage the data with ease.
    TechNet Radio

  • Maintaining High Availability for Microsoft.com (Level 200)
    Published: 12/14/2009 Article added: 03/04/2010 Video added: 01/11/2011 TechNet Radio added: 10/26/2011
    Managing a Web infrastructure is not an easy task. Learn how Microsoft IT maintains one of the highest availability in the industry while supporting 300 million/month unique users, 200 million daily page views, and an average of 555,000 connections to a total of 112 Web servers.
    TechNet Radio | TDM Webcast | Article | Video

  • Inside Microsoft IT - Rolling out BitLocker Administration and Monitoring at Microsoft (Level 100)
    Published: 04/23/2012
    Damon Rutherford, Microsoft IT Senior Program Manager, and Eric Leanard, Microsoft IT Principal Security Engineer, discuss the new Microsoft BitLocker Administration and Monitoring tool in Windows 7. This new tool helps you enforce BitLocker compliance with a built in reporting feature and allows you to recover your recovery password to access a hard drive if you’ve been locked out.
    TechNet Radio

  • How Microsoft IT Built Application Segmentation and Migration Strategies for the Cloud (Level 300)
    Published: 01/14/2011 TechNet Radio added 04/01/2011
    Learn how Microsoft IT established and implemented segmentation and Azure migration strategies across its application portfolio. Microsoft IT (MSIT) manages a portfolio of more than 1500 internal line of business applications. These applications cover a broad range of business capabilities, technologies, and information types. This content describes how Microsoft IT established and implemented segmentation and Azure migration strategies across its application portfolio.
    TechNet Radio | Video

  • How Microsoft IT is Implementing a Hybrid Messaging Deployment (Level 300)
    Published: 01/14/2011 TechNet Radio added 04/01/2011 Article added: 05/06/2011
    Learn why and how Microsoft IT is changing its Exchange 2010 on-premises offering to become a hybrid offering that includes the Office 365 suite. This discussiMicrosoft IT is Implementing a Hybrid Messaging Deployment on includes the business and IT benefits of running in a hybrid mode, as well as key work streams to achieve success.
    TechNet Radio | Video | Article

  • How Microsoft IT is Using SQL Azure to Enable Self-Service BI (Level 300)
    Published: 01/14/2011 TechNet Radio added 03/17/2011
    Learn how Microsoft IT is delivering Data as a Service (DaaS) for the Enterprise Data Warehouse to various Microsoft businesses and IT groups. DaaS is being implemented as Data Services Layer (DSL) platform which abstracts and exposes data from on premise and SQL Azure (cloud). DSL is a data distribution platform that provides a single location for Microsoft users to explore, publish & consume EDW and other external data from multiple data sources. Data can be consumed by LOB applications, PowerPivot business users, database applications and Windows phone in various forms including scorecards, reports, SQL queries, web services and self service BI. 
    TechNet Radio | Video

  • Microsoft IT Developing Applications with Microsoft Azure (Level 300)
    Published: 01/14/2011 TechNet Radio added 03/17/2011
    This content discusses the real-world experiences from Microsoft IT and the social and video experience platform hosted on Windows Azure that powers the Microsoft.com Showcase and cloud sites.
    TechNet Radio | Video

  • Microsoft IT Enterprise Architecture and the Cloud (Level 300)
    Published: 01/14/2011 TechNet Radio added 03/17/2011
    Migrating an IT department to the cloud impacts more than just IT architecture, business processes, applications, employees, and facilities. Microsoft IT has the experience to tell what it means to its customers based on its ongoing experiences. Key subject matter experts explain how Microsoft IT architecture will be integrated to the cloud and what nirvana looks like to its Chief Technology Officer.
    TechNet Radio | Video

  • How Microsoft IT is Integrating Operations with the Cloud (Level 300)
    Published: 01/14/2011 TechNet Radio added 03/17/2011
    Microsoft IT sees the potential of the cloud to remove data center operational constraints. A new sense of freedom and agility are beginning to be reflected in new processes that take advantage of the cloud to enable better operating functions such as capacity management and service level agreements. The result is a team which is more capable of providing a flawless computing experience to employees regardless of changes made to the environment.
    TechNet Radio | Video

  • What Does the Cloud Mean to the CIO (Level 100)
    Published: 01/14/2011 TechNet Radio added: 3/4/2011
    Tony Scott, Microsoft CIO is leading the Microsoft IT organization to invest in the cloud. Watch this video to find out how it will bring new possibilities and benefits to the business.
    TechNet Radio | Video

  • How Customers Are Thinking and Acting with the Cloud (Level 200)
    Published: 01/14/2011 TechNet Radio added 02/28/2011
    Discover the ‘outside-in' perspective of what the cloud means to senior business leaders from around the world and gain best practices that Microsoft IT and others have been developing in the journey. Microsoft IT is engaging with these leaders and identifying the classes of solutions that are under consideration. Learn about ‘what could be' solution considerations: envisioning new ideas based on Azure capabilities rather than incremental change to portfolios. 
    TechNet Radio | Video |

  • Microsoft IT CISO Perspective on Cloud Security (Level 300)
    Published: 01/14/2011 TechNet Radio added 02/28/2011
    The promise of cloud computing is great and yet this new computing paradigm presents new challenges in the area of information security. In this session, you will hear directly from Microsoft's CISO as he shares his perspective on cloud security. Items will include privacy and security implications of the cloud, maintaining a secure posture of your IT portfolio in the cloud, and sharing some of our current challenges and what we are doing to address these challenges.
    TechNet Radio | Video

  • How Microsoft Does IT: Evolution of Information Security Strategy at Microsoft (Level 300)
    Published: 05/08/2009
    Here is a chance to learn how Microsoft has evolved their security strategy. In this episode of TechNet Radio, Microsoft principal security architect Price Oden talks to Microsoft senior program manager Dan Hitchcock about where Microsoft has been, where they are today, and where the company is headed with security strategy.
    TechNet Radio

  • How Microsoft IT Developed a Business Case for System Center Configuration Manager 2007 (Level 200)
    Published: 09/30/2008 TechNet Radio added: 12/18/2008
    Learn how Microsoft IT plans to implement Microsoft System Center Configuration Manager 2007 in a data center to enable reduced costs through optimized IT resources, improve efficiency, and allow the data center to meet its data and computing needs.
    Article

  • How Microsoft Does IT: Deploying, Managing, and Hosting SharePoint at Microsoft (Level 200)
    Published: 11/18/2008
    Join us for this radio session, in which Dan Lozovatsky answers some of the most common questions customer have asked about how Microsoft IT upgraded and migrated from Microsoft Office SharePoint 2003 to Microsoft Office SharePoint Server 2007.
    TechNet Radio

  • Using Microsoft Visual Studio Team Foundation to Improve IT Processes (Level 200)
    Published: 09/22/2008
    Describes MSIT's three-year vision to adopt Microsoft Visual Studio Team Foundation, a single suite of engineering tools to facilitate planning, development and project management activities.
    TechNet Radio

  • How Microsoft IT Developed A Centralized BI Solution Supporting In-Production Application Monitoring (Level 200)
    Published: 08/13/2008
    Hear how Microsoft IT used Microsoft Office SharePoint Server 2007 with Excel Services to develop a scorecard which automates service level compliance reporting on internally developed applications, making it faster and easier for IT leaders to make business decisions.
    TechNet Radio

  • Future of Server Virtualization with Microsoft IT (Level 300)
    Published: 06/28/2007 IT Pro Webcast added: 02/26/2009
    Building on the success of leveraging Virtual Server 2005 R2 for Microsoft IT's Virtual Server Utility, Microsoft IT looks forward to leveraging Window Server virtualization feature to drive additional value and move virtual machines as the commodity data center platform offering.
    TechNet Radio | WMA | MP3 High | MP3 Low | TDM Webcast

  • How Microsoft Measures the Success of Its Disaster Recovery and Business Continuity Solutions (Level 300)
    Published: 03/28/2006 Updated: TechNet Radio added 10/20/2006
    Does your organization have a disaster recovery and business continuity strategy? If so, how do you measure its effectiveness? Join this webcast to learn about the process Microsoft IT developed for defining requirements for disaster recovery solutions and the metrics designed to measure the health of the recovery program. Find out how Microsoft uses a program development life cycle (PDLC) to determine what to protect, how to protect it, and how to develop and maintain preparedness plans for business continuity in the face of disaster.
    TechNet Radio | IT Pro Webcast | WMA | MP3

Video

  • Modern IT Innovation: Case Study and Practices for Reimagining Experiences Using the Latest Trends
    Published: 02/24/2014
    Creating new apps and services that help employees be more productive and re-imagined experiences by using Social, Mobility, Analytics and Cloud (SMAC) capabilities.
    Video

  • How Microsoft IT Rolled out Power BI for Microsoft Employees (Level 100)
    Published: 02/12/2014
    Learn how Microsoft IT has provided Power BI for Microsoft employees. IT hosted the solution, training and infrastructure in a one stop shop so employees can leverage this easy to use solution to make better business decisions based upon their data.
    Video

  • How Microsoft IT Integrated Lync and Helpdesk (Level 100)
    Published: 12/20/2013
    Lync helpdesk demo video demonstrating time saved and issues solved real-time. Covering giving time back to the company as well as a story board of the Business Case Study for this subject. Cost savings and enabling employees to do more.
    Video

  • Using Visualization to Bring out the Power of BI within Microsoft (Level 200)
    Published: 12/20/2013
    Microsoft IT has provided a Business Intelligence (BI) service to the business groups within Microsoft. BI is a broad category of applications and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. MSIT created their own application leveraging things like Power BI and Power Map solutions to deliver a self-service BI model for their Internal Microsoft customers.
    Video

  • The Microsoft IT People-Centric Approach Ensures End-Users are Productive on their Corporate and Consumer Devices (Level 300)
    Published: 12/20/2013
    Understand the end user experience of the Microsoft IT unified device management solution using System Center and Windows InTune. Learn how employees manage device enrollment and use self service to get the apps they need to use on their devices.
    Video

  • Microsoft IT Discusses Deployment of Unified Device Management (Level 300)
    Published: 12/20/2013
    Learn how Microsoft IT defined a people centric approach to enable the consumerizaton of IT by providing unified device management solution using System Center and Windows InTune.
    Video

  • Microsoft IT Strategy for Deploying System Center Configuration Manager with Windows Intune at Microsoft (Level 300)
    Published: 12/16/2013
    Learn about the Microsoft IT approach to enable unified device management allowing employees to add devices on premise or in the cloud while managing all the devices through one tool.
    Video

  • How Microsoft IT Built an Enterprise Cloud Strategy
    Published: 07/01/2013
    Learn how Microsoft IT built a team to evaluate cloud options for our portfolio and deliver a hybrid strategy to drive adoption. What challenges did Microsoft IT face during the process? How can IT build a compelling business case to influence internal leaders?
    Video

  • Driving the Cultural and Organizational Shift to the Cloud within Microsoft IT
    Published: 07/01/2013
    Learn how Microsoft IT drives the evangelization, structure, and organizational changes to embrace the move to Cloud. Modern IT organizations have many moving parts and require a focused effort to ensure the right teams are engaged and invested in this new area. How to lead from within while implementing a disruptive change.
    Video

  • Discussing Microsoft IT's Hybrid Cloud Strategy
    Published: 07/01/2013
    Learn about Microsoft IT’s cloud strategy, how we will leverage the different Azure offerings for our internal applications. What applications best fit IaaS, PaaS, SaaS? How did we segment our applications and understand where we get the most value from our migrations and how did we build a roadmap to define our future state and path to arrive there?
    Video

  • How Microsoft IT Manages Capacity in a Hybrid World
    Published: 12/19/2012
    Learn how the Microsoft IT capacity management service has embraced and included different cloud capacity models (on-prem, hybrid & public cloud) to provide real-time multi-resource management and consolidated billing.
    Video

  • How MSIT Designs a Community Support Model using //Pointers
    Published: 07/10/2012
    In this video, we will discuss how Microsoft IT evolved its support model with //pointers, a moderated community forum where employees can get real-time expert answers to Windows 8 and Internet Explorer 10 questions from a moderated community of experts from IT as well as the Windows engineering organization.
    Video

  • How MSIT Drives Windows 8 Adoption and Productivity through Employee Communications
    Published: 07/03/2012
    This video describes how Microsoft IT used employee communications and internal marketing to drive Windows 8 adoption and productivity.
    Video

  • How MSIT Deployed Microsoft Windows 8 Consumer Preview
    Published: 07/02/2012
    In this video, our subject matter experts will be discussing the steps that MSIT made to provide a seamless user experience, highlight the deployment methods - WDS & USMT, MDT, Internet Explorer, Windows To Go, and Windows assessment. In addition, information about IT Easy Installer, BitLocker helpdesk, enterprise scenarios & experiences, application compatibility and development, imaging, vision, replication, azure deployment, GPO recommendations will also be covered.
    Video

  • Next-Generation Intranet Using SharePoint
    Published: 06/22/2012
    Employees at Microsoft are more connected and productive because Microsoft IT is building them a modern intranet. The Next-Generation Intranet is a set of services and experiences based on SharePoint and other technologies for employees to communicate, share, and learn from one another.
    Video 1 | Video 2 | Video 3

  • Microsoft IT Uses SQL Server 2012 to Drive Broad Business Insight and Speed Application Time to Market (Level 200)
    Published: 06/26/2012
    SQL 2012 offers new levels of performance, availability, BI insight, extensibility and cloud integration. Learn how Microsoft IT is integrating new SQL 2012 capabilities across its application portfolio and the results being achieved.
    Video

  • Using Windows 8 Technologies to Safely and Easily Migrate User Data (Level 200)
    Published: 06/20/2012
    Microsoft IT improved the user experience and increased productivity by streamlining the migration from previous Windows operating systems to Windows 8 Beta. The solution leveraged a polished Metro UI featuring Windows 8 client/server technologies, USMT 5.0, Microsoft Deployment Toolkit, SQL Server; and leveraged externally available resources to streamline the experience for users upgrading to Windows 8 Beta. The effect by providing this solution to employees resulted in high satisfaction scores and increased productivity based upon employee feedback.
    Video

  • Monitoring Applications via the Cloud and Windows Phone 7.5
    Published: 06/11/2012
    Enterprise Commerce IT (ECIT) is designed to provide near-real times status on availability and performance for critical apps in the ECIT ecosystem along with their business process mapping. It is difficult for the business and IT leadership to understand which critical business processes are impacted if a system is down or having issues. Previously monitoring would include: email, ping support staff, and get conflicting messages back. Now with ECIT, monitoring alerts can be sent directly to your Windows Phone 7.5 device wherever you are.
    Video

  • How Microsoft IT Implements Server Patch Management (Level 100)
    Published: 04/30/2012 Video added: 06/20/2012
    Minimizing the threat of vulnerabilities requires organizations to have properly configured systems, to use the latest software, and to install the recommended software updates. Assessing and maintaining the integrity of software in a networked environment through a well-defined patch management program is a key first step toward successful information security. Microsoft IT uses the Systems Center Suite as the primary solution in its server patch management process.
    Technical White Paper | Video

  • How Microsoft IT Planned and Architected Its Private Cloud Infrastructure (Level 300)
    Published: 05/17/2012
    Microsoft IT implemented their first Private Cloud for hosting the development and test environments internally for Microsoft. Their Private Cloud infrastructure supports their internal businesses, giving them the flexibility, scale and cutting edge technology to serve some of the most important product teams.
    Video

  • How Microsoft Secures Payroll Data Using File Classification Infrastructure (Level 300)
    Published: 04/26/2012
    Learn how Microsoft Information Technology (IT) used File Classification Infrastructure (FCI) to create a solution to automatically classify, manage, and protect sensitive data, including personally identifiable information and financial information. Using the new FCI-based solution, Microsoft IT can obtain file-level details about content sensitivity while reducing misclassification of personally identifiable information from 30% to 3%. The new solution enables risk mitigation for sensitive data by using automatically applied controls. Ultimately, this solution helped Microsoft IT achieve industry best practices for regulatory compliance.
    Video

  • Operations Managers Discuss How Microsoft IT Integrated Cloud Solutions (Level 100)
    Published: 06/14/2012
    The Microsoft IT operations team discusses strategies it applied for a future in the cloud. Areas include role implications, budgeting and capacity, compute and problem management.
    Video

  • How Microsoft IT Manages a Private Cloud Infrastructure Using System Center (Level 300)
    Published: 06/11/2012
    Microsoft IT's journey to the Private Cloud for hosting the Agile Labs development and test environments has provided great insight into IT and to the Product Teams. Learn how IT implemented System Center 2012 to support their Private Cloud solution and what they are developing in the future as they build out an even more robust solution using solutions like Windows Server 2012.
    Video

  • Improving Group Management at Microsoft using Forefront Identity Manager 2010 R2 (Level 200)
    Published: 05/31/2012
    Microsoft Forefront Identity Manager 2010 offers a comprehensive solution for managing identities, credentials, and identity-based access policies across heterogeneous environments. FIM empowers users with self service password reset and embeds self-help tools in Office so users can manage routine aspects of identity and access while at the same time giving Microsoft IT rich administrative tools and enhanced automation.
    Video

  • How Microsoft IT Runs Private Cloud (Level 200)
    Published: 05/30/2012
    Microsoft IT implemented their first Private Cloud for hosting the development and test environments internally for Microsoft. Their Private Cloud infrastructure supports their internal businesses, giving them the flexibility, scale and cutting edge technology to serve some of the most important product teams.
    Video

  • Architecting a Windows Azure Hybrid Solution to Support Employee Performance Management (Level 200)
    Published: 05/18/2012
    Microsoft IT discusses best practices developing a hybrid solution using Windows Azure, the Windows Azure service bus and SQL Azure to accommodate cyclical peak load usage of the HR, Performance Management application.
    Video

  • Microsoft IT Integrates Windows Azure BLOB Storage for Real-time Document Management (Level 200)
    Published: 05/11/2012
    Learn how Microsoft IT integrates Azure Storage as a service to provide scale, performance and real-time Journal Entry approval and management.
    Video

  • Microsoft CIO Discusses Transforming IT with Cloud Services (Level 100)
    Published: 05/11/2012
    Microsoft CIO Tony Scott provides insights on benefits, time to market, employee productivity and cost by using cloud services.
    Video - Part 1 | Video - Part 2

  • How Microsoft IT Deployed System Center 2012 – Operations Manager (Level 200)
    Added: 03/05/2012 TechNet Radio added: 05/08/2012
    Microsoft IT uses the Operations Manager component of System Center 2012 to provide the monitoring of their datacenter, to delivering flexible and cost effective enterprise-class monitoring and diagnostics. This release of Operations Manager reduces the total cost of ownership by leveraging commodity hardware, with standard configurations to monitor heterogeneous environments to ensure the availability of business-critical applications.
    Video | TechNet Radio

  • How Microsoft IT Deployed System Center 2012 Configuration Manager (Level 200)
    Published: 04/03/2011 Video added: 12/21/2011 Technical Case Study added: 04/13/2012 TechNet Radio added: 05/08/2012
    The deployment of System Center 2012 Configuration Manager by Microsoft IT has provided exciting opportunities to increase system efficiency and realize cost savings through server consolidation while at the same time improving reliability with automatic client health monitoring and empowering end users with greater control over their software installations. Discover the lessons learned from the deployment experience and the benefits that Microsoft IT obtained from having deployed Configuration Manager to more than 280,000 systems across the globe.
    Video | IT Pro Webcast | Technical Case Study | TechNet Radio

  • How Microsoft IT Centralized Disaster Recovery in the Datacenter (Level 100)
    Published: 04/13/2012
    Microsoft builds disaster recovery (DR) into its applications and systems. Recently, Microsoft Information Technology (Microsoft IT) improved DR planning by consolidating and centralizing its DR efforts. Learn how the new plan focuses on the critical processes and applications, ensuring minimal downtime and data loss in the event of an outage.
    Video

  • How Microsoft IT Deployed BitLocker Administration and Monitoring at Microsoft (Level 100)
    Published: 04/13/2012
    Microsoft IT deployed Microsoft BitLocker Administration and Monitoring (MBAM) which builds on BitLocker in Windows 7. MBAM offers an enterprise solution for BitLocker provisioning, monitoring, and key recovery. MBAM also helps to simplify BitLocker provisioning and deployments, improve compliance and reporting, and reduce support costs.
    Video

  • Windows Server BranchCache (Level 200)
    Added: 03/07/2012
    In conjunction with Windows Server 2008 R2 and Windows 7, Microsoft IT leverages BranchCache which caches local copies of content from Web and file servers to enhance performance and reduce bandwidth utilization on Wide Area Networks (WAN), eliminating the need for clients on a WAN having to go over slower links to get access to files. This functionality saves employees time and productivity while at the same time saving money on bandwidth costs.
    Video

  • How Microsoft IT Uses System Center Virtual Machine Manager to Manage the Private Cloud (Level 200)
    Published: 01/14/2010 Article added: 10/5/2010 Video added: 12/19/2011
    Real world scenarios on how Microsoft IT is utilizing System Center Virtual Machine Manager as a key component of its management strategy in support of the virtualized data center.
    Video | Video | Article

  • How Microsoft IT is Enhancing Existing Services and Offering New Services with Near Infinite Scalability On Demand (Level 100)
    Published: 12/19/2011
    By making new capabilities possible that historically would be cost prohibitive in a traditional infrastructure. With Windows Azure Microsoft IT is expanding business models and scenarios.
    Video

  • Microsoft CIO Talks About the Importance of Consumerization of IT (Level 200)
    Published: 12/16/2011 Article added: 02/28/2012
    Microsoft IT CIO talks about the trends in the industry and how Consumerization of IT affects how Microsoft balances between hardware, productivity and software and security. Learn from Tony Scott on what keeps him up at night in relation to Consumer trends and how Microsoft is managing this within IT.
    Article | Video

  • How Microsoft Supports the Consumerization of IT—an Executive Perspective (Level 200)
    Published: 12/13/2011 TechNet Radio added: 05/08/2012
    Get Microsoft IT's perspective on emerging trends. Learn how Microsoft IT empowers users while protecting data by using decision-making frameworks and data classifications.
    Video | TechNet Radio

  • Wireless Infrastructure (Level 200)
    Published: 07/28/2011 IT Pro Webcast added: 04/24/2012
    Microsoft IT has invested millions in their wireless network infrastructure to improve employee productivity and enhance security. The deployment and testing of their solution was in line with Microsoft's goal to move toward completely wireless office buildings.
    Video | IT Pro Webcast

  • How Microsoft IT is Moving to the Cloud to Meet and Exceed the Needs of the Business (Level 100)
    Published: 07/01/2011 TechNet Radio added: 10/26/2011
    Microsoft IT is investing in Microsoft cloud offerings at every level to meet and exceed the needs of the business. This video provides insight on the requirements which motivate investments and how IT services are planning and integrating with the cloud offerings.
    Video | TechNet Radio

  • How Microsoft IT Deployed Internet Explorer 9 at Microsoft (Level 300)
    Published: 07/01/2011 TechNet Radio added: 11/07/2011
    Microsoft Information Technology (Microsoft IT) worked closely with the Internet Explorer product team to test Windows® Internet Explorer® 9, and has now deployed it across the enterprise. With Internet Explorer 9, Microsoft IT is seeing benefits in increased performance, security and application compatibility.
    Video | TechNet Radio

  • Consolidating and Sharing Business Intelligence Reports for Finance (Level 200)
    Published: 07/01/2011 TechNet Radio added 11/22/2011
    The proliferation of data demands solutions to collect, store, and analyze data. Business Intelligence solutions for organizing and distributing reports across the enterprise built on Microsoft products support the rhythm of business, allow real-time access to key data sets, and help streamline data-driven decision-making.
    Video | TechNet Radio

  • Microsoft IT Uses File Classification Infrastructure to Help Secure Personally Identifiable Information (Level 100)
    Published: 06/21/2011
    Learn how Microsoft IT used File Classification Infrastructure to improve governance and security for Microsoft Global Payroll, and the upcoming plans for using the new Dynamic Access Control in Windows Server 2012.
    Video

  • How Microsoft Deployed Windows Phone 7 in the Enterprise (Level 200)
    Published: 06/20/2011 TechNet Radio added: 10/26/2011
    Microsoft IT was responsible for supporting the first ever Windows Phone 7 company wide deployment to over 50,000 employees. Cross-company, Cross-team collaboration, planning, and focused marketing were the keys to deploying and supporting Windows Phones successfully to permanent employees around the world.
    Video | TechNet Radio

  • Managing Client Data Backup, Storage and Management at Microsoft (Level 200)
    Published: 06/20/2011 TechNet Radio added: 11/07/2011
    Client data backup, storage and management at Microsoft refers to the methods, services and processes involved in managing both corporate and personal data for client machines. It can also refer to the sharing of data between employees, teams or groups. Microsoft IT is working on validating a number of scenarios and solutions that will lead to a comprehensive end user data management strategy for the company.
    Video | TechNet Radio

  • Microsoft IT Helpdesk – A Face-to-Face Revolution (Level 100)
    Published: 3/7/2011 Video added 05/06/2011
    Microsoft Information Technology (Microsoft IT) Tech Link centers provide Microsoft employees and vendors with a walk-in location where they receive face-to-face troubleshooting support from the Microsoft IT group's (MSIT) personnel. Utilizing Tech Link enables users to receive timely resolutions to their software and hardware issues, and examine and test the most-current MSIT-approved hardware. This improves user satisfaction, and employee and corporate productivity.
    Video | Business Case Study

  • How Microsoft is Becoming a Social Enterprise (Level 200)
    Published: 05/05/2011
    Find out about Microsoft IT’s vision for transforming their intranet to provide social business capabilities. Of all the changes coming to IT departments, the move toward providing typical consumer services such as an internal social network has the potential of being both the most disruptive and the most rewarding. Microsoft is tackling this space using a combination of SharePoint 2010 and custom solutions to better connect employees, increase transparency, and simplify their intranet.
    Video

  • Building the Next Generation Intranet Using SharePoint 2010 (Level 200)
    Published: 05/04/2011
    Microsoft IT is recreating its intranet to reflect people's needs and behaviors—putting the audience at the center rather than the publishers and organizations. The vision for Microsoft's “Next Generation Intranet” includes a set of services that work together to deliver content to a common surface in a relevant, efficient, and personalized way.
    Video

  • Migrating to SharePoint 2010 (Level 300)
    Published: 05/05/2011
    Microsoft IT recently completed its migration to SharePoint 2010. When sensible, the team automated its process to improve efficiency. Scripting is shared, including remote installs using PowerShell.
    Video

  • Microsoft IT CIO Office Scorecards – Delivering Dashboards from KPI Catalog to the Masses (Level 300)
    Published: 03/02/2011 Video added: 05/04/2011
    See a live demo of how Microsoft IT and specifically Office of the CIO is managing and delivering scorecards to the masses at Microsoft using SharePoint, using Excel, PerformancePoint, SQL Server Reporting Services 2008 R2, and other Microsoft BI products. We will showcase and share technical details and best practices on how Microsoft IT has created a solution (as part of EDW strategy) to consolidate various scorecards and KPIs into a single enterprise KPI catalog and a BI portal. Scorecard team delivers integrated scorecards to IT Leadership and a broad hierarchy of reporting levels (from the COO/CIO to individual IT organizations). Learn best practices from years of delivering scorecards to the masses at Microsoft.
    Video | IT Pro Webcast

  • How Microsoft IT Does Enterprise Architecture (Level 200)
    Published: 05/05/2011
    Hear from members of Microsoft IT's Technology Office, who are involved with the day to day enterprise architecture planning and integration with MS products. This is involved with collaborating across MSIT to ensure all products/technology align within IT's infrastructure.
    Video

  • Testing Application Compatibility for IE9 at Microsoft (Level 300)
    Published: 05/05/2011
    For the IE9 deployment, Microsoft IT tested more internal applications and websites than ever to ensure high compatibility for the internal launch. This is a discussion of that process and related challenges and best practices. Today, compatibility is higher than it was for IE8.
    Video

  • Using the Security Development Lifecycle Best Practices at Microsoft (Level 300)
    Published 04/09/2008 Podcasts added: 07/09/2008 Video added: 05/05/2011
    Most security vulnerabilities exist at the application layer, not the network layer. Microsoft IT's ACE team has developed best practices for securing applications and shares the process, lifecycle, and approach they take in reviewing applications for security compliance.
    Video | TDM Webcast | WMA | MP3

  • Manage, Monitor, and Report: Implementing a Power Management Strategy with System Center Configuration Manager 2007 R3 (Level 200)
    Published: 10/28/2010 Video added: 01/31/2011
    Using System Center Configuration Manager 2007 R3, Microsoft IT deployed a client power management solution to 165,000 desktop and laptop computers. Through new tools that enable centralized management, powerful reporting, and a deep understanding of current power settings, power saving opportunities were assessed, and energy and cost savings were realized. The solution provides a high degree of flexibility, and different levels of enforcement.
    Video | Technical White Paper

  • Microsoft IT's Lessons Learned: Moving Applications to the Cloud (Level 300)
    Published: 01/14/2011
    Microsoft IT is working hard to migrate existing applications to Windows Azure and the commitment has been made to take maximum advantage of Windows Azure when deploying new applications. Gain a quick set of lessons learned and how they are being applied on the journey to Windows Azure. Training readiness and organizational preparation for Azure are also important topics which are covered.
    Video

  • Customizing the User Experience with FAST Search (Level 200)
    Published: 01/11/2011
    As part of its migration to SharePoint 2010, Microsoft IT recently deployed FAST Search for SharePoint 2010 and the enterprise search service for its hosted environments. The goal was to provide an experience that is more efficient and effective for its end users. This video will cover some aspects about the implementation and support of the enterprise search farm, as well as the wins and benefits that FAST Search for SharePoint has provided not only to end-users, but also to MSIT.
    Video

  • Initial Best Practices & Lessons Learned from Microsoft IT's SharePoint 2010 Upgrade (Level 300)
    Published: 01/11/2011
    With its SharePoint 2010 deployment nearly complete, Microsoft IT has developed helpful perspective on what worked and what steps could have been performed better. The Microsoft IT SharePoint engineering team is sharing its experiences with you to help reduce planning, deployment, and management of a SharePoint 2010 migration project.
    Video

  • How Microsoft IT Leverages Internet Information Services 7.5 in Windows Server 2008 R2 (Level 300)
    Published: 01/11/2011 Article added 04/29/2011
    Microsoft.com is one of the busiest domains in the world with 301 million unique visitors each month. Learn how Microsoft manages Microsoft.com by leveraging the Internet Information Services (IIS) 7.5 enhancements in Windows Server 2008 R2. IIS 7.5 provides significant enhancements for performance, security, diagnostics, and administration.
    Video | Article

  • How Microsoft IT Leverages Security Enhancements from Windows Server 2008 R2 (Level 300)
    Published: 11/11/2010 Video added: 01/11/2011
    Windows Server 2008 R2 offers significant security enhancements related to network access, branch offices, enforcement, and applications control. Learn how Microsoft IT leverages these enhancements to provide a safer and more secure environment for Microsoft employees and partners.
    Video | Article

  • Managing a Parallel Upgrade to SharePoint 2010 (Level 300)
    Published: 01/11/2011
    There are two basic approaches to upgrade: in-place and database attach. In addition, there are various techniques you can use to combine aspects of these basic approaches to mitigate downtime or potentially improve performance. Microsoft IT opted to run parallel upgrades to mitigate downtime. This video explores the various options and the benefits Microsoft IT experienced throughout the migration.
    Video

  • Maintaining High Availability for Microsoft.com (Level 200)
    Published: 12/14/2009 Article added: 03/04/2010 Video added: 01/11/2011 TechNet Radio added: 10/26/2011
    Managing a Web infrastructure is not an easy task. Learn how Microsoft IT maintains one of the highest availability in the industry while supporting 300 million/month unique users, 200 million daily page views, and an average of 555,000 connections to a total of 112 Web servers.
    Video | TDM Webcast | TechNet Radio | Article

  • Microsoft IT Datacenter Virtualization Past, Present and Futures (Level 300)
    Published: 01/11/2011
    Discusses Microsoft IT's deployment of Microsoft Server Virtualization. Microsoft Hyper-V is designed to service machine virtualization needs for server consolidation and virtual desktop infrastructures. Hyper-V, which is available in Windows Server 2008 R1, Windows Server 2008 R2, and dedicated Hyper-V Server products, allows multiple virtual machines (VMs) to run concurrently on the same physical server resulting in significant cost savings in hardware consolidation and energy usage.
    Video

  • What Does the Cloud Mean to the CIO (Level 100)
    Published: 01/14/2011 TechNet Radio added: 3/4/2011
    Tony Scott, Microsoft CIO is leading the Microsoft IT organization to invest in the cloud. Watch this video to find out how it will bring new possibilities and benefits to the business.
    Video | TechNet Radio

  • Microsoft IT Enterprise Architecture and the Cloud (Level 300)
    Published: 01/14/2011 TechNet Radio added 03/17/2011
    Migrating an IT department to the cloud impacts more than just IT architecture, business processes, applications, employees, and facilities. Microsoft IT has the experience to tell what it means to its customers based on its ongoing experiences. Key subject matter experts explain how Microsoft IT architecture will be integrated to the cloud and what nirvana looks like to its Chief Technology Officer.
    Video | TechNet Radio

  • How Microsoft IT is Implementing a Hybrid Messaging Deployment (Level 300)
    Published: 01/14/2011 TechNet Radio added 04/01/2011 Article added: 05/06/2011
    Learn why and how Microsoft IT is changing its Exchange 2010 on-premises offering to become a hybrid offering that includes the Office 365 suite. This discussion includes the business and IT benefits of running in a hybrid mode, as well as key work streams to achieve success.
    Video | Article | TechNet Radio

  • Microsoft IT Developing Applications with Microsoft Azure (Level 300)
    Published: 01/14/2011 TechNet Radio added 03/17/2011
    This content discusses the real-world experiences from Microsoft IT and the social and video experience platform hosted on Windows Azure that powers the Microsoft.com Showcase and cloud sites.
    Video | TechNet Radio

  • How Customers Are Thinking and Acting with the Cloud (Level 200)
    Published: 01/14/2011 TechNet Radio added 02/28/2011
    Discover the ‘outside-in' perspective of what the cloud means to senior business leaders from around the world and gain best practices that Microsoft IT and others have been developing in the journey. Microsoft IT is engaging with these leaders and identifying the classes of solutions that are under consideration. Learn about ‘what could be' solution considerations: envisioning new ideas based on Azure capabilities rather than incremental change to portfolios. 
    Video | TechNet Radio

  • How Microsoft IT Built Application Segmentation and Migration Strategies for the Cloud (Level 300)
    Published: 01/14/2011 TechNet Radio added 04/01/2011
    Learn how Microsoft IT established and implemented segmentation and Azure migration strategies across its application portfolio. Microsoft IT (MSIT) manages a portfolio of more than 1500 internal line of business applications. These applications cover a broad range of business capabilities, technologies, and information types. This content describes how Microsoft IT established and implemented segmentation and Azure migration strategies across its application portfolio.
    Video | TechNet Radio

  • Microsoft IT CISO Perspective on Cloud Security (Level 300)
    Published: 01/14/2011 TechNet Radio added 02/28/2011
    The promise of cloud computing is great and yet this new computing paradigm presents new challenges in the area of information security. In this session, you will hear directly from Microsoft's CISO as he shares his perspective on cloud security. Items will include privacy and security implications of the cloud, maintaining a secure posture of your IT portfolio in the cloud, and sharing some of our current challenges and what we are doing to address these challenges.
    Video | TechNet Radio

  • How Microsoft IT is Integrating Operations with the Cloud (Level 300)
    Published: 01/14/2011 TechNet Radio added 03/17/2011
    Microsoft IT sees the potential of the cloud to remove data center operational constraints. A new sense of freedom and agility are beginning to be reflected in new processes that take advantage of the cloud to enable better operating functions such as capacity management and service level agreements. The result is a team which is more capable of providing a flawless computing experience to employees regardless of changes made to the environment.
    Video | TechNet Radio

  • How Microsoft IT is Using SQL Azure to Enable Self-Service BI (Level 300)
    Published: 01/14/2011 TechNet Radio added 03/17/2011
    Learn how Microsoft IT is delivering Data as a Service (DaaS) for the Enterprise Data Warehouse to various Microsoft businesses and IT groups. DaaS is being implemented as Data Services Layer (DSL) platform which abstracts and exposes data from on premise and SQL Azure (cloud). DSL is a data distribution platform that provides a single location for Microsoft users to explore, publish & consume EDW and other external data from multiple data sources. Data can be consumed by LOB applications, PowerPivot business users, database applications and Windows phone in various forms including scorecards, reports, SQL queries, web services and self service BI. 
    Video | TechNet Radio

  • Enhancing Federation Services for Internal and External Partners (Level 300)
    Published: 06/29/2010 Video added: 01/12/2011
    By deploying AD FS 2.0, Microsoft IT simplified their integration of internal systems and provided a rich experience of cross-organizational federation with business partners.
    Video | Technical Case Study

  • Virtualization Cuts Capital and Operating Expenses by 75 Percent at Microsoft (Level 200)
    Published: 05/03/2010 Video added: 11/29/2010
    Microsoft IT is using Windows Server 2008 R2 Hyper-V, Microsoft System Center Configuration Manager 2007, and Microsoft System Center Virtual Machine Manager 2008 to save costs and improve server performance in Microsoft data centers.
    Video | Technical Case Study

  • Windows Server Strategy in the Microsoft IT Datacenter (Level 200)
    Published: 11/29/2010
    Discusses Microsoft IT's deployment of Windows Server 2008 R2, a release that builds on the Windows Server 2008 foundation. Windows Server 2008 R2 includes technology improvements aimed at giving client computers running Windows 7 a reliable and flexible network productivity feature set. Included features are DirectAccess, Microsoft Branch Cache, and BitLocker ToGo, as well AD DS policies that integrate with Terminal Services' new RAD and VDI desktop and application virtualization features allowing administrators to deploy virtualized apps and desktops based on policy.
    Video

  • Deploying SQL Server 2008 R2 Parallel Data Warehouse at Microsoft (Level 200)
    Published: 11/05/2010
    Microsoft IT is deploying a highly scalable appliance that delivers performance at low cost through massively parallel processing (MPP) to address the needs of its internal global forensic security tool which captures, filters, stores, and queries security events that occur across the Microsoft global corporate network.
    Video | Article

  • Creating BI Dashboards Using SharePoint 2010 Without Programming (Level 300)
    Published: 10/22/2010
    BI Dashboards enable various lines of business groups to create dynamic and actionable BI across the enterprise. Watch this video and see a live demonstration of how Microsoft IT is enabling technically savvy business power users to create BI Dashboards using SharePoint 2010 easily from the IT-supported Enterprise Data Warehouse (EDW) data. The demo will demonstrate how a BI Dashboard can be created from scratch without programming using the SharePoint 2010 Dashboard designer.
    Video

  • Improving the IntelliMirror Service at Microsoft Through Windows 7 and Windows Server 2008 R2 (Level 200)
    Published: 10/14/2010 Video added: 10/28/2010
    To help ensure that the Microsoft IntelliMirror service continues to offer a security-enhanced end-user data backup solution that meets changing business needs, Microsoft Information Technology (MSIT) has implemented key technology changes in the Windows 7 and Windows Server 2008 R2 operating systems. This approach has enabled MSIT to add functionality to the IntelliMirror service while still operating on a limited budget.
    Video | Article

  • Enabling Self Service BI from EDW using SharePoint 2010 and SQL Server 2008 R2 (Level 300)
    Published: 07/08/2010 Technical White Paper added: 10/4/2011
    Discover how Microsoft IT is enabling self-service Business Intelligence (BI) using Microsoft® SharePoint® 2010, PowerPivot for Microsoft Excel® 2010, and other data assets based on SQL Server 2008 R2. See how business power users can use IT-supported Enterprise Data Warehouse (EDW) data to create out of the box reports, dashboards, and PowerPivot models, without programming, to share business content across the enterprise.
    Video | Technical White Paper

  • How Microsoft IT Approaches Organizational Change Management (Level 200)
    Published: 06/23/2010 Article added 07/14/2010
    Understand how Microsoft IT created an organizational change management framework to drive an organization wide change management competency around planning, managing and implementing organizational change. By utilizing a structured process and specific set of resources for addressing the impact of change on people, Microsoft IT is able to realize faster change adoption, maintain momentum and its commitments while mitigating the natural resistance to change.
    Video | Article

  • Results of the Green IT Datacenter Pilot: Consolidating Data Centers Using Virtualization (Level 300)
    Published: 06/23/2010
    In 2009 MSIT proposed a Green IT initiative which included anticipated power consumption savings of up to 66% in its data centers. A pilot effort was kicked off as part of the data center migration in Dublin-Grange Castle datacenter.
    Video

  • The Power of ECM2: Enterprise Content Management Using SharePoint 2010 (Level 300}
    Published: 06/16/2010
    Content management is all relative, or is it? Discover the new document set paradigm in SharePoint Server 2010. Actively manage content, converting it into a fluid state that can be leveraged throughout the enterprise. See MSIT's practical application of ECM using the InfoPedia solution.
    Video

  • How Microsoft IT Enables Office Web Applications in SharePoint 2010 (Level 300}
    Published: 06/11/2010
    Microsoft recently deployed Office Web Application feature of SharePoint 2010, a new web based productivity offering in Microsoft Office 2010 suite, to its users.
    Video

  • How Microsoft.com Moved to a Virtualized Infrastructure (Level 300)
    Published: 06/11/2010
    Microsoft virtualization technologies and SAN-based clustered storage solved numerous ongoing challenges. Implementing a dynamic compute infrastructure enabled Microsoft.com Operations to increase architectural flexibility and optimize use of resources.
    Video | Technical White Paper

  • Deployment Marketing for Business Impact (Level 100)
    Published: 05/10/2010
    Understand why, how and what investments Microsoft IT has made and is continuing to make to establish a marketing and communications capability and competency to deliver successful deployments, effective end user change management and increased employee satisfaction.
    Video

  • Project Carnation: Reducing Energy Consumption through Data Center Storage Consolidation (Level 200)
    Published: 05/03/2010 Article added: 06/21/2010
    Project Carnation is delivering on Storage Consolidation which ties directly to Microsoft IT's effort in reducing energy consumption, data center space use and operating expenses.
    Video | Article

  • How Microsoft IT Reduces Operating Expenses Using Virtualization (Level 200)
    Published: 04/02/2010 Video added: 04/30/2010 Business Case Study added: 05/14/2010
    Learn how Microsoft leverages virtualization in the datacenter to reduce costs associated with deployment, management, and operations while at the same time improving client satisfaction and service levels.
    Video | IT Pro Webcast | Business Case Study

  • Reducing Costs and Improving Systems Management with Hyper-V and System Center Operations Manager (Level 200)
    Published: 04/29/2010 Technical Case Study added: 06/16/2010
    Microsoft E&D IT leverages System Center Operations Manager and Hyper-V to Manage over 170 different applications and a 600+ Server Environment to streamline application and server Infrastructure management. In E&D IT, there is continued demand for agile application release to production and or servers provisioned to deliver IT value for the Xbox, Zune business demand. Hyper-V technology and platform is leveraged to provision Infrastructure capability and ability to scale up and enable proactive production support services with ‘eyes and ears' leveraging System center ops manager.  In doing so, IT has improved their deployment times, utilized the full capabilities of the hardware and lowered total cost of ownership for support, making them a much more agile team within the organization.
    Video | Technical Case Study

  • Preparing Helpdesk for the Office 2010 Deployment (Level 200)
    Published: 05/23/2010
    Ready to deploy Office 2010 to your clients? Take a moment to listen to the approach taken within Microsoft to deliver this new release to over 70k machines and how we ensured our employees were benefiting from the improved functionality of Office 2010.
    Video

  • How Microsoft Manages Groups via Forefront Identity Manager 2010 (Level 200)
    Published: 04/29/2010
    Microsoft Forefront Identity Management 2010 extends the Identity Management offering by providing a family of tools that simplify the Identify Management landscape. Microsoft IT has deployed Forefront Identity Manager to save the company money and to increase IT and End-user productivity. Understand why Microsoft deployed Forefront Identity Manager and learn about both the hard and soft dollars Microsoft has saved in deployment.
    Video

  • Venture Integration Team Provides Strategic Acquisition Process (Level 100)
    Published: 04/02/2010
    To help address the complexities of acquisition integration, the Venture Integration team in Microsoft IT developed a strategic playbook that breaks the IT integration process into distinct phases. Successful integration requires addressing complexities across areas such as identity, applications, shared resources, and hardware. The playbook and engagement with the Venture Integration team helps ensure that acquisitions deliver on intended business results.
    Video

  • Microsoft CIO Tony Scott Talks About Critical Trends Within IT In 2010 (Level 100)
    Published: 02/24/2010
    Microsoft Chief Information Officer Tony Scott talks about critical trends facing the IT industry in 2010, including cloud computing, virtualization, and the ongoing need to reduce costs and improve efficiency.
    Video

  • Windows 7 Enhances Intellimirror, Microsoft’s End User Backup Solution (Level 200)
    Published: 01/14/2010
    Learn how Windows Server 2008 R2 and Windows 7 features enhance the user experience of the Intellimirror service. In addition understand the technologies and benefits of the Intellimirror service as Microsoft IT End User Data Backup & Centralization Solution that users' files are always available and secured in centralized MSIT network. Additionally, while fulfilling the business needs above, the solution is operated within a limited budget.
    Video

  • Microsoft IT Leads User Centric Change for Business Impact with Windows 7 (Level 100)
    Published: 01/12/2010
    Learn how and why Microsoft IT invested in creating a marketing and communications competency across the organization, with Windows 7 as a case study. This focus and integration in planning led to improved productivity and satisfaction, a better user experience, adoption velocity of Windows 7, and cost savings for IT.
    Video

  • How Microsoft Reduces Operational Risk through Business Continuity Management (Level 100)
    Published: 12/15/2009 Article added: 10/19/2010
    Business Continuity Management equips Microsoft IT with operational intelligence to enhance their decision making processes, manage risk and gain a competitive advantage in preparation for adverse situations. Microsoft IT implements BCM frameworks within the company to ensure maximum employee safety, continued critical business processes/system availability with the goal of minimizing adverse impacts to Microsoft employees, customers, partners and stakeholders
    Video | Article

  • Windows 7 & Windows Server 2008 R2 for a Better End User Experience for Managing Distribution, Data and Remote Scenarios (Level 200)
    Published: 12/14/2009
    Learn how both end users and Microsoft IT realized new efficiency gains through the combination of Windows 7, User State Migration Tool (USMT), SCCM and Windows Server 2008 R2 capabilities like BranchCache, Direct Access, Windows Deployment Services and Hyper-V. Efficiency gains included faster install experience, data migration, simplified remote access, improved bandwidth utilization and security compliance.
    Video

  • DirectAccess is Key to Microsoft IT Remote Access Strategy (Level 200)
    Published: 08/26/2009 Work Smart Guide added: 03/30/2012
    Microsoft IT has leveraged DirectAccess as its future in preferred remote access technology. DirectAccess is a new feature in Windows 7 and Window Server 2008 R2. With DirectAccess, users are always connected to the corporate network whenever they are connected to the Internet, and without having to use a VPN. This seamless and ubiquitous access method has resulted both significant end user and business benefits for Microsoft.
    Video | Work Smart Guide

  • Building Windows 7 installation images for multiple audiences (Level 100)
    Published: 07/08/2009 Article added: 10/02/2009
    Do you have limited resources to deploy Windows 7 in your organization? Learn how Microsoft IT (MSIT) optimized its enterprise Windows 7 image to maximize end user productivity and provide a seamless client experience. The Windows 7 installation image was configured to meet corporate hardware and software standards. If the installation encountered non-standard hardware or software, the image directly re-routed the user to Windows Update so that they could quickly and easily be up and running.
    Video | Article

  • Windows 7 End User Experience Reduces Support Costs (Level 200)
    Published: 07/01/2009 Article added: 10/02/2009
    At Microsoft, the deployment of Windows 7 led to an improved end user support experience, resulting in decreased Helpdesk costs. New diagnostic features, improved software and hardware compatibility, and an investment in self service support content supported an accelerated adoption rate.
    Video | Article

  • Delivering a Comprehensive Self Service Customer Engagement Portal (Level 200)
    Published: 07/01/2009
    The Global Foundation Team (GFS) developed a MOSS 2007-based self-service portal to support over 250 internal clients of highly visible external Microsoft properties. The portal provides comprehensive services such as a service offerings catalog, a sign up mechanism, reporting services, and service tracking. Efficient and easy to use, the portal has proven itself to be a competitive asset. It lowers costs to the business and customers by streamlining workflows and speeding development.
    Video

  • Maturing Deployment Methodology Yields Streamlined Windows 7 Deployment (Level 300)
    Published: 07/01/2009 Article added: 10/20/2009
    Windows 7 deployment goals have been exceeded and Helpdesk call volume is below anticipated levels. Microsoft IT delivered on a Windows 7 deployment plan that minimized end user disruption. Investments in communications and productivity materials support a prepared end user population.
    Video | Article

  • Virtualization Moves Datacenter Functionality to the Branch Office (Level 100)
    Published: 06/19/2009 Article added: 10/02/2009
    Do WAN access issues and costs keep you from providing the datacenter services in branch offices that benefit your corporate users? Learn how Microsoft IT uses Windows Server 2008 R2 and virtualization to deliver datacenter functionality to branch offices. Services at the branch office level include file and print management, offline folder redirection, operating systems and application distribution, and patch management. This has significantly improved service availability, lowered management costs, and reduced servers.
    Video | Article

  • Work Smart Guides Deliver Key Software and Services Productivity Scenarios (Level 200)
    Published: 06/08/2009 Article added: 10/23/2009
    Microsoft IT (MS IT) created Work Smart Guides to provide employees with scenario-based, re-usable, best-use productivity aids on Microsoft products and IT technologies. The goal of the Work Smart Guides project is to enable more consistent, productive, and cost-effective use of software and service offerings across the company.
    Video | Article

  • Streamlined PC Procurement Improves Productivity While Controlling Costs (Level 200)
    Published: 05/02/2009 Article added: 10/20/2009
    Do you manage a PC procurement system? Learn how Microsoft IT closely manages the PC configurations available to its employees. Specific computer procurement guidelines allow Microsoft employees to easily purchase supported PCs. In turn, providing a limited set of supported PC configurations enables the corporation to improve application compatibility, hardware compatibility and provide an improved user experience.
    Video | Article

  • Leveraging Software to Reduce Energy Consumption (Level 200)
    Published: 05/02/2009 Article added: 10/08/2009
    Faced with data center capacity limitations, soaring server use and increased energy consumption, Microsoft IT (MS IT) organized for and developed an Environmental Sustainability (ES) plan. Aimed at reducing the environmental impact of Microsoft, the ES plan includes the strategy of using software to reduce the energy consumption of software-driven devices.
    Video | Article

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